As Patient Service Specialists, we work for healthcare facilities and complete checking patients in and out, taking phone calls, scheduling patient appointments, managing patient accounts, completing insurance forms, and obtaining patient data. The Patient Service Specialists execute administrative duties by answering telephones, faxing, filing highly sensitive documentation, increase customer service and hospitality skills. We assist therapists in general clinic maintenance and upkeep and provide support to the office manager, physicians, billing, clinical staff, and most importantly, the patients.
Core tasks:
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