The Advertising Checking Bureau, Inc. (ACB) has been a driving force in the channel marketing industry for over a century. ACB was established in 1917 by Walter B. Katzenberger (Mr. K.) as a central clearinghouse for testing newspaper copy and confirming national advertisement placement through more than 2,600 daily newspapers in the United States. In the 1930s, ACB developed into ad monitoring and competitive benchmarking. ACB launched a Co-op service in the 1950s, and their signature checkmark became known as 'the mark of good service.' In 2017, they celebrated their Diamond Anniversary, commemorating 100 years of innovation, service, and performance with their ACB customers. Their operations and technical professionals are motivated to search out new avenues for greater efficiencies and to custom develop the applications, networks, and links required to address marketing program challenges, inspired by an unwavering corporate commitment to continuous improvement.
Operations Support AnalystrnLocation:Tempe, AZrnExempt/Non-Exempt:Non-ExemptrnBenefits:YesrnEmployment Type:Full TimernDepartment:PSGrnDescription:rnThis position supports Clients, PSG Supervisors and Management, Sales and Account Specialists. This position helps manage and maintain Client databases, run and distributes scheduled reports and files, and responds to special requests from all of the above.rnDuties:rnReporting and File Maintenancern+ Ensure that files are loaded in a timely mannerrn+ Balance fund loads and communicate with appropriate personnel when completern+ Run and QA scheduled reports, statements, files, etc.rn+ Perform inventory control of all materials necessary for distribution of reports, statements, letters, etc.rn+ Tally monthly report billing informationrn+ Distribute the same via email, ftp, etc.; meeting all deadlinesrnMaintain Task Statusesrn+ Handle tasks as assigned on a daily and weekly basisrn+ Communicate status with Supervisor or Management in Supervisors absencern+ Monitor and update the Project Tracker as neededrnSupport Clientsrn+ Run queries/ handle special requestsrn+ Responsible for communicating requests for cost and timing for special programming to Supervisor, following up to completion and testing completed productsrnSupport PSG Supervisorsrn+ Query requestsrn+ Set up new clientsrn+ Make recommendations and suggestions to improve production efficiency and qualityrn+ Clean up data in existing databasesrn+ Regularly review assigned databases for data integrityrn+ Correct daily out-of-balance situations as directed by Supervisorsrn+ Assist with tax and 1099 data where applicablernSupport Account Specialistsrn+ Query requestsrn+ Research customer data as requestedrnSupport Salesrn+ Supply business review data when requestedrn+ Set up new clientsrn+ Query requestsrn+ Research customer data as requestedrnOther Responsibilitiesrn+ Perform other related duties, as required and assignedrnQualifications:rnEducation:rn+ Current College Student or College Degree or equivalent relevant experiencernTechnical Knowledge:rn+ Microsoft Office products; Outlook, Word, Access, and Excel. Including the ability to design queries, import and export files, troubleshoot, and analyze datarn+ Experience with relational databases and SQL serverrn+ C# programming knowledge is desiredrnWork Experience:rn+ Strong organizational and time management skills are needed to manage multiple tasks/prioritiesrnHuman Relations Skills:rn+ Ability to communicate effectively orally and in writing and to establish and maintain cooperative working relationships
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Back up network data.
Configure security settings or access permissions for groups or individuals.
Analyze and report computer network security breaches or attempted breaches.
Identify the causes of networking problems, using diagnostic testing software and equipment.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
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