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Operations Support Analyst job

Advertising Checking Bureau jobs

Company

Skills

Company Description

The Advertising Checking Bureau, Inc. (ACB) has been a driving force in the channel marketing industry for over a century. ACB was established in 1917 by Walter B. Katzenberger (Mr. K.) as a central clearinghouse for testing newspaper copy and confirming national advertisement placement through more than 2,600 daily newspapers in the United States. In the 1930s, ACB developed into ad monitoring and competitive benchmarking. ACB launched a Co-op service in the 1950s, and their signature checkmark became known as 'the mark of good service.' In 2017, they celebrated their Diamond Anniversary, commemorating 100 years of innovation, service, and performance with their ACB customers. Their operations and technical professionals are motivated to search out new avenues for greater efficiencies and to custom develop the applications, networks, and links required to address marketing program challenges, inspired by an unwavering corporate commitment to continuous improvement.

Job Description

Operations Support AnalystrnLocation:Tempe, AZrnExempt/Non-Exempt:Non-ExemptrnBenefits:YesrnEmployment Type:Full TimernDepartment:PSGrnDescription:rnThis position supports Clients, PSG Supervisors and Management, Sales and Account Specialists. This position helps manage and maintain Client databases, run and distributes scheduled reports and files, and responds to special requests from all of the above.rnDuties:rnReporting and File Maintenancern+ Ensure that files are loaded in a timely mannerrn+ Balance fund loads and communicate with appropriate personnel when completern+ Run and QA scheduled reports, statements, files, etc.rn+ Perform inventory control of all materials necessary for distribution of reports, statements, letters, etc.rn+ Tally monthly report billing informationrn+ Distribute the same via email, ftp, etc.; meeting all deadlinesrnMaintain Task Statusesrn+ Handle tasks as assigned on a daily and weekly basisrn+ Communicate status with Supervisor or Management in Supervisors absencern+ Monitor and update the Project Tracker as neededrnSupport Clientsrn+ Run queries/ handle special requestsrn+ Responsible for communicating requests for cost and timing for special programming to Supervisor, following up to completion and testing completed productsrnSupport PSG Supervisorsrn+ Query requestsrn+ Set up new clientsrn+ Make recommendations and suggestions to improve production efficiency and qualityrn+ Clean up data in existing databasesrn+ Regularly review assigned databases for data integrityrn+ Correct daily out-of-balance situations as directed by Supervisorsrn+ Assist with tax and 1099 data where applicablernSupport Account Specialistsrn+ Query requestsrn+ Research customer data as requestedrnSupport Salesrn+ Supply business review data when requestedrn+ Set up new clientsrn+ Query requestsrn+ Research customer data as requestedrnOther Responsibilitiesrn+ Perform other related duties, as required and assignedrnQualifications:rnEducation:rn+ Current College Student or College Degree or equivalent relevant experiencernTechnical Knowledge:rn+ Microsoft Office products; Outlook, Word, Access, and Excel. Including the ability to design queries, import and export files, troubleshoot, and analyze datarn+ Experience with relational databases and SQL serverrn+ C# programming knowledge is desiredrnWork Experience:rn+ Strong organizational and time management skills are needed to manage multiple tasks/prioritiesrnHuman Relations Skills:rn+ Ability to communicate effectively orally and in writing and to establish and maintain cooperative working relationships

TASKS

  • Back up network data.
  • Configure security settings or access permissions for groups or individuals.
  • Analyze and report computer network security breaches or attempted breaches.
  • Identify the causes of networking problems, using diagnostic testing software and equipment.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Engineering and TechnologyKnowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

Advertising Checking Bureau

Type

Company - Private

Size

Medium

Revenue

$25M to $50M

Location

Multiple locations

Industry

Consumer Research Firms

CEO

Brian Mc Shane

Job Filters

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Customer Service RepresentativeAdvertising Checking BureauMemphis, TN
The CSR is responsible for providing outstanding customer service to clients, customers (internal and external) and third parties via telephone, email, and fax. The CSR ensures compliance with client's program specifications and ACB policies and procedures...Read more
Bilingual Customer Service - FRENCHAdvertising Checking BureauMemphis, TN
National Advertising Services Company is looking for individuals to fill the position of Customer Service Representatives. Must be fluent in French/French Canadian Preferred Hours M-F 8:00 am until 4:15 pm. for training. Permanent hours discussed upon...Read more
Web DeveloperAdvertising Checking BureauMemphis, TN
WHY ACB? OUR CULTURE Our people are our greatest asset We value innovative thinking We pride ourselves on problem solving and "out of the box" solutions We build teams that are loyal to each other and to the company SECTION I: POSITION SUMMARY Design and...Read more
Account SpecialistAdvertising Checking BureauMemphis, TN
The Account Specialist is responsible for providing outstanding customer service to clients by assisting the Supervisor and/or Key Personnel in executing, delegating and following up on work assignments. The Account Specialist may be required to assist...Read more
Administrative AssistantAdvertising Checking BureauMemphis, TN
Responsibilities Answer & direct phone calls; back up on the switchboard when needed Handle Accounts Payable processing weekly via software into Management review queue Write and distribute email, correspondence memos, letters, faxes and forms as directed...Read more

Closed Job Filters

FILTER JOBS
CorrespondentAdvertising Checking BureauTempe, AZ
Correspondent Location:Tempe, AZ Benefits:Medical, Dental, Vision, 401k Employment Type:Full Time Department:PSG Description: The Correspondent is responsible for providing outstanding customerRead more
SupervisorAdvertising Checking BureauTempe, AZ
Co-op Supervisor Location:Tempe, AZ Exempt/Non-Exempt:Exempt Benefits:Yes Employment Type:Full Time Department:PSG Description: The Supervisor position is responsible for providing outstandingRead more
Customer Service RepresentativeAdvertising Checking BureauMemphis, TN
We are currently seeking a friendly, professional high school graduate who is Ms Office savvy to fill a vacant Customer Service Representative position on our staff! The Customer ServiceRead more
Rebates Account SpecialistAdvertising Checking BureauTempe, AZ
Rebates Account Specialist Location:Tempe, AZ Exempt/Non-Exempt:Non-Exempt Benefits:Yes Employment Type:Full Time Department:PSG Description: The Account Specialist is responsible for providingRead more
Order Desk and Billing ClerkAdvertising Checking BureauTempe, AZ
Order Desk and Billing Clerk Location:Tempe, AZ Exempt/Non-Exempt:Non-Exempt Benefits:Medical, Dental, Vision, 401k Employment Type:Full Time Department:General Description: The Order Desk/BillingRead more
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