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Patient Risk Mitigation Specialist job

Lovelace Health SystemAlbuquerque, NM
Lovelace Health System jobs

Company

Skills

Job Description



Position Description:



Patient Risk Mitigation Specialist, Risk Management, Full-Time job, Variable Hours


We are looking for a Patient Risk Mitigation Specialist to  join out Risk Management team in Albuquerque, NM. 


This full time job is located atLovelace Medical Center,in the heart of Albuquerque. Lovelace Medical Center is an acute care hospital providing comprehensive care, including around-the-clock emergency care, surgical services, non-invasive robotic spine surgery, cardiology, stroke care, radiology and oncology services, including the state’s only Gamma Knife Center for non-invasive radiologic brain surgery.

 

Patient Risk Mitigation Specialist Responsibilities:

  • Serves as primary contact for patients to address their issues and facilitate resolution of complaints/grievances.
  • Manages the patient belongings process.  
  • Adheres to policies, procedures, and regulations to ensure compluance and patient safety. 


Position Requirements:

Patient Risk Mitigation Specialist Education and Experiences job Requirements:
  • Minimum: Bachelor’s degree in health related field of study.
  • Education may be substituted for relevant experience. Plus 3 years of management experience.
  • Computer training; medical terminology
  • Ability to communicate effectively, maintain confidentiality, function independently or as an effective team member; Ability to track multiple issues and manage timelines; Strong interpersonal skills. Computer skills.
  • 2 years of previous job-related experience in Healthcare

Why Lovelace?


  • Modern Healthcare’s Best Places to Work, 2017,2018and 2019. 

  • Midas+ Platinum Quality Award, 2016 

  • TruvenTop 15 Health System, 2016 

  • Recognized byHealthgradesfor quality achievements in best specialty, cardiac, orthopedics, neurosciences, pulmonary, vascular and gastrointestinal categories. 





Lovelace is a drug-free employer with smoke free campuses.

ID: 14080



We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

TASKS

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

KNOWLEDGE

  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Lovelace Health System

Type

Hospital

Size

Large

Revenue

$100M to $500M

Location

Multiple locations

Industry

Healthcare

Founded

2003

CEO

Ron Stern

Job Filters

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Registered Nurse job/RN: Med/Surg, Full-Time, Nights, Albuquerque, NM We are looking for a Registered Nurse to join our Med/Surg Unit in Albuquerque, NM This full time job is located at Lovelace Women’s Hospital, the first and only hospital in New Mexico...Read more

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