PetSmart
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3.6
96 ratings
3.6
Salary & Benefits
3.1
Professional growth
3.7
Work-Life balance
3.5
Recognition & Support
3.9
Culture & Values
Team
Professional experience
Professional Growth
How many years of experience do PetSmart employees have before joining?
Where they've worked
Where did PetSmart employees work before joining?

Appliance & Electronics Companies
Large size
General Merchandise Retailers
Large size
Niche Retailers
Large size
Niche Retailers
Large size
Truck
Large size
Professional Growth
What industries did PetSmart employees work in previously?
Professional Growth
Where did PetSmart employees work before joining?
Educational background
Educational background
What did employees at PetSmart study?
Top educational institutions
Where did employees at PetSmart study?
Arizona State University-Tempe
Glendale Community College
Northern Arizona University
University of Arizona
University of Phoenix-Utah
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Employee data
Professional Growth
How long do people stay in a role at PetSmart?
Culture & Values
How does PetSmart rank for age & gender diversity?
Professional Growth
What are the top roles at PetSmart?
Cashierlensa.com
Store Managerlensa.com
Pet Care Specialistlensa.com
Pet Care Associatelensa.com
Dog Groomerlensa.com
Career advancement
Professional Growth
How does PetSmart rank for career advancement?
Professional Growth
What companies do PetSmart employees go on to work at?
Banfieldlensa.com
Lowe'slensa.com
Petcolensa.com
Starbuckslensa.com
Targetlensa.com
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Summary
Company information
History
PetSmart, Inc. is the largest specialty pet retailer of services and solutions in the US, based on Phoenix, AZ. The company employs 56,000+ associates, operates 1,650+ retail stores in the United States, Canada and Puerto Rico. InSee more
Address
Multiple locations
Size
Large
Founded
1986
CEO
J.K. Symancyk
Type
Company - Private
Revenue
$5B to $10B
Industry
Niche Retailers, Veterinary Companies
Website
Departments
What departments PetSmart employees work at?
Departments | Ratio | |
---|---|---|
other occupation | 30.9% | |
Animal Trainers & Caretakers | 30.3% | |
Sales Managers & Supervisors | 11.7% | |
General and Operations Managers | 9.1% | |
Cashiers | 7.9% | |
Administrative - Other | 5.7% | |
Management - Other | 4.4% |
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We value your experience and are currently offering a $1500 sign-on bonus OR a $1000 sign-on bonus with a brand new tool kit! ABOUT OUR SALONS: Let your creativity shine as an experienced Pet Groomer! In our Grooming Salon, you’ll have the opportunity to...Read more
RETAIL SALES ASSOCIATE ABOUT OUR STORES: Working at PetSmart is not a job, its a community of those who work together for the love of pets. As a PetSmart Sales Associate, you arent just selling products, youre helping pet parents find the very best...Read more
ABOUT OUR STORES: Working at PetSmart is not a job, its a community of those who work together for the love of pets. As an Early Morning Stocker, you will ensure the store is set up for a successful day. By keeping the shelves stocked with the best...Read more
YOUR GROOMING CAREER: Start your career in grooming as a Groomer Trainee! As a Groomer Trainee in our Grooming Salon, you'll have the opportunity to build personal relationships with your clients each time they visit and truly become a part of their family...Read more
2ndShift is Monday - Thursday from 4pm- 2:30am. *some locations have slightly different hours, please ask the HR leader during your interview. DISTRIBUTION CENTER WAREHOUSE ASSOCIATE In our distribution centers, our goal is to get products to our pet...Read more
DISTRIBUTION CENTER MAINTENANCE MANAGER In our distribution centers, our goal is to get products to our pet parents as efficiently as possible. Our DC Maintenance Manager is focused on productivity, accuracy, reliability and safety and take great pride in...Read more
ABOUT OUR STORE: What better place to share your love for pets than in our stores? With so many opportunities under one roof, you'll be sure to find a career path that inspires you. As the Department Manager over associates, you'll ensure that the store...Read more
PET TRAINER ABOUT OUR STORES: Working at PetSmart is not a job, its a community of those who work together for the love of pets. If you have a passion for pets, a Pet Trainer at PetSmart might be a great fit for you. Youll lead the pack (well, class) in...Read more
