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Salary and Benefits

Patient Service Representative
$33K-$40K / yr. (est.)
$33K
$36,715 / year
$40K
Average base salary
The salary information provided is based on data collected from various reliable sources and may vary depending on individual qualifications and other factors.

About Patient Service Representative

What does a Patient Service Representative do?

As Patient Service Representatives, we are tasked with scheduling patient appointments based on the situation’s urgency and available rooms while ensuring that there are doctors on shift. We also send transportation to collect doctors from their homes in case of a major emergency to perform life-saving procedures. We inform patients about delays in the results and average waiting times in accordance with the clinic’s standards of operation. We also assist the patients in filing their paperwork by ensuring that signatures match their ID and contact their reference and insurance provider to ensure that the information is correct before entering it into the database.

Core tasks:

  • update the patient’s information after every visit
  • identify and report delinquent accounts

Insights

How Many Years of Experience Do Professionals Need Before Becoming Patient Service Representative?
On average, people work 5-7 years in other positions prior to becoming a Patient Service Representative.
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Front Desk ReceptionistMiami, FL - 10 months ago
this is just plain crazy! Why should someone have to work so long just to get into this job?!
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Medical AssistantHouston, TX - 10 months ago
well, it makes sense to me. Patient Service Representatives need to handle different situations and it takes time to learn how to do that effectively.
How Long Do Patient Service Representative Employees Typically Stay in Their Roles?
On average, Patient Service Representatives works in this position for 3-5 years across multiple employers.
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Medical BillerMiami, FL - 10 months ago
Three to five years? That's nothing! Most PSRs I know barely last a year in this stressful and underappreciated job. 😤
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Hospital AdministratorNew York City, NY - 10 months ago
Patient Service Representatives are the frontline of patient care. Without them, the entire system would crumble. Respect their hard work and dedication! 💪
What Is the Job Hopper Score for Patient Service Representative Employees?
Moderate job changes in Patient Service Representative, showing some career movement without excessive turnover.
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Medical TranscriptionistHouston, TX - 10 months ago
I'm not sure about this... Isn't it better to remain focused on mastering our core skills rather than constantly jumping between roles? 🤔
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Hospital AdministratorMiami, FL - 10 months ago
💪 As a hospital administrator, I value stable employees who possess years of specific experience in their roles, fostering loyalty and continuous improvement within the organization. Moderate job changes may show growth, but they should be carefully considered!

Career path

Path to job

Discover a Patient Service Representative's areas of knowledge sorted by their majors.
Explore the list of higher education institutions that a Patient Service Representative typically studied at.
Cuyahoga Community College
Penn State University

Path after job

Community

Demographics

What Is the Age and Gender Ratio of Patient Service Representative Employees?
Gender ratio in Patient Service Representative position: 0.268666876112682 Male and 0.731333123887318 Female. Age ratio in Patient Service Representative position: 16-20: 17%, 21-30: 66%, 31-40: 10%, 41-50: 5%, 51-60: 2%, 60+: 0%. Patient Service Representative position is predominantly female (73.1%) with the largest age group being 21-30 years old, followed by 16-20 years old.
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Patient Service RepresentativePhoenix, AZ - 10 months ago
compassion has nothing to do with gender! everyone can be caring and empathetic, male or female! 🙌
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Patient Service RepresentativeSan Francisco, CA - 10 months ago
it's not about gender, it's about the working conditions and low pay in this field that might discourage men from joining 👎

Workplaces

Who Are the Top Employers for Patient Service Representative?
Top employers of Patient Service Representative position: Aurora Health Care, Cleveland Clinic, Intermountain Healthcare. People who work in Patient Service Representative position most typically go on to work for the Aurora Health Care.
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Patient Service RepresentativeChicago, IL - 10 months ago
What are you two talking about? Cleveland Clinic has more prestigious reputation, Intermountain Healthcare can't compete!
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Patient Service RepresentativeHouston, TX - 10 months ago
Y'all need to calm down. Who cares about these specific employers? Only fools limit their options to just a few choices!
Aurora Health Care
Cleveland Clinic
Intermountain Healthcare
What Industries Does Patient Service Representative Typically Have Experience In?
Industry Background: The most typical industries of Patient Service Representative: Health Care, Finance & Insurance, Manufacturing, Professional / Scientific / Technical, Administrative & Support. Patient Service Representative employees most likely come from a Health Care industry background.
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Patient Service RepresentativeChicago, IL - 10 months ago
This job is pure chaos! Dealing with angry patients and their complaints all day long drains the life out of you. 😡
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Patient Service RepresentativeSan Francisco, CA - 10 months ago
Who designed the systems we use? They're so outdated and slow. It's so frustrating! 😤

Find your job as Patient Service Representative

Discussion about Patient Service Representative

Want to know more about Patient Service Representative position?
Share your thoughts and ideas about Patient Service Representative position with others in our community.
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How is the gender diversity among people working as a Patient Service Representative?
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Sophie Hayes3 years ago
This is a female-dominated profession with around
How old are people who work as a Patient Service Representative?
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Sophie Hayes3 years ago
The typical age is 26 for a Patient Service Representative.
How much experience do you need to work as a Patient Service Representative?
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Liam Brown3 years ago
You should work for 6 years on average to become a Patient Service Representative.
What industries does a Patient Service Representative typically work in?
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Liam Brown3 years ago
Health Care employs the most.
Is it encouraged to have a degree as a Patient Service Representative?
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Liam Brown3 years ago
No higher education could not hurt if you want to be a Patient Service Representative
Where are you working as a Patient Service Representative?
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Isabella Holmes3 years ago
Working as a Patient Service Representative it might be a good next step to work for Aurora Health Care, Cleveland Clinic, Intermountain Healthcare, Sutter Health - Palo Alto Medical Foundation and ZOLL Medical
How long do people usually work as a Patient Service Representative when they switch to another position?
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Benjamin Gardner3 years ago
A Patient Service Representative typically moves on after 4 years
How frequently people change companies if they work as a Patient Service Representative?
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Benjamin Gardner3 years ago
a Patient Service Representative is not a typical job hopper, but might change companies.
What jobs do people work in before becoming a Patient Service Representative?
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Sophie Hayes3 years ago
Customer Service Representative, Administrative Assistant or Receptionist are the typical prior positions for a Patient Service Representative
If I’m working as a Patient Service Representative, what next position could I have?
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Liam Brown3 years ago
Consider the following: Administrative Assistant, Customer Service Representative or Office Manager
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