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2.9
104 ratings
2.8
Salary & Benefits
3.0
Professional growth
2.9
Work-Life balance
2.6
Recognition & Support
3.0
Culture & Values
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Headquartered in San Diego, Petco is a venerable pet specialty retailer employing more than 25,000 partners and operating more than 1,500 locations across the U.S., Mexico and Puerto Rico. They also operate 80 smaller format neighborhood shops, as well as prescription and digital pet health advice services through PetCoach and petco.com. The company is very involved in charity work: it has invested more than $200 million through its own independent nonprofit organization (the Petco Foundation) in promoting animal welfare. In addition to this they work closely with thousands of local animal welfare groups, organizing in-store adoption events and helping animals find homes.

Company - Private
$2B to $5B
Large
Multiple locations
Niche Retailers
1965
Brad Weston
What departments Petco employees work at?
DepartmentsRatio
other occupation29.4%
Animal Trainers & Caretakers23.7%
General and Operations Managers14.7%
Sales Managers & Supervisors10.6%
Administrative9.5%
Management - Other6.2%
Retail6%
See what companies are similar to Petco
Advertising
Large size
Niche Retailers
Large size

Team

Professional experience

How many years of experience do Petco employees have before joining?
Years of experience at Petco: Newcomers: 28%, Experiencers: 18%, Experts: 18%, Veterans: 36%. Petco employees have 8+ years experience on average before joining.
Where did Petco employees work before joining?
Where they've worked before Petco: Office Depot, PetSmart, Sears Holdings Corp.. Typical Petco employees have worked at Office Depot.
Office Depot
PetSmart
Sears Holdings Corp.
What industries did Petco employees work in previously?
Industry Background: The most typical industries of Petco: Niche Retailers, Food & Beverage Retailers, Veterinary Companies, Clothing Retailers, Limited-Service Restaurants. Petco employees most likely come from a Niche Retailers industry background.
Where did Petco employees work before joining?
Past employers' size at Petco: Small: 27%, Medium: 8%, Large: 65%. Most Petco employees have previously worked at large companies.

Educational background

What did employees at Petco study?
Where did employees at Petco study?
San Diego State University
The University of Texas at San Antonio

Employee data

How long do people stay in a role at Petco?
Time employed at Petco: <1: 10%, 1-3: 28%, 4-8: 40%, 9-13: 15%, 14-20: 5%, 20+: 2%. Most Petco employees stay with the company for 4-8 years which is the same as the industry average.
How does Petco rank for age & gender diversity?
Gender ratio at Petco: 48.8% Male and 51.2% Female. Age ratio at Petco: 16-20: 1%, 21-30: 54%, 31-40: 28%, 41-50: 10%, 51-60: 6%, 60+: 1%. Petco rates - 7.2% more female than the industry average. Most Petco employees are 21-30, which is below the industry median age range.

Career advancement

How does Petco rank for career advancement?
Career advancement at Petco: medium. Petco ranks medium for career advancement which is above the industry average.
What companies do Petco employees go on to work at?
Future employers of Petco: Lowe's, Pet Supplies Plus, PetSmart, Starbucks, Target. People who work at Petco most typically go on to work for the Lowe's.
Lowe's
Pet Supplies Plus
PetSmart
Starbucks
Target

Find your job at Petco

Petco Reviews and Ratings

Have some insight of Petco?
Get the scoop on what others who have experience with Petco think of working there or join the conversation by leaving a review.
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petstylist professional
Calumet City, IL - January 21, 2024
Building relationship and trust with petparents
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Have 11 years of experience as a dog groomer, you will learn a dog language and communication. You will start building clientele with new pet parents. Educating them with obedience, grooming exercise also what benefits good health in dog food.

Pros and Cons
Working as a team
We do not muzzle
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Aquatics Specialist
September 6, 2023
Supportive colleges
3.4
Ratings
5
Professional growth
1
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
3
Culture and Values
Was promised a full time position after I finished school. Waited and struggled with bills because I really did enjoy working with the animals and most of my coworkers. But after 9 months without benefits and still working with full time hours it just became to much. Great if you want a relaxing and fun part time job. But if benefits are needed would not recommend. Lots of responsibilities in the workplace needing to take care and promote care of many different kinds of animals.

Pros and Cons
friendly office, animal interactions, laid back attitudes, good parking
stressful, lots of hoops to jump through to get benefits,
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General Manager
June 14, 2023
Would recommend
4.0
Ratings
5
Professional growth
4
Salary & Benefits
4
Work-Life balance
3
Recognition & Support
4
Culture and Values
Great discounts, decent benefits, awesome place to work for pet owners and lovers. Making sales and delivering your KPI's feel good as the goals align with everyone involved in the transaction: the pet parent, the pet, the company and you. General management was rewarding in many aspects. I was given the space to grow as a professional but had to take the space to grow as an individual. I learned a lot of highly translatable skills and knowledge, but had to fight for what I felt was an appropriate wage for what I produced. I also felt that before i could even fight for it i had to overproduce for an extended period of time, and im a pretty forward person that is not afraid of productive conflict in the workplace. That being said, I did end my career with a respectful salary, and this company raised me as a professional, seeing me from associate to nearly district leader before I moved on. I feel greatful that I had the career and opportunities that Petco presented me.

