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Salary and Benefits

Patient Care Representative
$31K-$38K / yr. (est.)
$32K
$35,307 / year
$39K
Average base salary
The salary information provided is based on data collected from various reliable sources and may vary depending on individual qualifications and other factors.

About Patient Care Representative

What does a Patient Care Representative do?

As Patient Care Representatives, we ensure that patients are informed and assisted when necessary, determining patient needs by interviewing patients, listening to their concerns, and making sure those needs are met by liaising with patients, family members, and medical staff. We greeting and checking-in patients, as well as verifying information supplied by patients, facilitate and coordinate communication between patients, family members, and medical staff. The Patient Care Representatives direct patients to examination rooms, schedule patient appointments, make reminder calls, inform patients about delays and waiting times. We aid patients in filling out patient history forms, consent forms, and payment contract forms, when necessary, receiving and processing cash and credit card payments for medical services rendered.

Core tasks:

  • review patient accounts, identify delinquent accounts and collect overdue payments
  • answer, investigate, and direct patient inquiries or complaints to the appropriate medical staff member
  • monitor patients to ensure their inquiry or complaint has been satisfactorily resolved
  • perform administrative and clerical duties

Insights

How Many Years of Experience Do Professionals Need Before Becoming Patient Care Representative?
On average, people work 5-7 years in other positions prior to becoming a Patient Care Representative.
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Medical ReceptionistMiami, FL - 11 months ago
I believe it's important to have a solid understanding of the healthcare industry and patient interaction prior to becoming a patient care representative. Working in other healthcare roles helps to build that foundation. 👌
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Healthcare AdministratorSeattle, WA - 11 months ago
Do we really need to work in unrelated positions for years before becoming a patient care representative? I think it's better to focus on relevant education and experience to excel in this role. 🙄
How Long Do Patient Care Representative Employees Typically Stay in Their Roles?
On average, Patient Care Representatives works in this position for 3-5 years across multiple employers.
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Healthcare AdministratorHouston, TX - 11 months ago
Patient Care Representatives play a crucial role in providing a positive experience for patients. Our focus should be on supporting them, not arguing over hierarchy.
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Medical InterpreterMiami, FL - 11 months ago
Patient Care Representatives should prioritize providing language access. Without proper communication, patient care is compromised. We interpreters bridge that gap.
What Is the Job Hopper Score for Patient Care Representative Employees?
Moderate job changes in Patient Care Representative, showing some career movement without excessive turnover.
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Certified Nursing AssistantHouston, TX - 11 months ago
This is not accurate at all! Patient Care Representatives should have the same mentality as us! Focus on the patients, not on career advancement! 😡
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PharmacistMiami, FL - 11 months ago
hmm, well it really depends on the individual's aspirations and ambition. But a little career growth never hurt anyone! 😉

Career path

Path to job

Discover a Patient Care Representative's areas of knowledge sorted by their majors.
Explore the list of higher education institutions that a Patient Care Representative typically studied at.
Louisiana State University-Alexandria
University of Alabama

Path after job

A Patient Care Representative typically moves on to these titles.
100 %
Sales Representative
Avg. length of tenure:3 years
Show jobs
Read more

Community

Demographics

What Is the Age and Gender Ratio of Patient Care Representative Employees?
Gender ratio in Patient Care Representative position: 0.357587362374342 Male and 0.642412637625658 Female. Age ratio in Patient Care Representative position: 16-20: 13%, 21-30: 62%, 31-40: 15%, 41-50: 8%, 51-60: 2%, 60+: 0%. Patient Care Representative position is predominantly female (64.2%) with the largest age group being 21-30 years old, followed by 31-40 years old.
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Patient Care RepresentativeDallas, TX - 11 months ago
Wow, this field is overwhelmingly female-dominated! It's amazing to see women succeeding in healthcare! 💪
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Patient Care RepresentativeMiami, FL - 11 months ago
Why are we focusing on gender and age? Let's talk about the skills and qualifications for this role instead! 🙄

Workplaces

Who Are the Top Employers for Patient Care Representative?
Top employers of Patient Care Representative position: Chamberlin Edmonds, CITYMD, LHC Group. People who work in Patient Care Representative position most typically go on to work for the Chamberlin Edmonds.
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Patient Care RepresentativeMiami, FL - 11 months ago
I've never heard of CITYMD, but I'm happy working for Chamberlin Edmonds. They value their employees and always prioritize patient care!
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Patient Care RepresentativeSeattle, WA - 11 months ago
LHC Group is a nightmare! I wouldn't recommend it to anyone. Worst experience working there.
Chamberlin Edmonds
CITYMD
LHC Group
What Industries Does Patient Care Representative Typically Have Experience In?
Industry Background: The most typical industries of Patient Care Representative: Health Care, Manufacturing, Information Technology, Finance & Insurance, Administrative & Support. Patient Care Representative employees most likely come from a Health Care industry background.
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Patient Care RepresentativeHouston, TX - 11 months ago
🤷 Please, you think you have it tough? Try being a Patient Care Representative in Information Technology! We're responsible for managing electronic medical records and ensuring data accuracy. It's a whole different ballgame!
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Patient Care RepresentativePhiladelphia, PA - 11 months ago
😡 How dare you minimize the importance of a Patient Care Representative! We work tirelessly in the Finance & Insurance sector to verify insurance coverage, handle billing inquiries, and assist patients in understanding their financial responsibilities. Show some respect!

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Discussion about Patient Care Representative

Want to know more about Patient Care Representative position?
Share your thoughts and ideas about Patient Care Representative position with others in our community.
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Do a lot of women work as a Patient Care Representative?
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Isabella Holmes3 years ago
More women than men choose this profession.
How old are people who work as a Patient Care Representative?
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Isabella Holmes3 years ago
28 is the average age of people working as a Patient Care Representative.
How much experience is typically required to work as a Patient Care Representative?
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Benjamin Gardner3 years ago
You probably need around 6 years to work as a Patient Care Representative
Which industries should a Patient Care Representative consider working in?
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Sophie Hayes3 years ago
For a Patient Care Representative it’s the most likely to work in the Health Care.
Speaking of higher education, do I need a degree as a Patient Care Representative?
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Isabella Holmes3 years ago
Most people have No higher education
Which company is likely to have openings for Patient Care Representative positions?
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Sophie Hayes3 years ago
It’s common for a Patient Care Representative to work for Chamberlin Edmonds, CITYMD, LHC Group, Orexigen Therapeutics and Sentara Healthcare
How many years do people work as a Patient Care Representative before changing their role?
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Sophie Hayes3 years ago
On average people change after 4 years.
How common is it for a Patient Care Representative to jump from company to company?
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Sophie Hayes3 years ago
On average a Patient Care Representative works for only a few companies.
What jobs do people work in before becoming a Patient Care Representative?
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Isabella Holmes3 years ago
You have a good chance of becoming a Patient Care Representative if you are working as Customer Service Representative or Sales Representative
What can be the next step in your career path from Patient Care Representative?
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Sophie Hayes3 years ago
Sales Representative can be a good next step
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