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Production Support job

SynechronCharlotte, NC
Synechron jobs

Company

Salary

Skills

Job Description

Synechron on behalf of our client, a leading financial corporation is seeking for Production Support . This role is in Charlotte, NC.

Synechron is one of the fastest-growing digital, business consulting & technology firms in the world. Specialized in financial services, the business focus on embracing the most cutting-edge innovations combined with expert knowledge and technical expertise has allowed Synechron to reach $500+ million in annual revenue, 8,000 employees and 18 offices worldwide. Synechron is agile enough to invest R&D into the latest technologies to help financial services firms stand at the cutting-edge of innovation; yet, also large enough to scale any global project. Learn more at:

Synechron draws on over 15 years of financial services IT consulting experience to provide expert systems integration expertise and technical development work in highly-complex areas within financial services. This includes: Enterprise Architecture & Strategy, Application Development & Maintenance, Quality Assurance, Infrastructure Management, Data & Analytics and Cloud Computing. Synechron is one of the world s leading systems integrators for specialist technology solutions including: Murex, Calypso, Pega, and others and also provides traditional offshoring capabilities with off-shore development centers located in Pune, Bangalore, Hyderabad, and Chennai as well as near-shoring capabilities for European banks with development centers in Serbia. Synechron s technology team works with traditional technologies and platforms like Java, C++, Python, and others as well as the most cutting-edge technologies from blockchain to artificial intelligence.

Responsibilities:

  • Work on Production issues and defects to provide timely diagnostics, recommendations and resolution.
  • Transition new institutional clients to the production support team as and when they are on boarded as new institutional adopting TIAA new institutional retirement applications
  • Work with critical development, test and software vendor(s) on issues that need diagnostics, configuration or data changes and/or code fix
  • Interface with other downstream application and business operations teams on issues and problems to manage business workflows.
  • Identify areas of improvement in processing files, implementing automation and monitoring and inspection of outputs and resulting data and client correspondence.
  • Support software Release testing and provide production support sign off for new versions
  • Help with supervising contingent workers and their daily tasks including onshore and offshore staff
  • Responsible for handling flat files, comparing and making changes to them.

Required Skills:

  • Should have experience of programming in Java/J2EE.
  • 2 or more years of experience working in application Production Support environment
  • Must have experience in Unix & with Splunk and/or similar logging and monitoring tools
  • Experience working in Banking and Financial domain is plus
- provided by Dice
Estimated annual salary
$57,657
average
Minimum
$31,597
Maximum
$106,844

TASKS

  • Read production schedules and work orders to determine processing sequences, furnace temperatures, and heat cycle requirements for objects to be heat-treated.
  • Record times that parts are removed from furnaces to document that objects have attained specified temperatures for specified times.
  • Adjust controls to maintain temperatures and heating times, using thermal instruments and charts, dials and gauges of furnaces, and color of stock in furnaces to make setting determinations.
  • Start conveyors and open furnace doors to load stock, or signal crane operators to uncover soaking pits and lower ingots into them.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Synechron

Type

Company - Private

Size

5001 to 10000 employees

Revenue

$100M to $500M

Location

New York, NY

Industry

Information Technology

Founded

2001

CEO

Faisal Husain

Job Filters

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