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Operations Dialer Administrator job

EquifaxBridgeton, MO
Equifax jobs

Company

Skills

Job Description

Operations Dialer Administrator - P3 USA-IOSOP3-007 - Solution Campaign Technical Administrator - Career - USA Identify and define opportunities for streamlining workflow and improving operational performance of the Dialer system and integrations. Establish and maintain relationship with the current vendor to escalate advanced issues and maintain service level agreements Act as an escalation point for advanced or difficult dialer system issues Develop and prepare reports for inbound call activit

TASKS

  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Set goals and deadlines for the department.
  • Acquire, distribute and store supplies.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Equifax

Type

Company - Public

Size

10000+

Revenue

$2B to $5B

Location

Multiple locations

Industry

Customer Service
Insurance
Banking/Mortgage
More...

Founded

1899

CEO

Rick Smith

Job Filters

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Closed Job Filters

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