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PATIENT ADVOCACY MANAGER job

Ovid TherapeuticsHennepin County, MN
Ovid Therapeutics jobs

Company

Skills

Job Description

ROLE The Patient Advocacy Manager enhances our engagement with the patient community and is key to our mission at Ovid Therapeutics to build strong relationships with the patient community. The Manager will report to the Vice President, Patient Engagement & Government Affairs, and will work cross-functionally with Development, Regulatory and Commercial teams to ensure alignment of a patient-focused culture across Ovid's strategic objectives. He/She will identify solutions that educate and empower patient organizations to improve patient's disease awareness, quality of life, and access to therapies. The Manager works with patients, physicians, their families and patient advocacy groups to plan and implement short and long term programs to meet the diverse needs of the Angelman Syndrome, Fragile X, and Rare Epilepsy patient communities. This role is based in the New York or Boston office. RESPONSIBILITIES Weave the patient voice into global research and development efforts including clinical development, medical affairs, marketing, market access, government relations, etc. Keep abreast with industry and health care legislation. Communicate updates to the external patient communities and key internal Stakeholders. Implementing the short and long-term strategies to integrate and advance the various patient resources and support services offered to the Rare disease patient community. Providing strategic insight on the pulse of the patient populations and ensuring strong collaborations with patient advocacy groups. Building relationships and providing guidance to existing and/or evolving patient associations. Identification and coordination of patient and/or caregiver presentations to internal Ovid meetings. Articulate the themes of the overall patient community to your internal Ovid colleagues at any given point and time. Successfully work with internal functions and external patient organizations to help them grow and develop into high functioning, sustainable organizations. Staying current with relevant information and resources regarding industry and health care legislation. Providing updates regularly to the disease communities. Demonstrated leadership abilities with large and small groups. REQUIREMENTS Commitment to make a meaningful difference in the lives of patients. Bachelor's Master's degree in science, social science or related field. 7 year's experience in healthcare or social services, non-profit, or corporate setting (marketing, public relations, communications, patient, consumer or professional association, psychology or social science or related role). Understanding of the pharma/biotech industry, regulatory process & compliance guidelines. Ability to work collaboratively and cross functionally across multiple stakeholder organizations. Committed, empathetic individual with the ability to relate to diverse groups and build substantive relationships with stakeholders, specifically those understanding the impact of living with a rare disease. Excellent interpersonal, oral and written communication skills including strong presentation capability and the ability to effectively deliver information and influence stakeholders. Ability to travel domestically 15-20%. Preferred: Master's degree in psychology, counseling or social work preferred.

TASKS

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

KNOWLEDGE

  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Ovid Therapeutics

Type

Company - Public

Size

Small

Revenue

Less than $1M

Location

1460 BroadwayNew York, NY, 10036

Industry

Pharmaceutical/Bio-tech
Consulting/(Non-Executive) Management
Education/Training
More...

Founded

2014

Job Filters

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MANAGER, IT OPERATIONSOvid TherapeuticsNew York, NY
OVID Therapeutics Ovid Therapeutics Inc. is a New York-based biopharmaceutical company using its BoldMedicine® approach to develop medicines that transform the lives of patients with rare neurological disorders. We believe these disorders represent an...Read more
Sr. ParalegalOvid TherapeuticsNew York, NY
In this highly visible role, you will work in a dynamic, fast-paced environment and will have the opportunity to work independently and as part of a legal team, that provides crucial support to the company as a whole. You must be able to adapt to changing...Read more
The Associate Director, Payroll Equity & Benefits is the go to person for anything regarding payroll and the financial side of benefits administration. This Ovidian ensures that employees are paid correctly and on time and their benefits are in sync with...Read more
Executive Assistant to the Head of R&DOvid TherapeuticsNew York, NY
In this highly visible role, the Executive Assistant provides administrative support to the Head of Research & Development, as well as leaders in the R&D department.Responsibilities:Ensure that Ovid Therapeutics' s mission and values are understood and...Read more
Research Associate, NeurobiologyOvid TherapeuticsCambridge, MA
OVID Therapeutics Ovid Therapeutics Inc. is a New York-based biopharmaceutical company using its BoldMedicineA approach to develop medicines that transform the lives of patients with rare neurological disorders. We believe these disorders represent an...Read more

Closed Job Filters

FILTER JOBS
Director of Market AccessOvid TherapeuticsNew York, NY
OVERVIEW Ovid is looking for a passionate, dynamic and collaborative individual to lead global market access for our phase 2 rare epilepsy asset, soticlestat which is being co-developed with Takeda.Read more
Director of Market AccessOvid TherapeuticsNew York City, NY
OVERVIEW Ovid is looking for a passionate, dynamic and collaborative individual to lead global market access for our phase 2 rare epilepsy asset, soticlestat which is being co-developed with Takeda.Read more
PATIENT ADVOCACY MANAGEROvid TherapeuticsNew York, NY
ROLE The Patient Advocacy Manager enhances our engagement with the patient community and is key to our mission at Ovid Therapeutics to build strong relationships with the patient community. TheRead more
Patient Advocacy ManagerOvid TherapeuticsNew York City, NY
ROLE The Patient Advocacy Manager enhances our engagement with the patient community and is key to our mission at Ovid Therapeutics to build strong relationships with the patient community. TheRead more
Patient Advocacy ManagerOvid TherapeuticsGreeley Square, NY
ROLE The Patient Advocacy Manager enhances our engagement with the patient community and is key to our mission at Ovid Therapeutics to build strong relationships with the patient community. TheRead more
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