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Office Supervisor job

The University of Kansas Health System jobs

Company

Salary

Skills

Company Description

The University of Kansas Health System in Kansas City is a world-class academic medical center and destination for complex care and diagnosis. We offer more options for patients with serious conditions because of our expertise and leadership in medical research and education.

Job Description

The University of Kanas Health System is looking for an Office Supervisor for our Indian Creek Cancer Center Exam clinic.

  • Demonstrates competence in the areas of critical thinking, interpersonal relationships, and technical skills.

  • Demonstrates ability to provide care/service safely and efficiently for the care of each patient.

  • Manages all aspects of the CC Exam Area in the most efficient and timely manner possible.

  • Coordinates the clinic matrix and provider template process to ensure efficient space utilization.

  • Recruits, supervises, coordinates and schedules the work activities for scheduling representatives and Medical Team Assistants

  • Provides backup staff when needed.

  • Establishes effective and efficient workflow patterns and procedures and implements operational improvements to maximize patient care.

  • Monitors the operation of computer and computer-related equipment to ensure optimal operating conditions.

  • Responds to patient complaints in a professional and positive manner.

  • Maintains patient confidentiality.

  • Maintains hospital billing information flow to eliminate late charges.

  • Promotes good intra-divisional working relationships.

  • Assures safety of the environment in the exam areas.

Required:

  • HS Diploma

Preferred:

  • Bachelor's Degree

  • 3 years experience in a supervisory role

  • 3 years experience in working with EMR

  • 3-5 yeras experience in research/teaching healthcare facility in a major medical facility

  • Medical Terminology familiarity and a basic knowledge of anatomy are preferred

Requisition ID: 2020-20597

Display Department Title: Indian Creek Sarcoma Center

External Company Name: Kansas Health Systems

External Company URL: https://careers-kansashealthsystem.icims.com

Street: 10720 NALL AVE

Estimated annual salary
$35,552
average
Minimum
$27,340
Maximum
$47,369

TASKS

  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

The University of Kansas Health System

Type

Hospital

Size

Large

Revenue

$1B to 2B

Founded

1908

CEO

Bob Page

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