RETAIL STORE MANAGER ABOUT OUR STORES: PetSmart is a retailer unlike any other; we dont just sell products, we provide solutions that foster happy and healthy homes for pets and pet parents. Our Store Managers lead the operations of our stores through that...Read more
ABOUT OUR STORE: What better place to share your love for pets than in our stores? With so many opportunities under one roof, you'll be sure to find a career path that inspires you. As part of the Department Manager team, you'll ensure that the store runs...Read more
PETS HOTEL ASSOCIATE ABOUT OUR HOTEL: Working at PetSmart is not a job, its a community of those who work together for the love of pets. As a Pets Hotel Associate, youll ensure that pets feel extra loved while they are playing with us and staying with us...Read more
ABOUT OUR STORE: What better place to share your love for pets than in our stores? With so many opportunities under one roof, you'll be sure to find a career path that inspires you. As the Department Manager for Merchandise and Inventory, youll ensure that...Read more
ABOUT OUR HOTEL: Working at PetSmart is not a job, its a community of those who work together for the love of pets. As an Overnight Pets Hotel Associate, youll ensure that our pets are well taken care of throughout theirentire overnight stay. ABOUT OUR...Read more
ABOUT OUR STORE: PetSmart is a retailer unlike any other; we don't just sell products, we provide solutions that foster happy and healthy homes for pets and pet parents. Our Assistant Store Manager lead the operations through that lens and oversee all...Read more
DISTRIBUTION CENTER OPERATIONS SUPERVISOR In our distribution centers, our goal is to get products to our pet parents as efficiently as possible. Our DC Operations Supervisors are focused on productivity, accuracy, reliability and safety and take great...Read more
DISTRIBUTION CENTER WAREHOUSE ASSOCIATE In our distribution centers, our goal is to get products to our pet parents as efficiently as possible. Our DC Warehouse Associates are focused on productivity, accuracy, reliability and safety and take great pride...Read more
DISTRIBUTION CENTER OPERATIONS MANAGERIn our distribution centers, our goal is to get products to our pet parents as efficiently as possible. Our DC Operations Managers are focused on productivity, accuracy, reliability and safety and take great pride in...Read more
About the TeamOur INTERNAL AUDIT team provides PetSmart a value-add service to improve the effectiveness and efficiency of management processes, internal controls, risk management, and governance processes. We also provide advice and counsel concerning new...Read more
About the TeamOur Finance team ensure we are accountable and on track to company strategies. Their responsibilities include forecasting, in-season management, and analysis across business units. From sales and margin to operations and expenses, our Finance...Read more
DISTRIBUTION CENTER WAREHOUSE ASSOCIATE WE PAY FOR EXPERIENCE! EARN BETWEEN $20.50- $23.97/ HOUR AND UP TO$1000 SIGN ON In our distribution centers, our goal is to get products to our pet parents as efficiently as possible. Our DC Warehouse Associates are...Read more
PETS HOTEL MANAGER ABOUT OUR PETS HOTEL: Pets are family members and we know it's not always easy for them to be away from their parents! That's why it's important that we provide a safe, fun and reliable home away from home for all the pets who stay in...Read more
**Merchandise Planning & Allocation - MP&A - Internship** CAROUSEL_PARAGRAPH * Phoenix, Arizona * Students * 3030 ** Share Job** ** Job Description** **About the Team** At PetSmart, we are committed to developing future business leaders. Join our...Read more
ABOUT OUR STORES: Working at PetSmart is not a job, its a community of those who work together for the love of pets. As a PetSmart Sales Associate, you arent just selling products, youre helping pet parents find the very best solutions for their pets. With...Read more
DISTRIBUTION CENTER REACH DRIVER WE PAY FOR EXPERIENCE! EARN $22.25 - $26.04 / HOUR, PLUS UP TO $1000 SIGN ON! In our distribution centers, our goal is to get products to our pet parents as efficiently as possible. Our DC Warehouse Associates are focused...Read more
ABOUT OUR STORE: What better place to share your love for pets than in our stores? With so many opportunities under one roof, you'll be sure to find a career path that inspires you. As the Department Manager for Merchandise and Inventory, youll ensure that...Read more
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Q&A about PetSmart
Want to know more about PetSmart?
