Notifications Office/Field Assistant (Full Time Position) job

Job Description

Full -time Position

FLSA Status: Nonexempt

Role

This position works on developing notices of upcoming filming as well as delivering to residents and businesses. Work in both office and the field depending on department need.

Office:

• Types, proof reads, and prints notifications, revises and corrects problems by working with Permit Coordinators to identify errors and resolve or cancel notifications.

• Coordinates and distributes work to field employees & tracks locations.

• Handles all incoming permit delivery calls, schedules deliveries, logging outgoing & incoming deliveries.

• Resolves location manager's problems regarding their permit deliveries.

• Cuts and assembles printed notifications and reviews for accuracy.

• Trains newly hired employees to perform job in the field.

• Locates notifications for management when problems arise.

Field:

• Delivers notifications to residents and businesses.

• Writes incident reports.

• Calls production companies when notifications have been completed.

• Delivers filming permits.

• Marks "en route" and "distribute" location assignments in the OPS System.

Interpersonal Skills

Customer Service Experience, Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.

Physical Requirements

• Ability to lift 10 lbs up to 2/3 of the time – ability to lift up to 50 lbs occasionally.

• Ability to drive up to 1/3 of the time.

• Ability to walk up to 2/3 of the time (7 to 10 miles per day).

• This position has travel requirements of a local nature for more than ¾ of the time.

Office Skills

• Ability to type 35 wpm
• MS Office skills

Other Requirements

• Must be over 21 years old

• Must have a Valid California driver license and drive your own reliable car

• Provide Proof of a clean driving record

• Must be willing to include FilmLA as additional insured

• Provide proof of liability insurance and be willing to upgrade to the following levels:

  • BODILY INJURY: 100K PER PERSON; 300K PER ACCIDENT

  • PROPERTY DAMAGE: 100K

• Must be able to pass a background check.

The Company is an Equal Opportunity Employer. No employee or applicant shall be subjected to discrimination or harassment. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.

Company Description

FilmLA is a private, 501(c)4 not-for-profit organization established for the public benefit. We coordinate and process permits for on-location motion picture, television and commercial production under contract to an ever-increasing roster of public-sector clients in the Los Angeles region. All permits are issued by the authority of and in accordance with the policies of each client jurisdiction.

We function differently than the typical film office or film commission. Most such entities are publicly-funded government agencies focused on promoting their regions to the film industry. FilmL.A. was created when the City and County of Los Angeles decided to privatize their film permit offices, allowing more flexibility in providing services to production companies and local communities.

Although FilmL.A. is funded primarily by permit coordination fees paid by production companies, ongoing community relations is a key component of the service we provide. We work to strike a balance between the needs and interests of the entertainment industry and the neighborhoods affected by on-location production.

In today's highly competitive, global entertainment production market, our services help the Los Angeles region retain its status as the entertainment production capital of the world.