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Operations Manager job

American WoodmarkRiverside, CA
American Woodmark jobs

Company

Salary

Skills

Job Description

Purpose:This position is responsible for managing all operations and customer service related activities of the builder centers in a given region. This includes recruiting, developing and measuring the performance of all operations and customer service employees. Essential Functions: * Manage multiple branch operations including the field service work of all field employees including contract* workers in meeting and/or exceeding job completion, just-in-time deliveries and installations, and service policy goals * Manage the customer service function within those builder center locations, including order processing and delivery scheduling * Work with the builder center team in the review of operations processes to ensure efficient invoicing and collections * Recruit, develop and retain qualified operations and customer service teams at each builder center location * Build and maintain effective business relationships with key vendors including outside vendor products such as counter tops, marble tops, customer items, and delivery partners (i.e., 3rd party carriers) * Ensure that all operations remain in compliance with OSHA, state, and local regulatory agencies, and maintain safety programs that ensure the necessary safety training occurs and is in compliance with appropriate state and federal regulations * Monitor and ensure compliance with company financial policies concerning general liability and workers' compensation insurance * Accountable for facilities management including leases, repairs and maintenance * Accountable for equipment management including all hardware, fax machines, copiers and computers * Analyze reports and monitor department profitability * Provide quality control feedback to manufacturing SUPERVISES: This position is responsible for the management and supervision of all field operations managers and lead field superintendents and customer service managers and lead builder service representatives in the builder centers in a given region.Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Estimated annual salary
$61,303
average
Minimum
$39,798
Maximum
$97,695

TASKS

  • Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.
  • Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations.
  • Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports to detect production problems.
  • Review operations and confer with technical or administrative staff to resolve production or processing problems.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

American Woodmark

Type

Company - Public

Size

Large

Revenue

$500M to $1B

Location

Multiple locations

Industry

Business Services (Unclassified)

Founded

1980

CEO

Cary Dunston

Job Filters

3rd Shift Housekeeping AssociateAmerican WoodmarkWiley Ford, WV
Summary: The purpose of this position is for the individual to maintain a clean and sanitary environment in which to work, which requires the following duties: Essential Duties and Responsibilities include the following: Clean and disinfect bathrooms in...Read more
Order Processor IAmerican WoodmarkPhoenix, AZ
Order Processor IRead more
Plant ControllerAmerican WoodmarkAnaheim, CA
Plant ControllerRead more
Maintenance Tech IIAmerican WoodmarkDallas, TX
Dallas- 220/230/240/720Read more
Machine Op IAmerican WoodmarkDallas, TX
Dallas- 220/230/240/720Read more

Closed Job Filters

Finishing SupervisorAmerican WoodmarkMoorefield, WV
Employer Name: SpiderID: Location: Moorefield, West Virginia Date Posted: 1/31/2020 Wage: Negotiable Category: Manufacturing Job Code: Job Description: Purpose: Coordination of the finishing processRead more
Corporate Quality EngineerAmerican WoodmarkLincolnton, NC
Primary Purpose: Supports organizational Quality initiatives to assist Sales, Marketing, Engineering, and Manufacturing to drive continuous improvement of the customer experience. Essential Functions:Read more
Quality ManagerAmerican WoodmarkLincolnton, NC
 2153 - Quality Manager Purpose: Overall Coordination of the Quality functions to optimize the use of all resources in meeting and/or exceeding established plant goals and customer expectationsRead more
Territory Business ManagerAmerican WoodmarkCharleston, SC
PURPOSE: To solicit sales of kitchen and bath cabinets on a day-to-day basis in an effort to meet and/or exceed sales targets. ESSENTIAL FUNCTIONS: Perform territory and account evaluations usingRead more
Sales Representative - WisconsinAmerican WoodmarkMilwaukee, WI
 PURPOSE: To solicit sales of kitchen and bath cabinets on a day to day basis in an effort to meet and/or exceed sales and expense targets. ESSENTIAL FUNCTIONS: Responsible for all sales relatedRead more
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