Learn what others have to say about PetSmart or join the discussion by contributing a question or an answer.
q:What year was PetSmart founded?
Isabella Holmes
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1986.
q:What industry does PetSmart fall under?
Sophie Hayes
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Retail Trade.
q:What’s the main location of PetSmart?
Sophie Hayes
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It’s Phoenix, AZ.
q:gender breakdown at PetSmart?
Isabella Holmes
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gender ratio is 56.4% female, 43.6% male.
q:How much revenue does PetSmart generate?
Benjamin Gardner
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$5b to $10b.
q:What’s the name of PetSmart’s CEO?
Isabella Holmes
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J.K. Symancyk.
q:How long do people usually work for PetSmart?
Benjamin Gardner
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4-8 year(s).
q:what kind of companies did PetSmart employees work for?
Benjamin Gardner
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Large companies before PetSmart.
q:are my chances high for career advancement at PetSmart?
Liam Brown
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no, chances of career advancement are medium.
q:Top future employers of PetSmart employees?
1 person liked this • 1 comment
Liam Brown
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Banfield, Lowe's, Petco, Self Employed, Starbucks, Target, The Home Depot, Walmart.
q:Where did employees work before joining PetSmart?
Isabella Holmes
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Best Buy, Kohl's, Office Depot, Petco, Staples, Target, Toys "R" Us, Walmart.
q:How old are PetSmart’s employees in general?
Sophie Hayes
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21-30.
q:What kind of degree do you need to work at PetSmart?
1 person liked this • 2 comments
Sophie Hayes
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typically one of the followings No higher education, Bachelor of Science
q:Is it a requirement to dress according to a strict dress code at PetSmart?
1 person liked this
q:which days PetSmart pays their employees?
1 person liked this • 1 comment
Shri AnandanMay 18, 2022
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Bi-Weekly
q:should I call PetSmart about my background check?
1 person liked this
q:Does PetSmart offer raises often?
1 person liked this • 1 comment
Sandra ReeseSeptember 6, 2021
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Yes
q:were you promoted?
1 person liked this
q:Hello! I’d like to know what a job interview is like?
2 people liked this
q:would you recommend PetSmart as an employer?
1 person liked this
q:Minimum age of hiring at PetSmart?
1 person liked this • 2 comments
Shri AnandanMay 18, 2022
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30's
q:What was the size of the company you worked for before joining PetSmart?
1 person liked this
q:what benefits does PetSmart offer?
Alexis WashupMarch 31, 2023
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Anyone who is not a manager are part-time and receive no benefits
q:What is the mission of PetSmart?
1 person liked this • 1 comment
Benjamin Gardner
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"We love pets and we believe pets make us better people. PetSmart will be the trusted partner to pet parents and pets in every moment of their lives.".
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How Do I Match This Company?
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Reviews
3.6
96 ratings
3.6
Salary & Benefits
3.1
Professional growth
3.7
Work-Life balance
3.5
Recognition & Support
3.9
Culture & Values
Have some insight of PetSmart?
Get the scoop on what others who have experience with PetSmart think of working there or join the conversation by leaving a review.
Cashier
Chicago, IL - March 28, 2023
You are NOT promoted based on merit
1
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
I was the face of my store for 5 years. I trained many employees who came and went. I was the smile who calmed red-faced, angry customers and had them leave happy. I took a lot of abuse from customers and managers alike with a smile. I went above and beyond my job description because I'm a team player. I crushed sales quotas.
I never got promoted because I would request Christmas Eve off.
WOW.
Pros and Cons
Coworkers can be nice and family-like
Everything else
Cashier
Penitas, TX - October 10, 2022
Fun place
5
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I work in the dog hotel and I played with dogs but I love being a cashier and helping people. It nice to be up front I enjoyed being a cashier more than being in the dog hotel.
