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3.0
33 ratings
2.9
Salary & Benefits
4.0
Professional growth
2.8
Work-Life balance
2.6
Recognition & Support
2.8
Culture & Values
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Team

Professional experience

How many years of experience do Paychex employees have before joining?
Where did Paychex employees work before joining?
Computer Systems Design Companies
Large size
Telecommunications Companies
Large size
What industries did Paychex employees work in previously?
Which size companies did people at Paychex work at previously?

Educational background

What did employees at Paychex study?
Where did employees at Paychex study?
Monroe Community College
Rochester Institute of Technology
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Employee data

How long do employees stay at Paychex?
How does Paychex rank for age diversity?
How does Paychex rank for gender diversity?
Gender diversityRatio
male54.7%
female45.3%

Career advancement

How does Paychex rank for career advancement?
High
Years in positionPercentage who advanced
<110.8%
131.2%
219.3%
310.9%
4+27.7%
What companies do Paychex employees go on to work at?
Computer Systems Design Companies
Large size
Computer Systems Design Companies
Large size
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Summary

Company information

History

Paychex is a provider of integrated human capital management solutions. The Rochester, New York-based firm offers payroll, HR, retirement, and insurance services. Paychex has built its culture on the philosophy that one great ideaSee more

Address

Multiple locations

Size

Large

Founded

1971

CEO

Martin Mucci

Type

Company - Public

Revenue

$2B to $5B

Industry

Accounting / Tax / Payroll Companies, Employment Services Companies

What departments Paychex employees work at?
DepartmentsRatio
other occupation27.3%
Sales - Other16.4%
Sales Managers & Supervisors9.4%
HR Management8.6%
Financial Clerks8.3%
Computer / IT - Other6.9%
Management5.4%
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Computer Systems Design Companies
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Jobs

