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Project Coordinator job

Armstrong World Industries jobs

Company

Salary

Skills

Job Description

Job: Customer ServicePrimary Location: Marshfield , MissouriRelocation Offered: NoEmployment Status: Full-TimeTravel: 5%ACGI, a subsidiary of AWI is currently seeking a Project Coordinator to join our Customer Service team in Marshfield, MO. The Project Coordinator will mainly be responsible for ensuring customer orders are fulfilled as requested in a timely and professional manner. Additionally, the Project Coordinator will develop strong relationships with internal and external customers and support Project Managers with specialty purchases and account tracking.Note: Up to 5% of travel will be required.Responsibilities of the Project Coordinator:* Review incoming orders for completeness and accuracy* Ensure that orders have corresponding quotations and accurate pricing* Utilize SAP system to enter orders timely and accurately* Provide excellent communication to customers related to their order status* Develop an understanding of customers' needs and takes actions to ensure that such needs are met* Create positive customer experience with internal and external customers during entire order life cycle* Identify and offer alternatives to resolve problems* Utilize project management software to maintain accurate project status* Ensures customer orders are fulfilled as requested or that alternatives are presented* Develops strong relationships with internal and external customersRequired Education and Qualifications of the Project Coordinator:* High school diploma/GED* 2+ years of experience in a combination of Administrative and Customer Service focused roles* Highly attentive to detail, with the ability to manage complex and highly visible projects* Strong computer skills with proficiency in Microsoft Office (Excel, Word, PowerPoint), Adobe Reader and Outlook* Strong math skillsPreferred Qualifications of the Project Coordinator:* SAP experience* Ability to prioritize your workload and perform multiple tasks at once is key* Strive to be proactive, take initiative, be accountable, and possess a strong propensity towards change and process improvement* Maintain an adjustable schedule to meet business needsAbout the Location (Marshfield, MO)Architectural Components Group, Inc. (ACGI), a subsidiary of Armstrong World Industries, Inc. (AWI), is one of twelve AWI plants in North America. Our Marshfield plant in south western Missouri is conveniently located within 3 hours to large cities such as Tulsa, Kansas City, and St. Louis as well as within 30 minutes to the smaller city of Springfield. However, it's rural attributes serve to also attract outdoorsmen and nature enthusiasts. Eight large lakes are within an hour's drive, two smaller lakes are within 30 minutes. All offer an array of outdoor opportunities including fishing, boating, skiing, and sailing. Hiking, biking, wildlife areas, streams, and other river opportunities are within a short drive including the Niangua and Compton Hollow Conservation Areas just outside of Marshfield's city limits.Equal Opportunity Employer: ACGI, Inc. is an Equal Opportunity Employer M/F/Disabled/VeteransNotice to Staffing Agencies, Placement Services, and Professional RecruitersArmstrong World Industries, Inc. has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact AWI employees directly in an attempt to present candidates.AWI will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to AWI, including unsolicited resumes sent to AWI via mail, email or in any form and/or method, including to AWI's resume database will be considered AWI property.AWI will not pay a fee to any Recruiter that does not have a signed AWI contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by AWI's Corporate Talent Acquisition Manager or his or her designee.
Estimated annual salary
$53,682
average
Minimum
$39,643
Maximum
$73,941

TASKS

  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Armstrong World Industries

Type

Company - Public

Size

Large

Revenue

$1B to 2B

Location

Multiple locations

Industry

Manufacturing - Other
Manufacturing - Appliance & Electric

Founded

1860

CEO

Victor Grizzle

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Sales Support AdministratorArmstrong World Industries, Inc.Lancaster, PA
Job: Primary location: Lancaster, Pennsylvania Relocation offered: No Employment status: Travel: 5% Location: Lancaster, PA. A great central location in South Central Pennsylvania, Lancaster is ideally situated for easy access to major metropolitan cities...Read more
Customer Service RepresentativeArmstrong World Industries, Inc.Lancaster, PA
Job: Primary location: Lancaster, Pennsylvania Relocation offered: No Employment status: Travel: 5% Pay grade: 4/5 Location: This role can be 100% virtual and must be located in a Mountain or Pacific time zone to support evening hours and some weekends...Read more
Supply Chain Planning Manager JobArmstrong World IndustriesLancaster, PA
?Primary location: Lancaster, Pennsylvania Relocation offered: Yes Employment status: Full-Time Travel: 10% Non-compete: No ?What does it mean to work at Armstrong? It means being immersed in a supportive culture that recognizes you as a key player i...Read more
Value Stream Specialist, Maintenance JobArmstrong World IndustriesMarietta, PA
Job: Primary Location: Marietta, Pennsylvania Relocation Offered: No Employment Status: Travel: No Do you want to work for a company that gives you opportunities to grow in a collaborative environment? How about working for a manufacturer with a rich...Read more
Research Technician JobArmstrong World IndustriesLancaster, PA
?Primary location: Lancaster, Pennsylvania Relocation offered: No Employment status: Full-Time Travel: 25% Non-compete: No ?What does it mean to work at Armstrong? It means being immersed in a supportive culture that recognizes you as a key player in...Read more

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Senior Electrical Project Engineer JobArmstrong World IndustriesLancaster, PA
Job: Engineering Primary Location: Lancaster, Pennsylvania Relocation Offered: Yes Employment Status: Full-Time Travel: 25% Do you want to work for a company that gives you opportunities to grow in aRead more
Project CoordinatorArmstrong World IndustriesMarshfield, MA
Job: Customer ServicePrimary Location: Marshfield , MissouriRelocation Offered: NoEmployment Status: Full-TimeTravel: 5%ACGI, a subsidiary of AWI is currently seeking a Project Coordinator to join ourRead more
SecurityArmstrong World IndustriesSalt Lake City, UT
Job: SalesPrimary Location: Salt Lake City , UtahRelocation Offered: YesEmployment Status: Full-TimeTravel: 50%Do you want to work for a company that gives you opportunities to grow in a collaborativeRead more
Axiom & Serpentina Sales Manager. AlpharettaArmstrong World IndustriesAtlanta, GA
. Under the leadership of the National Sales & Product Manager, Axiom/Serpentina, this position is responsible for achieving sales revenue targets for the Axiom & Serpentina product lines. The effortsRead more
Sales ManagerArmstrong World IndustriesBoston, MA
Armstrong Floor Products (AFP), a division of Armstrong World Industries, Inc. has a job opportunity for a Commercial Regional Sales Manager covering the North East United States and Eastern Canada.Read more
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