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2.9
37 ratings
2.9
Salary & Benefits
3.8
Professional growth
2.7
Work-Life balance
2.6
Recognition & Support
2.7
Culture & Values
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Paychex is a provider of integrated human capital management solutions. The Rochester, New York-based firm offers payroll, HR, retirement, and insurance services. Paychex has built its culture on the philosophy that one great idea can change the world. They foster a team-oriented culture, striving to empower employees to reach their fullest potential. The company celebrates diverse perspectives and talent. If you think you could bring your insights and recommendations to the table, they welcome your job application. Paychex rewards hard work with a competitive benefits package. From health care plans to retirement planning and wellness programs, you’ll enjoy an array of perks. Plus, you can give back to the community by Paychex's charity and fundraising events.

Company - Public
$2B to $5B
Large
Multiple locations
Accounting / Tax / Payroll Companies, Employment Services Companies
1971
Martin Mucci
What departments Paychex employees work at?
DepartmentsRatio
other occupation27.3%
Sales - Other16.4%
Sales Managers & Supervisors9.4%
HR Management8.6%
Financial Clerks8.3%
Computer / IT - Other6.9%
Management5.4%
See what companies are similar to Paychex
Computer Systems Design Companies
Large size
Advertising
Large size

Team

Professional experience

How many years of experience do Paychex employees have before joining?
Years of experience at Paychex: Newcomers: 21%, Experiencers: 20%, Experts: 23%, Veterans: 36%. Paychex employees have 8+ years experience on average before joining.
Where did Paychex employees work before joining?
Where they've worked before Paychex: ADP, AT&T, Cintas. Typical Paychex employees have worked at ADP.
ADP
AT&T
Cintas
What industries did Paychex employees work in previously?
Industry Background: The most typical industries of Paychex: Computer Systems Design Companies, Insurance Agency & Brokerage Firms, Consulting Companies, Food & Beverage Retailers, Telecommunications Companies. Paychex employees most likely come from a Computer Systems Design Companies industry background.
Where did Paychex employees work before joining?
Past employers' size at Paychex: Small: 32%, Medium: 13%, Large: 55%. Most Paychex employees have previously worked at large companies.

Educational background

What did employees at Paychex study?
Where did employees at Paychex study?
Monroe Community College
Rochester Institute of Technology

Employee data

How long do people stay in a role at Paychex?
Time employed at Paychex: <1: 13%, 1-3: 27%, 4-8: 29%, 9-13: 14%, 14-20: 11%, 20+: 6%. Most Paychex employees stay with the company for 4-8 years which is more than the industry average.
How does Paychex rank for age & gender diversity?
Gender ratio at Paychex: 54.7% Male and 45.3% Female. Age ratio at Paychex: 16-20: 0%, 21-30: 39%, 31-40: 36%, 41-50: 18%, 51-60: 6%, 60+: 1%. Paychex rates - 15.3% more female than the industry average. Most Paychex employees are 21-30, which is below the industry median age range.

Career advancement

How does Paychex rank for career advancement?
Career advancement at Paychex: high. Paychex ranks high for career advancement which is above the industry average.
What companies do Paychex employees go on to work at?
Future employers of Paychex: ADP, Ceridian, Heartland Payment Systems, Kronos Incorporated, Paycor. People who work at Paychex most typically go on to work for the ADP.
ADP
Ceridian
Heartland Payment Systems
Kronos Incorporated
Paycor

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Paychex Reviews and Ratings

Have some insight of Paychex?
Get the scoop on what others who have experience with Paychex think of working there or join the conversation by leaving a review.
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Supervisor
Indianapolis, IN - April 23, 2023
Toxic Workplace/Hostile environment
1.8
Ratings
3
Professional growth
3
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
I was threatened by the “site manager”. Repeatedly. Asked to do extremely inthetbival things. Denied access to HR, told to “keep within our org”, The office is run by one person, who truly believes her ethics and ideals trump the corporate culture and values. Fist fights in the office, theft, assault, active drug use, and bullying by Site Manager and Director on site. Extremely unsafe office.

Pros and Cons
Company is fantastic, great culture and values. Indianapolis office does not comply
Site Manager TS
avatar-of-creator
Senior Payroll Specialist
Allentown, PA - March 21, 2022
Turn over and understaffed
1.2
Ratings
2
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
Lots of turnover. Always understaffed. Overwhelmed with all the work given. If you go on vacation your clients are given to coworkers whom sometimes don’t prioritize clients that aren’t theirs. One time I came back from a 3 day vacation and had over 20 missed payrolls. When I was over worked and needed support my supervisor wasn’t able to support me. However, experience may vary from supervisors. Other supervisors have better systems implemented for vacations- will advocate for you in situations like my vacation one. They will even help foster your growth and help you get promotion. When stressed out or overworked they some supervisors will work with you. I unfortunately had a supervisor who didn’t do either. In general lots of turn over due to the overall working system which did not alleviate the stressful work environment. Constantly overstaffed and a lot of people got burnt out and quit.

