Premium / Suite Attendant|Part-time| Hohokam Stadium
Oak View Group - Mesa, AZ

Premium / Suite Attendant|Part-time| Hohokam Stadium

company building Oak View Group location Mesa, AZ
Part-Time
292
Suite Attendant
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104
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Mesa, AZ
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Oak View Group
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Job Description

Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:  

  • We treat each other fairly and with respect.
  • We act with integrity.
  • We have an entrepreneurial spirit.
  • We give back to our global community.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Overview

The Suite Attendant is responsible for serving guests in the Suites. The Suite Attendant must be personable and able to work in an ever- changing fast-paced environment.

The employee must maintain excellent attendance and be available to work events as scheduled per business need. This is a tipped position!

About the Venue

Hohokam Stadium is the Spring Training Home of the Oakland A's! ⚾

Responsibilities
  • Responsible for assisting setup of food service areas within specific suites and premium areas based upon pre-order
  • Ensures all assigned suites are set prior to event based upon communication received of orders
  • Responsible for organization and preparation of events in assigned locations
  • Responsible for assisting in closing out financials per event and ensuring correct billing takes place
  • Monitor and maintain food quality
  • Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
  • Monitor and enforce safe alcohol policies and procedures
  • Monitor and maintain inventory control and product requisition fulfilling
  • Have full knowledge of food and beverage menu items and accompaniments
  • Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
  • Responsible for observing guests to respond to any additional requests
  • Responsible for ensuring suites has all necessary serving ware
  • Maintains sanitation, health and safety standards in work areas.
  • Must show demonstrated ability to meet the company standard for excellent attendance.
  • Assures that the location equipment is operable and clean prior to start of event.
  • Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
  • All other duties as assigned by the managers and supervisors.
Qualifications
  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
  • Ability to speak, read and write in English.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
  • Ability to handle cash accurately and responsibly.
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.

Education, Qualifications and Experience:

  • At Least 1-2 years’ experience working in a food & beverage or customer service role

Physical Requirements:

0-24%

25-49%

50-74%

75-100%

Seeing:

X

Hearing:

X

Standing/Walking/Mobility:

X

Climbing/Stooping/Kneeling:

X

Lifting/Pulling/Pushing:

X

Fingering/Grasping/Feeling:

X

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

This job was posted on Sun Nov 19 2023 and expired on Mon Nov 20 2023.
Oak View Group jobs

Oak View Group

Promoters & Agencies
Summary
Oak View Group is a global advisor, construction, and finance business for the games and real entertainment businesses. It is located in Los Angeles and built-in 2015 by Tim Leiweke & his trading partner. Their extensive work and first-hand experience promote an atmosphere of belief, collaboration, and originality. They do not try to be the largest they strive to get the respect of the business and customers throughout the globe. They are the biggest sports and performance venue developer in the business. Oak View Group, LLC has experienced workers over all of its locations. They give comprehensive benefits to their employees.
Company - Private
Small
$10M to $25M
Mesa, AZ, 85201, and others
Promoters & Agencies
2015
Company Details
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Suite Attendant Interview Questions & Answers

How do you prioritize tasks in a fast-paced environment?

Answer

I prioritize tasks by assessing their urgency and importance, and then creating a schedule to ensure everything gets done efficiently.

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About the Suite Attendant role

Entertainment Attendants Suite Attendant

As Suite Attendants, we are responsible for providing excellent guest service, receiving and placing orders, and addressing guests' needs and demands. We coordinate with suite owners and provide excellent guest service. Cleaning and servicing suite rooms and providing a pleasant and comfortable experience to guests is one of our main responsibilities. We ensure that assigned suites are fully stocked, cleaned, and serviced to a high standard. Working as Suite Attendants, we resolve guest complaints and queries in a polite manner. We change bed linen and sweep and mop floors. We also vacuum carpets and dust and polish furniture.

Core tasks:

  • empty trash containers and ashtrays
  • clean public areas
  • return and restock cleaning carts
292 Suite Attendant jobs in Mesa, AZ
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