Job openings

Job Filters

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Overview Manages district sales effort in accordance with corporate guidelines to increase client base through the implementation of specifically approved sales and marketing programs. Responsibilities Manages the achievement of corporate objectives by...Read more
Software Engineer IVPaychexRochester, NY
Overview Provides technical direction. Validates requirements, performs analysis and design for system improvements and new applications. Represents department by leading work and providing guidance to others. Responsibilities Develop, test, deploy...Read more
Sales Consultant - ChannelPaychexGlendale, CA
Overview Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue. Responsibilities Achieve unit and...Read more
Overview Supervises and directs Dedicated Service Center staff who support various Paychex platforms. Manages and coordinates daily operational activities to ensure efficient and effective service levels to support departmental standards and goals...Read more
Client HR Business Partner I - PEOPaychexWest Des Moines, IA
Overview Ensures overall client satisfaction with products and services. Works with a small client demographic or less complex client base to assist with HR needs. Maintains ongoing relationship with client contacts and acts as the primary point of contact...Read more
Overview Supervises and directs SurePayroll CSR's in the provision of payroll services to clients. Provides leadership and technical advice on product/system to resolve problems. Provides coaching to CSRs and manages performance, including conducting...Read more
Account Executive - Retirement PlansPaychexFort Lauderdale, FL
Overview Selling Company's products and services by developing new clients and increasing the client base to increase profits in the Human Resource Services organization. Responsibilities Presents all retirement plan and flexible spending account products...Read more
Overview Manages district sales effort in accordance with corporate guidelines to increase client base through the implementation of specifically approved sales and marketing programs. Responsibilities Manages the achievement of corporate objectives by...Read more
Lead Generation RepresentativePaychexRochester, NY
Overview Function as an Inside Sales Representative of Paychex, generates revenue by contacting current or prospective clients to introduce products and services and generate qualified leads for outside sales representatives. Ensures the current or...Read more
Overview Responsible for new hire and ongoing training, allocation of resources, and performance management. Proactively seeks feedback from stakeholders and implements action plans to ensure alignment with organizational goals. Ensures training programs...Read more
Overview Under a minimal level of guidance and direction, provides customer service for multiple Paychex products. Ensures good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with...Read more
Overview Performs sales activities in an assigned territory by introducing the Flock system of electronic enrollment and benefit administration tools to broker distributors and assisting them to promote and sell Flock to their employer group clients...Read more
Overview Under a moderate level of guidance and direction, provides customer service for Paychex Benetrac/Flock platform. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly...Read more
Software Engineer IIIPaychexRochester, NY
Overview Validates requirements, performs analysis and design for system improvements and new applications. Represents the department by leading work and providing guidance to others. Responsibilities Develop, test, deploy, maintain and improve software to...Read more
Sales Executive - Mid-MarketPaychexSt Louis, MO
Overview Selling Company's products and services by developing new clients and increasing the client base to increase profits in the Core Sales, Human Resource Services Sales or Major Market Sales organizations. Responsibilities Leverage the Go-to-Market...Read more
Sr Learning DesignerPaychexAppleton, WI
Overview Designs and develops interactive, learner-focused training that engages, motivates, and educates learners. Serves as a Senior team member and leads the team in new initiatives that meet company goals and objectives. Responsibilities Uses effective...Read more
Payroll Account ManagerPaychexRochester, NY
Overview Discover your Passion and Develop your Expertise. We are looking for people who are passionate about superior customer relations by acting as a liaison across multiple business segments. You must have uncompromising integrity and outstanding...Read more
Overview Wholesales ePlan services other white label products to financial advisors across the country to generate 401(k) plan sales. They use inside sales techniques wholesaling, partnering and closing skills to generate proposal opportunities and assist...Read more
HR Technology Analyst IIIPaychexCharlotte, NC
Overview Under minimal direction, researches, coordinates and supports software solutions for department specific applications, including implementations, upgrades, custom reports, surveys and databases. Acts as the System Administrator for specific...Read more
Sales Development RepresentativePaychexAlbuquerque, NM
Overview Paychex is looking for high-energy, driven professionals to join our Sales Development organization. Sales Development Representatives focus on targeted prospecting to create sales opportunities for selling partners. Consult with potential clients...Read more
Overview In this technical role, the Enterprise Service Health (SHO) Analyst develops a strong understanding of Paychex' program's application and performance health measures, and applies that understanding by analyzing data to proactively identify...Read more
Overview Drives Client Channel revenue from companies that are currently processing payroll through Paychex. Builds and maintains relationships with Client Channels to increase referrals of new clients and create awareness and demand for additional...Read more
Overview **This person will support clients in PST, MT, and CST time zones** The primary emphasis of the Implementation & Benefits Consultant is to provide new clients and their employees with a payroll and benefits orientation. The Implementation...Read more
Fulfillment Specialist-PTPaychexNaperville, IL
Overview Assembles payroll packages for delivery and performs other fulfillment-related tasks. Responsibilities Assembles payroll packages according to client number and prepares for delivery to clients in order to meet quality and production time line...Read more
Solutions Architect I (Fully Remote)PaychexEast Rochester, NY
Overview Creates and governs the design and service strategies within a specific Paychex line of business. Communicates technical direction and provides guidance to Business Analysts and Design Leads. Responsibilities Works with technical team leadership...Read more
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Q&A about Paychex