Pros and Cons
You got a steady paycheck
Overworked, understaffed, turnover
avatar-of-creator
February 1, 2022
No relief for employees, the better you are, the more you get shafted.
2.0
Ratings
4
Professional growth
2
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
2
Culture and Values
I continually got excellent reviews, which resulted in minimal increases and maximum additional responsibilities. My manager was a bully that constantly threatened and made people cry, but reporting it just made her worse. They are good at training the basics, but now have so many products that entry level payroll reps are supposed to know that it's impossible. We used to have individual trainers at each branch that were awesome. Now everything is online and virtual and read from a script.

Pros and Cons
stock options, but they aren't granted very often, 401k plan with match
low pay, poor management, the entry level employees get worked to death, high turnover
avatar-of-creator
Administartive Assistant
Oxnard, CA - September 14, 2021
It was a fun & productive workplace, before office shut down & all Admins got laid off
4.0
Ratings
5
Professional growth
5
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
4
Culture and Values
I started my career with Paychex back in 2001. It was a great company to work for and I felt very much like my co-employees became an extension of my family. That was true while we worked out of the Ventura office on Valentine Road. But after we moved to Oxnard back in 2017, it gradually lost that family feel and started to feel more robotic and intense. I stayed on, thinking I was going to retire working there, but when we all got sent to work from home last year because of the pandemic, most of us thinking it would end in just a few weeks, the Corporate office decided after a full year to close our office and lay off all the Admin Staff & A/R , their Supervisor, Manager & 4 other Supervisors. This trend is going to follow to all the other branches so that eventually, the only remaining Admins will be those outsourced from out of the country.

Pros and Cons
Pot lucks, great friendships forged, great work environment
The once happy environment has been replaced by a frantic pace and not as close to co-employees.

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Discussion about Paychex

Want to know more about Paychex?
Share your thoughts and ideas about Paychex with others in our community.
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What’s the stock symbol of Paychex?
avatar-of-creator
Isabella Holmes3 years ago
PAYX.
When was Paychex established?
avatar-of-creator
Liam Brown3 years ago
1971.
What industry does Paychex fall under?
avatar-of-creator
Liam Brown3 years ago
Falls under Insurance
What’s the gender distribution at Paychex?
avatar-of-creator
Isabella Holmes3 years ago
45.3% female, 54.7% male.
Where is the headquarters of Paychex?
avatar-of-creator
Benjamin Gardner3 years ago
It’s in Rochester, NY.
Has Paychex disclosed its yearly revenue numbers? If so, how much do they make?
avatar-of-creator
Liam Brown3 years ago
Yes! Paychex makes $2b to $5b per year.
Who is the CEO of Paychex?
avatar-of-creator
Liam Brown3 years ago
Martin Mucci.
How long do people usually work for Paychex?
avatar-of-creator
Sophie Hayes3 years ago
4-8 year(s).
what kind of companies did Paychex employees work for?
avatar-of-creator
Liam Brown3 years ago
Large companies before Paychex.
How often do employees get promoted at Paychex ?
avatar-of-creator
Benjamin Gardner3 years ago
advancement opportunities are high
Top future employers of Paychex employees?
avatar-of-creator
Isabella Holmes3 years ago
ADP, Ceridian, Heartland Payment Systems, Kronos Incorporated, Paycor, Paylocity, Self Employed, TriNet.
Who are the top previous employers of Paychex employees?
avatar-of-creator
Benjamin Gardner3 years ago
ADP, AT&T, Cintas, Enterprise, Ricoh USA, Inc., Verizon, Wegmans Food Markets, Xerox.
How old are Paychex’s employees in general?
avatar-of-creator
Sophie Hayes3 years ago
around 21-30, 31-40.
Where did most of Paychex employees go to school?
avatar-of-creator
Benjamin Gardner3 years ago
Monroe Community College, Rochester Institute of Technology, St. John Fisher College, State University of New York College at Brockport, University of Phoenix-Utah.
do they hire felons at Paychex?
avatar-of-creator
2 years ago
yes
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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
Are you and Paychex a perfect pairing? Let's explore your common touchpoints.