Pros and Cons
Very nice people to work with and very clean
Need to pay more
Machine Operator
Groveport, OH - June 24, 2022
Productive & Fast Paced
4.2
Ratings
4
Professional growth
5
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
4
Culture and Values
Great place to work if you enjoy physical work , safe & clean environment. Requires high attention to detail.
Pros and Cons
Diverse & inclusive
Advancement opportunities
Dog Groomer
Webster, NY - February 11, 2022
Fast-paced, fun and supportive work environment.
3.6
Ratings
3
Professional growth
4
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
3
Culture and Values
I absolutely loved being a dog groomer. After seven years of handling many large dogs, I began to feel the wear. If I were bionic, I would have continued this role for a very long time. The customers made the experience fun and I appreciated their trust in me with their fur-babies.
Pros and Cons
friendly staff, sales commission for grooming
Working weekends is expected. It's not a con but an opportunity to gain cliental.
Mode picker
Bethel, PA - February 3, 2022
Speed is all that count.s
3.2
Ratings
3
Professional growth
5
Salary & Benefits
4
Work-Life balance
2
Recognition & Support
2
Culture and Values
I know too many people that have left there or were let go not because they couldn't do the work but couldn't do it expected fast enough. They have to hire people of a certain age knowing that what is going to be expected is not obtainable. They also don't look at the strength of the people they hire or promote just how fast they work. I never missed a day for weather or anything but people who took off all the time but could work fast were promoted over me.
Pros and Cons
the pay is good
but you earn every penny you make
computer programmer
Phoenix, AZ - January 11, 2022
Best job I ever had
3.8
Ratings
4
Professional growth
5
Salary & Benefits
4
Work-Life balance
3
Recognition & Support
3
Culture and Values
I've been analyzing warehouse computer applications and have developed computer programs to have the warehouse associates easily scan products on their handheld devices.
Pros and Cons
medical and dental and paid leave benefits
lack of communication with management
Dog Trainer
November 25, 2021
Great job!
4
Ratings
3
Professional growth
4
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
5
Culture and Values
I loved this job but you have to be a great salesman to sell the puppy/dog classes. I was a bather when not training so i got to go back and forth. Customers in general were animal people and out really was fun. On your feet the whole time so it's not a job for someone who needs to sit. Pay is ok but not great. Not good for anyone supporting. Family though!
Pros and Cons
Lots of animals, great people
The main one for me was working weekends.
Pet Care Specialist
San Angelo, TX - July 25, 2021
It was so fun.
5
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I loved working at PetSmart. Everyone was so nice and would help each other during times of need like a family.
Pros and Cons
Friendly place to work
Pay could be better
cashier, dog trainer
Gilbert, AZ - May 22, 2021
you are on your own in your department, no help anybody
2.6
Ratings
1
Professional growth
3
Salary & Benefits
4
Work-Life balance
2
Recognition & Support
3
Culture and Values
I had a lady with a 40lb puppy pit bull and a lady with a 5lb chihuahua, the little guy wanted to say hi but I noticed the bigger dog, body going down, ears back and the dogs body stiffened. I told both lady's to pull back on the leashes because the bigger dog was going to attack, neither one did, so I pulled on the leash right when the bigger dog went for the smaller dog. Sooo the lady with the pit e-mailed my boss that I grabbed her dog's leash and she didn't like it. So I told the story to my boss and he didn't like what I did, so he wrote me up. Petsmart they say is all about the animals. well when you try to help ANY of the pet parents out answering their questions and they don't like the answer, they e-mail corp then to my boss who doesn't care if you helped them, the bosses get extra pay if they don't have any complaints for the month. So you get an e-mail complaint you get written up and doesn't matter if it wasn't your fault. 5 years of corp bullcrap!!!
Pros and Cons
you get to see the cutest animals come in
no one helps anyone
Order Filler
Phoenix, AZ - March 15, 2021
Great place to work
5
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I worked in Warehouse and pulled orders for stores. Packed stacked and rapped pallets. Operated electric pallet rider(jack)(double).. Product stacked 8ft high. Operated forklift.
Was a great job. 1st class company and management team.
The group(team) I work with made job even better.
Pros and Cons
Pay, Overtime, Benefits!!
I enjoyed the work. No cons for me.
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