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Practice Manager I Mercy Health Maumee Primary Care job

Mercy HealthToledo, OH
Mercy Health jobs

Company

Skills

Benefits

Company Description

Cincinnati-based Mercy Health (formerly Catholic Health Partners) is a faith-based healthcare provider with over 500 points of care, including 23 hospitals across Ohio and Kentucky, employing 34,000 staff members. Their core services feature primary care and family medicine, heart and vascular care, orthopedics, sports, medicine and spine care, cancer care and oncology. Mercy Health offers a wide variety of opportunities for physicians and advanced practitioners as well as for nurses. You can be contracted full-time or part-time and can enjoy the compensation package which includes components such as medical, dental and vision insurance, flexible spending or health reimbursement accounts, short-term and long-term disability insurance, life and accident insurance, paid time off and paid holidays, retirement savings plans, tuition reimbursement, and discounted fitness memberships.

Job Description

Thank you for considering a career at Mercy Health!

This is what we were meant to do - Together!

Practice Manager 1

JOB SUMMARY

The Practice Manager anticipates, plans, organizes and directs the operations of one or more physician practices to ensure the highest quality care and services are provided to patients. He/She is also responsible for achieving the annual operational and financial goals of the practice. In addition, this position has oversight of the practice lead and employees to ensure efficient operations and workflows for patients, providers, and employees through the application of standardized processes and best practices.

ESSENTIAL FUNCTIONS

Supervises and motivates people by promoting a team approach to problem solving, team development and goal setting within assigned areas. Performs management functions including interviewing, hiring, training, and evaluating staff. Counsels employees regarding employment, performance, promotion and termination in accordance with Human Resource policies. Ensures clinical staff practices within the scope of their respective licensing/certifying boards.

Serves as a role model to set the standards of behavior, professionalism, and outstanding customer services in all relationships with internal and external customers. Facilitates troubleshooting and follow up to ensure effective provider, staff, customer and peer relationships.

Adheres to the established controls of quality, compliance and risk standards for the day to day operations of the physician practice(s). This includes management of supply chain activities including the ordering of supplies and maintaining inventory, while adhering to departmental budgets, as well as processes all invoices and bills for the office.

Functions as a key liaison for all new provider integration activities for the practice(s). Assists in the transition process for onboarding new physicians and APPs.

Manages all revenue cycle processes, including work queues, copays, daily cash drawer, bank deposits, coding compliance, etc. Meets with Practice Administrator and MHP COO to review data trends and develop/adjust strategic priorities. Reviews applicable practice data and identifies variances. Analyze financial and billing reports to assist with decision-making and reporting. Participates in planning and budgeting preparation and analysis.

Coordinates support functions to ensure compliance with Joint Commission, where applicable, and other required regulatory agencies. Interfaces with hospital departments, as appropriate, to coordinate necessary infrastructure functions which will include, but not be limited to, IT, Medical Staff Office, Finance, etc.

Required Minimum Education:

2 year Associates degree

Preferred Education:

4 year Bachelors degree

Combination of post-secondary education and experience will be considered in lieu of degree.

MINIMUM QUALIFICATIONS

Two years' experience managing a physician practice OR two years' experience as a Practice Lead AND has completed an internal MH management development program OR an equivalent external program

Other Knowledge, Skills and Abilities Required:

Outstanding communication and interpersonal skills, demonstrated ability for conflict resolution, analyze and solve prolblems and execute on strategies in a fast-paced environment. Windows Micrrosoft Office and EMR

Other Knowledge, Skills and Abilities Preferred:

CarePath, Scheduling, Registration

Mercy Health is an equal opportunity employer.

We'll also reward your hard work with:

* Great health, dental and vision plans
* Prescription drug coverage
* Flexible spending accounts
* Life insurance w/AD&D
* An employer-matched 403(b) for those who qualify.
* Paid time off
* Tuition reimbursement
* And a lot more

Scheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

Department:

MH Maumee Primary Care

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, which is an Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.

Compensation & Benefits

EEO is the Law

Privacy Statement

FMLA Rights - English

La FMLA Espa?ol

TASKS

  • Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
  • Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
  • Direct or conduct recruitment, hiring, and training of personnel.
  • Develop and implement organizational policies and procedures for the facility or medical unit.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Life InsuranceVision InsuranceTuition Assistance
Flexible Spending Account (FSA)Vacation & Paid Time Off
Dental InsuranceHealth Insurance

Mercy Health

Type

Hospital

Size

Large

Revenue

$100M to $500M

Location

Grand Rapids, MI,

Industry

Healthcare

Founded

1859

CEO

Roger Spoelman

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