Premier Field Engineer - Cyber Security job

261
Premier Field Engineer - Cyber Security
jobs
328
jobs in
Washington, DC
22
jobs at
Microsoft Corporation
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Company

Description

Salary

Skills

Summary

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Company Description

Microsoft Corporation is an American multinational technology company with headquarters in Redmond, WA. It develops, manufactures, licenses, supports, and sells computer software, consumer electronics, personal computers, and related services. Its best known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface lineup of touchscreen personal computers. Microsoft offers career choices across a wealth of disciplines, with a presence in over 100 countries. The company has a growth mindset culture, believing in the importance of teamwork and diversity. Giving and philanthropy are also part of the company's identity. As an employee, Microsoft will reward you with world-class benefits designed to empower you and your family to live life well.

Job Description

Description

What do you think of when you hear Microsoft?

We believe in passion, inspiration, collaboration, innovation, and it is our employees who make this happen. At Microsoft we are changing the way the world works and plays while making a difference in the lives of millions by bringing best and the brightest minds together.
Are you interested in helping customers to achieve more? Are you passionate about technology? Do you like complex challenges?
If you love to be continuously learning something new, and it makes your day when customers and colleagues thank you for your help, this may be the career opportunity for you.
OVERVIEW:
Microsoft Services is proud to have the opportunity to serve our government and offer an opportunity for you to do the same. The security and preservation of our nation's interests are critical to the safety and prosperity of the United States. The Microsoft Services team has provided and continues to provide a vital role in supporting the successful and accelerated achievement of our customers' objectives through our products and services. Microsoft has seen a striking growth in the adoption of Microsoft solutions both in the commercial and government space.
Microsoft Services is looking for a Senior Premier Field Engineer (PFE) with extensive Microsoft Identity Management expertise.
Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of extraordinary people who deliver elite services with partners, earning customer confidence, trust, and dedication by improving the overall customer experience, serving as the customer advocates within Microsoft and driving customer-centric product improvement.
You will deliver
Timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer.
Utilize knowledge of the customer environment to resolve issues in a timely manner.
Handle blocking issues and cases to ensure the most effective resolution of all issues.
Develop and implement strategies for providing planned support resulting in fewer incidents, increased availability, or accelerated deployments.
Develop relationships with technical directors or lead architects for the supported technologies resulting in more participation in planning and improved satisfaction.
Partner with the Technical Account Manager and Delivery Service Executives to effectively lead critical situations including documented action plans and daily status updates for the customer and Microsoft management.
Develop a working relationship with Microsoft Consulting Services and Premier Field staff that results in enhanced cooperation and mutual support in achieving each other's goals.
Execute formal post-mortem process on closure of critical issues. Initiate and participate in triage meetings to share knowledge with other engineers and to efficiently resolve customer problems.
Participate in early assist for key products in order to maintain product knowledge and ensure delivery of high quality support to Alliance customers.
Assist with delivery of supportability reviews for your customers.
Write technical articles for the Knowledge Base and white papers.
Requirements:
At least 5 years of experience in technical support in an Enterprise environment
Practical, hands-on experience in investigating interactive computer network exploitation cases, especially in performing live response
Excellent understanding of Windows internals and where trace evidence can be found
Experience with IPSec, Networking, PKI, and Multifactor Authentication
Solid understanding of common exploitation tools, tactics and procedures.
Familiarity with determined adversaries and how malicious software persists on victim systems.
Security Identity Services
Solid understanding of Active Directory
Active Directory Federation Services / Lightweight Directory Access Protocol
Security Assertion Markup Language
Power Shell scripting and automation
A 4-year technical degree or equivalent work experience
You will need strong technical writing skills and the ability to effectively communicate with customer managers and executives on technical and mission issues. Strong organization, time management, project management and negotiation skills desired.
Security Requirement:
The successful candidate must have an active U. S. Government Top Secret
Clearance Verification:
This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
Travel Requirement:
Travel is an integral part of this position. You should be willing to travel as is demanded by the needs of our customers and our business. This position may require travel to customer sites up to 75% of the time. Overnight travel may also be required.
This job was posted on Mon Jan 01 2018 and expired on Mon Jan 08 2018.
Minimum $87663.36509266046
$120727.46309286986 average
Maximum $131495.04763899068

Tasks

  • Develop plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs.
  • Monitor current reports of computer viruses to determine when to update virus protection systems.
  • Encrypt data transmissions and erect firewalls to conceal confidential information as it is being transmitted and to keep out tainted digital transfers.
  • Perform risk assessments and execute tests of data processing system to ensure functioning of data processing activities and security measures.
  • Modify computer security files to incorporate new software, correct errors, or change individual access status.
  • Review violations of computer security procedures and discuss procedures with violators to ensure violations are not repeated.
  • Document computer security and emergency measures policies, procedures, and tests.
  • Confer with users to discuss issues such as computer data access needs, security violations, and programming changes.
  • Monitor use of data files and regulate access to safeguard information in computer files.
  • Coordinate implementation of computer system plan with establishment personnel and outside vendors.
  • Train users and promote security awareness to ensure system security and to improve server and network efficiency.
  • Maintain permanent fleet cryptologic and carry-on direct support systems required in special land, sea surface and subsurface operations.

Skills

  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Time Management - Managing one's own time and the time of others.

Knowledge

  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Microsoft Corporation

Description

Microsoft Corporation is an American multinational technology company with headquarters in Redmond, WA. It develops, manufactures, licenses, supports, and sells computer software, consumer electronics, personal computers, and related services. Its best known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface lineup of touchscreen personal computers. Microsoft offers career choices across a wealth of disciplines, with a presence in over 100 countries. The company has a growth mindset culture, believing in the importance of teamwork and diversity. Giving and philanthropy are also part of the company's identity. As an employee, Microsoft will reward you with world-class benefits designed to empower you and your family to live life well.
Type

Company - Public

Size

Large

Revenue

Over $10B

Location

901 K St Nw Floor 11Washington, DC, 20001and others

Industry

Computer/Internet

Founded

1975

Website

Visit Website

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