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Office Support Assistant - University of Illinois Extension - Champaign, Il job

University of Illinois at Chicago jobs

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Skills

Job Description

Description: Office Support Assistant – University of Illinois Extension Units 12 & 13 Cluster – Champaign, IL (Champaign County – Unit 13) University of Illinois at Urbana-Champaign Primary Position Function/Summary: Works under general supervision to organize, coordinate, and perform a variety of clerical duties requiring knowledge of general office and university procedures and methods, the ability to operate a variety of office equipment, and the ability to operate computer systems, such as Microsoft Office, adobe, and university based software packages. Performs clerical duties, minor book keeping, updating of volunteer unit database and other office duties as directed by the Business Manager and/or the current Office Support Associate. Works with volunteers in a large diverse office in Champaign. Types and edits for errors final copies of Extension, educational material, newsletters and flyers. Receives visitors and answers telephones for staff; refers inquiries to appropriate persons or responds to calls for factual information. Collects and prepares routine statistical information concerning Extension programs (such as membership rolls, program evaluations, civil rights files and awards). Answers both oral and written inquiries, providing standard information related to various program areas, university policies, and office procedures. Composes and types letters of a routine, factual nature regarding Extension program areas. Makes meeting and other physical arrangements for conferences, tours, or workshops as directed. Maintains County mailing and email lists; adds and drops names from master lists. Maintains subject matter files of Extension pamphlets, brochures, newsletters, and related materials; provides materials to the public upon request. Maintains inventory of office supplies and prepares orders as needed. Responsible for petty cash box and selling of publications out of the Extension office. Performs related duties as assigned. Complies with Affirmative Action/Equal Opportunity policies and guidelines in all aspects of Extension work. Performs other related duties as assigned. Minimum Qualifications: 1. High school graduation or equivalent 2. Any one or any combination of the following, totaling six (6) months of experience in the categories below: a. Work experience performing office/clerical activities, including use of computer systems b. college or university course work in any curriculum twelve (12) semester hours six (6) months To view more information about this Civil Service classification: https://www.sucss.illinois.gov/documents/ClassSpecs/htm/spec0845.htm This Office Support Assistant position is a 100%-time, benefits-eligible civil service position. The work schedule is to be determined (37.5 hours per week, 12 months per year). The minimum salary is $16.73 per hour. Application Procedures: To apply, submit a Civil Service application at jobs.illinois.edu and Exam Request Form for OFFICE SUPPORT ASSISTANT – Champaign, IL Extension . Please include all relevant work/volunteer experience coordinating educational and/or community programs or activities. This information should be included in the Experience portion of the application. Documents such as college transcripts (unofficial are accepted), resumes, driver’s license (copy of both sides), professional licenses, and certifications should be uploaded to the application by the time you submit an exam request, as these documents may be required for your exam. Please monitor your email (including spam or junk mail ) for testing and other correspondence from SHR-TESTINGmx.uillinois.edu and shruillinois.edu . For further information regarding application procedures, contact Illinois Human Resources at 217-333-2137 or jobsillinois.edu . This is a security-sensitive position. Comprehensive background checks, including but not limited to a criminal conviction information check, a CANTS check, and a review of the Registered Sex Offender list, will be conducted. The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer. Other pre-employment assessments may be required, depending on the classification of Civil Service employment. The University of Illinois is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. For more information, visit http://go.illinois.edu/EEO . College Name or Administrative Unit:Unit 13 Category:9-Off-Campus Title:Office Support Assistant - University of Illinois Extension - Champaign, Il (125114) Open Date:11/15/2019 Close Date:12/02/2019 Organization Name:Unit 13

by Jobble

TASKS

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Create, maintain, and enter information into databases.
  • Use computers for various applications, such as database management or word processing.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

University of Illinois at Chicago

Type

College / University

Size

Large

Location

Multiple locations

Industry

University

Founded

1982

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