Want to know more about Paychex?
Learn what others have to say about Paychex or join the discussion by contributing a question or an answer.
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q:What’s the stock symbol of Paychex?
Isabella Holmes
PAYX.
q:When was Paychex established?
Liam Brown
1971.
q:What industry does Paychex fall under?
Liam Brown
Falls under Insurance
q:What’s the gender distribution at Paychex?
Isabella Holmes
45.3% female, 54.7% male.
q:Where is the headquarters of Paychex?
Benjamin Gardner
It’s in Rochester, NY.
q:Has Paychex disclosed its yearly revenue numbers? If so, how much do they make?
Liam Brown
Yes! Paychex makes $2b to $5b per year.
q:Who is the CEO of Paychex?
Liam Brown
Martin Mucci.
q:How long do people usually work for Paychex?
Sophie Hayes
4-8 year(s).
q:what kind of companies did Paychex employees work for?
Liam Brown
Large companies before Paychex.
q:How often do employees get promoted at Paychex ?
Benjamin Gardner
advancement opportunities are high
q:Top future employers of Paychex employees?
Isabella Holmes
ADP, Ceridian, Heartland Payment Systems, Kronos Incorporated, Paycor, Paylocity, Self Employed, TriNet.
q:Who are the top previous employers of Paychex employees?
Benjamin Gardner
ADP, AT&T, Cintas, Enterprise, Ricoh USA, Inc., Verizon, Wegmans Food Markets, Xerox.
q:How old are Paychex’s employees in general?
Sophie Hayes
around 21-30, 31-40.
q:Where did most of Paychex employees go to school?
Benjamin Gardner
Monroe Community College, Rochester Institute of Technology, St. John Fisher College, State University of New York College at Brockport, University of Phoenix-Utah.
q:Where were you before joining Paychex?
q:Can someone tell me about the vacation policy at Paychex?
q:This one’s for long-term employees: has your salary ever been raised at Paychex? How often and do they operate with substantial salary raises?
q:I’m curious what Paychex has to offer in terms of benefits?
q:pay every week or every 2 weeks?
q:Is it a requirement to dress according to a strict dress code at Paychex?
q:do they hire felons at Paychex?
John SickelsApril 24, 2021
yes
q:what was the reason you left your job at Paychex?
q:Do you like working at Paychex?
q:What was the size of the company you worked for before joining Paychex?
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Reviews

3.0
33 ratings
2.9
Salary & Benefits
4.0
Professional growth
2.8
Work-Life balance
2.6
Recognition & Support
2.8
Culture & Values
Have some insight of Paychex?
Get the scoop on what others who have experience with Paychex think of working there or join the conversation by leaving a review.
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avatar-of-creator
Administartive Assistant
Oxnard, CA - September 14, 2021
It was a fun & productive workplace, before office shut down & all Admins got laid off
4
Ratings
5
Professional growth
5
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
4
Culture and Values
I started my career with Paychex back in 2001. It was a great company to work for and I felt very much like my co-employees became an extension of my family. That was true while we worked out of the Ventura office on Valentine Road. But after we moved to Oxnard back in 2017, it gradually lost that family feel and started to feel more robotic and intense. I stayed on, thinking I was going to retire working there, but when we all got sent to work from home last year because of the pandemic, most of us thinking it would end in just a few weeks, the Corporate office decided after a full year to close our office and lay off all the Admin Staff & A/R , their Supervisor, Manager & 4 other Supervisors. This trend is going to follow to all the other branches so that eventually, the only remaining Admins will be those outsourced from out of the country.

Pros and Cons
Pot lucks, great friendships forged, great work environment
The once happy environment has been replaced by a frantic pace and not as close to co-employees.
avatar-of-creator
February 1, 2022
No relief for employees, the better you are, the more you get shafted.
2
Ratings
4
Professional growth
2
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
2
Culture and Values
I continually got excellent reviews, which resulted in minimal increases and maximum additional responsibilities. My manager was a bully that constantly threatened and made people cry, but reporting it just made her worse. They are good at training the basics, but now have so many products that entry level payroll reps are supposed to know that it's impossible. We used to have individual trainers at each branch that were awesome. Now everything is online and virtual and read from a script.

Pros and Cons
stock options, but they aren't granted very often, 401k plan with match
low pay, poor management, the entry level employees get worked to death, high turnover
avatar-of-creator
Senior Payroll Specialist
Allentown, PA - March 21, 2022
Turn over and understaffed
1.2
Ratings
2
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
Lots of turnover. Always understaffed. Overwhelmed with all the work given. If you go on vacation your clients are given to coworkers whom sometimes don’t prioritize clients that aren’t theirs. One time I came back from a 3 day vacation and had over 20 missed payrolls. When I was over worked and needed support my supervisor wasn’t able to support me. However, experience may vary from supervisors. Other supervisors have better systems implemented for vacations- will advocate for you in situations like my vacation one. They will even help foster your growth and help you get promotion. When stressed out or overworked they some supervisors will work with you. I unfortunately had a supervisor who didn’t do either. In general lots of turn over due to the overall working system which did not alleviate the stressful work environment. Constantly overstaffed and a lot of people got burnt out and quit.

Pros and Cons
You got a steady paycheck
Overworked, understaffed, turnover
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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
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