Pros and Cons
A lot of opportunity to advace your career if you are ambitious and tenacious
Weak labor model. subsequently, sometimes unrealistic expectations
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Customer Sales Associate
Santa Fe, NM - February 20, 2023
Don't work there
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
I was told I would receive a raise after 90 days. I never received my raise. I was not allowed to use my sick/vacation.

Pros and Cons
Teaching kids about animals
They will not respect you
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Grooming training manager
November 17, 2022
I loved working with Dogs, the customers and training groomers!
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Due to health issues I am no longer able to groom. I worked at at least 14 grooming salons and increased sales and loved my job!

Pros and Cons
Great upper management, good communication between the general managers I worked with.
I had only good experiences working for PETCO!!
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Assistant General Manager
October 13, 2022
Work hell, no life
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
Alot of legal law are broken. Corporate does not care to listen to anything that is pushed upward. Alot of animals are "euthanized" instead of taken care of

Pros and Cons
High management
Everything
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General Manager
June 18, 2022
Declining ethics, poor upper management support
2.6
Ratings
3
Professional growth
4
Salary & Benefits
2
Work-Life balance
1
Recognition & Support
3
Culture and Values
As a general manager, there was little story from my district manager. Available labor hours were adjusted daily wish lead to employees but being able to plan their lives due to ever changing schedules. Our district manager did not teach out mentor, a person must learn on their own yet the visits from district were always negative.

Pros and Cons
Happy team, working with animals
Little upper management support, not enough time for proper care of the animals
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DC Trainer
Braselton, GA - June 4, 2022
Horrible job
2.2
Ratings
3
Professional growth
3
Salary & Benefits
1
Work-Life balance
2
Recognition & Support
2
Culture and Values
Terrible management with no work life balance and the GM is completely unqualified and useless in the role

Pros and Cons
Employees and some of management were very friendly and fun to work with, no shortage of work
GM, most of management, pay, and hours are 60+ mandatory per week
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Companion Animal Department Manager
February 22, 2022
Overworked and underpaid
1.4
Ratings
1
Professional growth
1
Salary & Benefits
3
Work-Life balance
1
Recognition & Support
1
Culture and Values
Corporate does not care about the little people running the stores. It is backbreaking, dirty work. They run so short-staffed that there is no possible way to get everything done in a day unless you skimp on the animal care which I was not comfortable with at all.

Pros and Cons
had a great manager when I started, met some great people, seeing dogs come in
dirty job, overworked, underpaid
avatar-of-creator
December 10, 2021
Overall culture and integrity
3.2
Ratings
3
Professional growth
3
Salary & Benefits
4
Work-Life balance
3
Recognition & Support
3
Culture and Values
Petco is a good company to shop as a pet parent even for other pet parents for the holidays as well as other seasons throughout the year.

Pros and Cons
Benefits and communication
Integrity
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MOD/Sales/Cashier
November 17, 2021
Fun & educational
2.8
Ratings
3
Professional growth
3
Salary & Benefits
3
Work-Life balance
2
Recognition & Support
3
Culture and Values
It was supposed to be apart time job that turned into full time job within a week. A manager walked out and they made me the MOD/Assistant Store Manager. I was also working full time at the Post office at the same time. I loved working there but I had found another full time job that had better benefits & pay.

Pros and Cons
I love animals & working with different people. I learned a lot about different animals
Not a very good wage - that’s why I was working 2 jobs.
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Guest Experience Specialist
Grand Island, NE - November 13, 2021
Fun but stressful
1.2
Ratings
1
Professional growth
1
Salary & Benefits
2
Work-Life balance
1
Recognition & Support
1
Culture and Values
It’s was very fun working with the animals and learning about all types of animals and how to care for every species offered but I mostly learned everything on my own time they offer short and uneducated videos to give you a small amount of information. Also most employees at this location were (past) and are (current) not very dedicated to the quality of life of the animals they sell or educating guests on how to properly care for the said animal they are selling they will also never deny any guest a animal/fish even if it’s known that the person is purchasing a animal/fish and putting it in a dangerous situation (betta fighters) (mixed species housing) (mixed aquatic life housing) (bird fighters) (small animal fighters) they also do not make sure that aquatic life purchasers have a tank fully acclimated before selling fish or aquatic turtles which in my eyes in animal abuse

