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3.4
110 ratings
3.6
Salary & Benefits
3.0
Professional growth
3.6
Work-Life balance
3.4
Recognition & Support
3.7
Culture & Values
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PetSmart, Inc. is the largest specialty pet retailer of services and solutions in the US, based on Phoenix, AZ. The company employs 56,000+ associates, operates 1,650+ retail stores in the United States, Canada and Puerto Rico. In additional to providing 11,000+ products, they also offer services such as Grooming Salon, Pets Hotel, Pet training, or Day camp. Expert veterinarian care is available in several stores, where Banfield Pet Hospital® operates full-service pet hospitals.The portfolio of digital resources for pet parents includes PetSmart.com, Chewy.com, and OnlyNaturalPet.com, which offer comprehensive online information to pat parents. PetSmart, together with non-profits PetSmart Charities and PetSmart Charities of Canada, has partnered with nearly 4,000 animal welfare organizations and has brought adoptable pets into stores so they have the chance of finding owners. Through this adoption program PetSmart has so far facilitated more than 9 million adoptions. Having the motto Discover a career that loves you back, leadership team and employees are all subscribed to love pets and believe that pets make humans better. The company seeks to recruit staff in the following categories: home office, stores, distribution centres, salons, merchandising, marketing, IT, call center. Benefits, discounts and offerings, health programs and employee assistance programs are the main pillars of the employee package they offer for you when being hired. The company was founded in 1986.

Company - Private
$5B to $10B
Large
Multiple locations
Niche Retailers, Veterinary Companies
1986
J.K. Symancyk
What departments PetSmart employees work at?
DepartmentsRatio
other occupation30.9%
Animal Trainers & Caretakers30.3%
Sales Managers & Supervisors11.7%
General and Operations Managers9.1%
Cashiers7.9%
Administrative - Other5.7%
Management - Other4.4%
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Advertising
Large size
Niche Retailers
Large size
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Team

Professional experience

How many years of experience do PetSmart employees have before joining?
Years of experience at PetSmart: Newcomers: 35%, Experiencers: 16%, Experts: 17%, Veterans: 32%. PetSmart employees have less than 3 years experience on average before joining.
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Where did PetSmart employees work before joining?
Appliance & Electronics Companies
Large size
General Merchandise Retailers
Large size
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What industries did PetSmart employees work in previously?
Industry Background: The most typical industries of PetSmart: Niche Retailers, Food & Beverage Retailers, Clothing Retailers, Limited-Service Restaurants, Colleges / Universities. PetSmart employees most likely come from a Niche Retailers industry background.
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Where did PetSmart employees work before joining?
Past employers' size at PetSmart: Small: 25%, Medium: 8%, Large: 67%. Most PetSmart employees have previously worked at large companies.
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Educational background

What did employees at PetSmart study?
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Where did employees at PetSmart study?
Arizona State University-Tempe
Glendale Community College
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Employee data

How long do people stay in a role at PetSmart?
Time employed at PetSmart: <1: 7%, 1-3: 25%, 4-8: 45%, 9-13: 17%, 14-20: 5%, 20+: 1%. Most PetSmart employees stay with the company for 4-8 years which is the same as the industry average.
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How does PetSmart rank for age & gender diversity?
Gender ratio at PetSmart: 43.6% Male and 56.4% Female. Age ratio at PetSmart: 16-20: 1%, 21-30: 61%, 31-40: 23%, 41-50: 9%, 51-60: 5%, 60+: 1%. PetSmart rates - 12.4% more female than the industry average. Most PetSmart employees are 21-30, which is below the industry median age range.
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Career advancement

How does PetSmart rank for career advancement?
Career advancement at PetSmart: medium. PetSmart ranks medium for career advancement which is above the industry average.
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What companies do PetSmart employees go on to work at?
Future employers of PetSmart: Banfield, Lowe's, Petco, Starbucks, Target. People who work at PetSmart most typically go on to work for the Banfield.
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Banfield
Lowe's
Petco
Starbucks
Target