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Patient Care Coordinator job

Beltone New EnglandChelmsford, MA
Beltone New England jobs

Company

Salary

Skills

Company Description

Beltone New England is the most important Beltone Dealership in North America and maintains to develop in lots of markets with an incredible way of life and devoted control crew. They are one in every of the most important privately owned Reatil Hearing Aid practices within the USA. Michael Andreozzi began out Beltone New England in 2002 with 7 retail places in Rhode Island and has grown it over a hundred places in 10 states with over two hundred crew participants. The company offers career specialties Customer Ear Buds, Retail Hearing Aid Services, and Hearing Testing and Dispensing of Hearing Aids. The company offers Health Insurance – Medical, 401(k) Plan, Term Life and AD&D Insurance, Employee Assistance Program, Short Term Disability (STD), Long-Term Disability (LTD) and many more. Being an Equal Opportunity Employer and is strongly dedicated to variety and inclusion, and encourages packages from all certified people with out regard to different non-work-associated factors.

Job Description

Welcome to **Beltone New England**, where kindness matters, enjoy what you do and a place where you can make a difference.

We are looking for a **Front Desk Associate / Patient Care Coordinator **that wants to be a part of this amazing company.

You will be responsible for managing the front area which includes, customer service, scheduling, insurance and working with our wonderful patient base.

This is a Medical, Retail, and Sales business. All three are required to be successful and achieve your goals.

**Beltone **has been a trusted brand for 79 years by providing advanced technology that is hard to beat. Come be a part of this locally owned and operated company and share in providing the most trusted national brand with high-quality hearing care.

**Position Responsibilities**:

- Ensure quality customer service, oversees the daily operation of services for the practice and the execution of contracts, deposits, and billing.
- Greet new and existing patients like they are family.
- Schedule patient?s appointments either in person or over the phone.
- Handle a three-line phone system.
- Call established patients for their yearly checkup.
- Maintain patient?s files abiding by HIPAA regulations.
- Respect patients by recognizing their rights; maintaining confidentiality.
- Knowledgeable in verifying patient?s insurance eligibility and benefits through all insurance carriers. **MASS HEALTH IS A PLUS!**
- Prepare and distribute mail using USPS or Federal Express.
- Maintains patient care database by entering new information as it becomes available.
- Prepare and generate reports for the clinic and the home office.
- Must be knowledgeable in Word and Outlook
- Ability to multi-task.
- To work in an environment that fosters teamwork and happiness!
- Perform other tasks as directed
Estimated annual salary
$40,343
average
Minimum
$27,728
Maximum
$57,415

TASKS

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

KNOWLEDGE

  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Beltone New England

Type

Company - Private

Size

Medium

Location

Warwick, RI,

Industry

Retail - Health & Personal Care

Founded

2002

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OfficeBeltone New EnglandLexington, MA
If you are looking to work for a company where you feel like you belong and has a great culture then welcome to Beltone New England! We are looking for a Front Desk Associate that wants to be a partRead more
Office AssociateBeltone New EnglandCranston, RI
If you are looking to work for a company where you feel like you belong and has a great culture then welcome to Beltone New England! We are looking for a Front Desk Associate that wants to be a partRead more
OfficeBeltone New EnglandSouth Dennis, MA
If you are looking to work for a company where you feel like you belong and has a great culture then welcome to Beltone New England! We are looking for a Front Desk Associate that wants to be a partRead more
Office AssociateBeltone New EnglandSouth Dennis, MA
If you are looking to work for a company where you feel like you belong and has a great culture then welcome to Beltone New England! We are looking for a Front Desk Associate that wants to be a partRead more
OfficeBeltone New EnglandCranston, RI
If you are looking to work for a company where you feel like you belong and has a great culture then welcome to Beltone New England! We are looking for a Front Desk Associate that wants to be a partRead more
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