Pros and Cons
Working with animals and learning how to care for them
The lack of empathy for the animals they sells well being
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Cashier
Longview, WA - August 22, 2021
Was a great place to work If you love animals
2.4
Ratings
1
Professional growth
3
Salary & Benefits
3
Work-Life balance
2
Recognition & Support
3
Culture and Values
Didn't work there very long manager had me climbing ladders and on my foot that I had broken in broken in a boot I rode around on a scooter and I was still climbing ladders cleaning fish tank. Then I was promised to become a manager of one of the sections in the store, Trained and trained but never got anywhere so after I had broke my foot and I was still climbing ladders but still doing training to become a supervisorI decided to leave

Pros and Cons
Being around animals and people who love them
Making an injured employee do things they shouldn't be
avatar-of-creator
District Manager
Baltimore, MD - April 25, 2021
Animal lovers
3.6
Ratings
3
Professional growth
4
Salary & Benefits
3
Work-Life balance
4
Recognition & Support
4
Culture and Values
Petco is good at training about live animals and caring for them. Good training programs in general. Grooming areas need some work and a stronger support team is needed to facilitate hiring/training for individual stores.

Pros and Cons
Great, dedicated people
Need better in store operations focus

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Discussion about Petco

Want to know more about Petco?
Share your thoughts and ideas about Petco with others in our community.
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What industry does Petco operate in?
avatar-of-creator
Benjamin Gardner3 years ago
Retail Trade.
When was Petco established?
avatar-of-creator
Liam Brown3 years ago
1965.
gender breakdown at Petco?
avatar-of-creator
Isabella Holmes3 years ago
gender ratio is 51.2% female, 48.8% male.
What’s the main location of Petco?
avatar-of-creator
Benjamin Gardner3 years ago
It’s San Diego, CA.
What is the annual revenue of Petco?
avatar-of-creator
Isabella Holmes3 years ago
$2b to $5b.
Who is the CEO of Petco?
avatar-of-creator
Liam Brown3 years ago
Brad Weston.
How long do people usually work for Petco?
avatar-of-creator
Isabella Holmes3 years ago
4-8 year(s).
what kind of companies did Petco employees work for?
avatar-of-creator
Liam Brown3 years ago
Large companies before Petco.
what are the chances of career advancement at Petco?
avatar-of-creator
Benjamin Gardner3 years ago
i think medium.
who are employees usually hired by after leaving Petco?
avatar-of-creator
Sophie Hayes3 years ago
Lowe's, PetSmart, Pet Supplies Plus, Self Employed, Starbucks, Target, The Home Depot, Walmart.
Who are the top previous employers of Petco employees?
avatar-of-creator
Benjamin Gardner3 years ago
Office Depot, PetSmart, Sears Holdings Corp., Staples, Starbucks, Target, The Home Depot, Walmart.
What’s the average age at Petco?
avatar-of-creator
Sophie Hayes3 years ago
21-30.
Where did most of Petco employees go to school?
avatar-of-creator
Liam Brown3 years ago
San Diego State University, The University of Texas at San Antonio, University of California-San Diego, University of Phoenix-Utah, University of San Diego.
Does Petco offer raises often?
avatar-of-creator
8 months ago
Annuals plus promotion based raises. If you are ambitious and flexible, frequent raises are acheivable with Petco.
Minimum age of hiring at Petco?
avatar-of-creator
8 months ago
18
they accept people without college degrees at Petco?
avatar-of-creator
8 months ago
Yes
How often do you get paid at Petco?
avatar-of-creator
8 months ago
Every other week
What’s the best part of working for Petco in your opinion?
avatar-of-creator
8 months ago
Selling is easy when everyone wins. The companies KPI's translate into sales that benefit the pet parent, the pets and the company.
What’s Petco’s business mission statement?
avatar-of-creator
Sophie Hayes3 years ago
"Providing the highest quality pet food and pet suppliesTraining our associates to understand your pet’s specific needs and to offer the right solutionDesigning services to make your life easier and your pet’s life healthierMaking our stores pet-friendly placesEncouraging sustainable products and practicesWorking tirelessly with the Petco Foundation to improve the lives of animals through adoption and advocacyFinding innovative ways to better meet the needs of pets and customers".
Do they drug test while hiring?
avatar-of-creator
6 months ago
No drug test
avatar-of-creator
6 months ago
Never!
I have applied at the nearby store! How much time they'll take to respond and hire?
avatar-of-creator
7 months ago
I applied online and it took a week!
avatar-of-creator
7 months ago
Depends on the position you applied for! Maximum a month
Need to know their vacation policy?
avatar-of-creator
7 months ago
2 weeks a year
avatar-of-creator
7 months ago
7 days
Can I work remotely at this place? It is too far away from my residence.
avatar-of-creator
8 months ago
You can ask any manager.
avatar-of-creator
8 months ago
