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Description

Salary

Benefits

Job Description

In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

The Suite Attendant is responsible for serving guests in the Suites. The Suite Attendant must be personable and able to work in an ever- changing fast-paced environment.The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly wage of $14.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

Responsibilities:

Responsible for assisting setup of food service areas within specific suites and club areas based upon pre-order
Ensures all assigned suites are set prior to event based upon communication received of orders
Responsible for organization and preparation of events in assigned locations
Responsible for assisting in closing out financials per event and ensuring correct billing takes place
Monitor and maintain food quality
Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
Monitor and enforce safe alcohol policies and procedures
Monitor and maintain inventory control and product requisition fulfilling
Have full knowledge of food and beverage menu items and accompaniments
Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages.
Responsible for observing guests to respond to any additional requests
Responsible for ensuring suites has all necessary serving ware
Maintains sanitation, health and safety standards in work areas.
Must show demonstrated ability to meet the company standard for excellent attendance.
Assures that the location equipment is operable and clean prior to start of event.
Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
All other duties as assigned by the managers and supervisors.

Qualifications:

Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
Ability to speak, read and write in English.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
Ability to handle cash accurately and responsibly.
Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.

Qualifications

Education, Qualifications and Experience:

At Least 1-2 years' experience working in a food & beverage or customer service role

This job was posted on Fri Nov 24 2023 and expired on Sat Nov 25 2023.

Find out how you match this company

AEG

Promoters & Agencies & Niche Amusement & Recreation Companies & Performing Arts Companies

3.7

5 ratings

3.8

Salary & Benefits

3.6

Professional growth

3.8

Work-Life balance

3.6

Recognition & Support

3.6

Culture and Values

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match this company

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Summary

AEG is the world's leading sports and entertainment company. The company's focus is delivering innovation that inspires athletes, teams, artists, and fans. AEG is entertaining through its concerts, bands, and live entertainment for more than 20 years. The company operates with powerful sports franchises, audio and video music brands, integrated entertainment districts, tickets management, and global sponsorship activation. It offers inventive experiences that give the world a reason to cheer and are bringing a difference in the communities. More than 160+ million guests are engaged by affiliated venues and live events where the concerts are organized in top-class affiliated arenas. For this purpose, they hire staff and employees that makes a difference in the entertainment world.

Subsidiary

Large

Bridgeview, IL, 60455, and others

Promoters & Agencies, Niche Amusement & Recreation Companies, Performing Arts Companies

Dan Beckerman

Company Details

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Suite Attendant Interview Questions & Answers

How do you prioritize tasks in a fast-paced environment?

Answer

I prioritize tasks by assessing their urgency and importance, and then creating a schedule to ensure everything gets done efficiently.

How do you handle difficult or demanding guests?

How do you ensure cleanliness and organization in the suites?

About the Suite Attendant role

Entertainment Attendants Suite Attendant

As Suite Attendants, we are responsible for providing excellent guest service, receiving and placing orders, and addressing guests' needs and demands. We coordinate with suite owners and provide excellent guest service. Cleaning and servicing suite rooms and providing a pleasant and comfortable experience to guests is one of our main responsibilities. We ensure that assigned suites are fully stocked, cleaned, and serviced to a high standard. Working as Suite Attendants, we resolve guest complaints and queries in a polite manner. We change bed linen and sweep and mop floors. We also vacuum carpets and dust and polish furniture.

Core tasks: