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Office Technology Deployment - Business Intelligence Program Manager job

FacebookMenlo Park, CA
Facebook jobs




Company Description

Facebook, Inc. is a social media and technology company based in Menlo Park, CA. Founded by Mark Zuckerberg together with some of his fellow Harvard College students, today it is considered one of the Big Four technology companies along with Amazon, Apple, and Google. It is also one of the world's most valuable companies. Aside from its flagship social media service bearing its name, the company offers other products and services such as Instagram, WhatsApp, and Oculus, as well as independently developed Facebook Messenger, Facebook Watch, and Facebook Portal. Facebook as a workplace defines itself by its unique culture that rewards impact. Employees are encouraged to be bold and solve the problems they care most about. They work in small teams and move fast to develop new products, constantly iterating. The company offers plenty of opportunity areas, the ones with the most openings being AR/VR, Infrastructure, Sales Marketing, Software Engineering, Data & Analytics and Design & UX. As a Facebook employee you will enjoy a wide range of benefits in areas including health, family, finance, community and time away.

Job Description

The Office Technology Deployment team (OTD) is a global team responsible for deploying office technology into our new construction office builds around the globe. The office technology that we deploy includes: circuits and network, audio visual and video conferencing systems, end-user IT, digital wayfinding, production events spaces, specialty demo spaces and more. We partner with teams across Enterprise Engineering to ensure we deliver technology solutions that enable employees to collaborate and work effectively. OTD is currently evolving and introducing business maturity that impacts the broader Facebook organization. We are seeking a Business Intelligence Program Manager who will design and implement ongoing reporting programs, oversee the improvement of data sources and budgeting and project tracking tools, identify and solve data integrity issues, and help create data pipelines for automated reporting and dashboards. This person is responsible for partnering with internal stakeholders/teams to develop metrics that provide business critical insights that will inform how we move forward more strategically. The ideal candidate will be a professional who can adapt quickly, think programmatically, and rapidly earn credibility and trust with all levels of the organization while making solid contributions in a data-driven environment. They will have demonstrated success in contributing to the growth and success of a business and will exhibit strong communication and program management skills, teamwork, and initiative. This person will be extremely organized, poised, and able to thrive in a highly collaborative environment. This position involves highly ambiguous scenarios that often require the ability to lead others towards success.


  • Develop deep understanding of business domain knowledge and recommend ways to measure productivity, effectiveness, efficiency, and cost

  • Drive sessions with internal team to understand business requirements to design and implement efficient and scalable analytics and reporting solutions

  • Develop and implement solutions to solve data integrity issues from a business process perspective and a technology perspective

  • Oversee the development and delivery of all charts, graphs, and dashboards executed by the team’s Data Coordinator

  • Collaborate on the build of rich and dynamic dashboards using out-of-box features, customization, and visualization tools such as Tableau

  • Create and maintain documentation translating data trends into business intelligence for organizational-wide consumption

  • Coordinate presentations of key business insights with the internal team and external cross-functional partners

  • Coordinate with cross-functional teams to ensure the OTD team is represented in conversations around data management tools and future data pipelines

  • Partner with BizAps team to articulate and prioritize tooling needs of the OTD team

  • Explore and recommend emerging technologies and techniques to support/enhance BI landscape components

  • Collaborate with internal partners to create data pipelines for reporting

  • Influence leaders and key partners to advocate for the OTD team and gain alignment on data and tooling direction

  • Maintain a Tools Roadmap for OTD team to identify interdependencies between software tools and track developments

  • Recommend and drive improvements to the team’s budgeting and project tracking tools by partnering with the team’s Tools Administrator

  • Implement a knowledge management and training strategy for tools used by the team


  • 4+ years of experience in program management

  • 4+ years of experience in business analyst role or equivalent with focus on business intelligence or data analysis

  • 2+ years hands-on experience handling large datasets

  • 2+ years of experience with operational and financial metrics and modeling

  • 1+ years of experience in operations, construction, facilities, IT, or equivalent organization dealing with technology deployment

  • Experience translating business needs into technical requirements for software or tool implementation

  • Knowledge of data modeling, schema design, and database technologies

  • Knowledge using data visualization tools such as Tableau or equivalent

  • Proven experience in designing/building of data visualization and data presentation

  • Proven experience in data-driven projects from definition through interpretation and execution

  • Prioritization and time management experience

  • Experience navigating and interpreting requests


  • Experience in a scripting language or statistical software

  • Experience in data warehouse environment and using very large datasets

  • Experience with Linux and familiarity with basic navigation and actions

  • Knowledge of ETL processes and designs

  • Experience working with version control systems such as Git or Mercurial

  • Experience supporting a software tool used for budget tracking and forecasting

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com .
Estimated annual salary


  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Set goals and deadlines for the department.
  • Acquire, distribute and store supplies.


  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.


  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.



Company - Public




$10M to $25M


1601 Willow Rd.Menlo Park, CA, 94025






Mark Zuckerberg

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