You can use public transport. 🚏
What are the working hours at Petco?
avatar-of-creator
6 months ago
Usually 8 hours a day as part time. 30-40 hours a week ✅
avatar-of-creator
6 months ago
5 to 7 hours a day, 5 days
In my personal experience, I have never seen a better office in terms of work culture and professionalism. 💓
avatar-of-creator
6 months ago
I also think that.
avatar-of-creator
6 months ago
I've seen better places but this is one of the best ones.
What are the growth opportunities at Petco?
avatar-of-creator
7 months ago
It depends on your store! If you're competent enough you'll most likely advance good in small store
avatar-of-creator
7 months ago
They do raise your pay but didn't match advancement
If I graduate and then apply without experience, would they hire me?
avatar-of-creator
7 months ago
Are you studying business?
avatar-of-creator
7 months ago
Do some internships at least.
Do you get raise at Petco?
avatar-of-creator
6 months ago
On promotions and yearly
avatar-of-creator
6 months ago
After yearly assessment ✅
I also work overtime here to save myself some money for a world tour.
avatar-of-creator
7 months ago
Save some for the rainy days.
avatar-of-creator
7 months ago
Have you done this before?
I always put extra effort in my work that's why I have got so many promotions.
avatar-of-creator
7 months ago
So...that's your secret 👀
avatar-of-creator
7 months ago
I also do it but I don't get anything.
The managers here are amazing, I think they are told to be nice.
avatar-of-creator
6 months ago
Some people are born nice. 😊
avatar-of-creator
6 months ago
Such a positive place.
My wife works here and she always manages to spend most time with us.
avatar-of-creator
7 months ago
Hope it stays this way for you guys.
avatar-of-creator
7 months ago
That's so adorable bro.
I have become so smarter after joining here, I am always walking and eating healthy.
avatar-of-creator
7 months ago
Good fitness is everything. 🌟
What benefits do they offer at Petco?
avatar-of-creator
7 months ago
Good employee discount, never got any other benefit
avatar-of-creator
7 months ago
Health insurance, flexible schedules
The benefits makes it all worth it. ❤
avatar-of-creator
6 months ago
They should add more things.
avatar-of-creator
6 months ago
I will be getting them soon.
Quite decent pay, I like working here as a pet lover 😊 good working atmosphere
avatar-of-creator
7 months ago
I had friendly coworkers and everyone did their role and were willing to help out with one another. ✅
avatar-of-creator
7 months ago
Hardwork is rewarded here, trainings could be better 🥲
Good retail store, I had a great time working here and the management was supportive of my growth and overall helpful
avatar-of-creator
6 months ago
The management works fine with you!
avatar-of-creator
6 months ago
Little training on which management expects us to have all the knowledge about pet care and animals
I rarely get tired here, always enjoy my shifts.
avatar-of-creator
7 months ago
I often get tired.
avatar-of-creator
7 months ago
I also quite enjoy my shift here.
After coming here I managed to save a lot every month.
avatar-of-creator
6 months ago
It is better to save something every month. ☑
They really value our work and efforts.
avatar-of-creator
6 months ago
We should be more acknowledging to it.
avatar-of-creator
6 months ago
Clearly showing their love for us.
The best part of working here is that it is easy and it is over before you know it
avatar-of-creator
7 months ago
That's not the best part for me.
avatar-of-creator
7 months ago
Friends are the best for me. ✌
They work on the growth of employees and this thing impresses me a lot.
avatar-of-creator
6 months ago
It makes productivity go high 🔝
avatar-of-creator
6 months ago
It will increase production.
My cousin is so smart and he works in a similar firm but he makes 1k less every month than I do here.
avatar-of-creator
6 months ago
That's sad, where does he work?
avatar-of-creator
6 months ago
We are paid more than our competitive companies.
Good place to work especially if you're in school, provides good flexibility and work life balance 😊
avatar-of-creator
6 months ago
As a store manager I'd say the work life balance was tight but it's not like that always
avatar-of-creator
6 months ago
We work on some weekends too!
My idea is to spend some time at this company and gain experience.
avatar-of-creator
8 months ago
Have you told about this to interviewers? 👀
avatar-of-creator
8 months ago
Hope you learn in your stay.
What advice can you give to someone who is considering this as an option?
avatar-of-creator
6 months ago
Consider this office
avatar-of-creator
6 months ago
Move here, You won't regret. 😉
I am looking for a place that would teach me something, I don't need a good package.
avatar-of-creator
6 months ago
If you want both then join here.
avatar-of-creator
6 months ago
This place will make you learn a lot of new things.
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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
Are you and Petco a perfect pairing? Let's explore your common touchpoints.