Job alerts from Qualfon
Never miss new job openings
No, I'm not interested
Qualfon is a private outsourcing/offshoring company, founded in 1995 and headquartered in Highland Park, Michigan. To communicate with the right person at the right time is the supreme job the company performs. The company aims to make the lives of people better by providing efficient services. The working culture promotes teamwork, excellence, dignity, spirituality and encouragement. The company provides a fun-loving environment with great benefits of medical, dental and vision care, employee discounts, employee referral program, incentive programs, 401k plan and much more. Other than that, it also offers excellent growth opportunities for the people to grow in their career.
Similar companies
See what companies are similar to Qualfon
You comment as
Team
Professional experience
Professional Growth
How many years of experience do Qualfon employees have before joining?
Years of experience at Qualfon: Newcomers: 25%, Experiencers: 14%, Experts: 22%, Veterans: 39%. Qualfon employees have 8+ years experience on average before joining.
You comment as
Professional Growth
Where did Qualfon employees work before joining?
Where they've worked before Qualfon: Center Partners, Colorado State University, Dialog Direct. Typical Qualfon employees have worked at Center Partners.
You comment as
Center Partners
Colorado State University
Dialog Direct
Professional Growth
What industries did Qualfon employees work in previously?
Industry Background: The most typical industries of Qualfon: Consulting Companies, Business Support Companies, Call Centers, Niche Support Services Companies, Computer Systems Design Companies. Qualfon employees most likely come from a Consulting Companies industry background.
You comment as
Professional Growth
Where did Qualfon employees work before joining?
Past employers' size at Qualfon: Small: 23%, Medium: 8%, Large: 69%. Most Qualfon employees have previously worked at large companies.
You comment as
Educational background
Educational background
What did employees at Qualfon study?
You comment as
Top educational institutions
Where did employees at Qualfon study?
You comment as
Employee data
Professional Growth
How long do people stay in a role at Qualfon?
Time employed at Qualfon: <1: 8%, 1-3: 34%, 4-8: 46%, 9-13: 8%, 14-20: 3%, 20+: 1%. Most Qualfon employees stay with the company for 4-8 years which is the same as the industry average.
You comment as
Culture & Values
How does Qualfon rank for age & gender diversity?
Gender ratio at Qualfon: 59.0% Male and 41.0% Female. Age ratio at Qualfon: 16-20: 1%, 21-30: 52%, 31-40: 27%, 41-50: 16%, 51-60: 4%, 60+: 0%. Qualfon rates - 4.0% more female than the industry average. Most Qualfon employees are 21-30, which is below the industry median age range.
You comment as
Professional Growth
What are the top roles at Qualfon?
Top roles of Qualfon: Customer Service Representative, Supervisor, Operations Manager, Travel Specialist, Recruiter. The top role at Qualfon is Customer Service Representative.
You comment as
Customer Service Representative
Supervisor
Operations Manager
Travel Specialist
Recruiter
Career advancement
Professional Growth
How does Qualfon rank for career advancement?
Career advancement at Qualfon: high. Qualfon ranks high for career advancement which is above the industry average.
You comment as
Professional Growth
What companies do Qualfon employees go on to work at?
Future employers of Qualfon: 2nd Watch, ADP, Comcast, Constant Contact, FedEx Ground. People who work at Qualfon most typically go on to work for the 2nd Watch.
You comment as
2nd Watch
ADP
Comcast
Constant Contact
FedEx Ground
Find your job at Qualfon
Stay tuned for future opportunities!
Qualfon don't have any open positions right now.
Be the first to know when Qualfon have more opportunities.
How do I match this company?
How Do I Match This Company?
Are you and Qualfon a perfect pairing? Let's explore your common touchpoints.
Discussion about Qualfon
Want to know more about Qualfon?
Share your thoughts and ideas about Qualfon with others in our community.
What year was Qualfon founded?
Isabella Holmes4 years ago
1995.
You comment as
What industry does Qualfon fall under?
Sophie Hayes4 years ago
Marketing/Advertising/PR, Human Resources, Consulting/(Non-Executive) Management, Customer Service.
You comment as
gender breakdown at Qualfon?
Isabella Holmes4 years ago
gender ratio is 41.0% female, 59.0% male.
You comment as
Where do I find Qualfon’s HQ?
Sophie Hayes4 years ago
The HQ is located in Monterrey, Nuevo León (Mexico).
You comment as
How much revenue does Qualfon generate?
Benjamin Gardner4 years ago
$100m to $500m.
You comment as
Who is the CEO of Qualfon?
Isabella Holmes4 years ago
Michael P. Marrow.
You comment as
What’s the average length of tenure at Qualfon?
Isabella Holmes4 years ago
Typically 4-8 year(s).
You comment as
what kind of companies did Qualfon employees work for?
Sophie Hayes4 years ago
Large companies before Qualfon.
You comment as
what are the chances of career advancement at Qualfon?
Isabella Holmes4 years ago
high.
You comment as
Top future employers of Qualfon employees?
Liam Brown4 years ago
2nd Watch, ADP, Comcast, Constant Contact, FedEx Ground, Rise Broadband, SPi CRM, VMware.
You comment as
Where did employees work before joining Qualfon?
Sophie Hayes4 years ago
Center Partners, Colorado State University, Dialog Direct, Qualfon/Culture.Service.Growth, SYKES, TTEC, Walmart, Xerox.
You comment as
How old are Qualfon’s employees in general?
Benjamin Gardner4 years ago
around 21-30.
You comment as
Where did most of Qualfon employees go to school?
Isabella Holmes4 years ago
Colorado State University-Fort Collins, DeVry University-Arizona, Front Range Community College, North Idaho College, University of Phoenix-Utah.
You comment as
What is the mission of Qualfon?
Liam Brown4 years ago
"Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients. In summary, our mission is “Be the Best BPO. Make People’s Lives Better.” This begins with our people. Our employee retention is twice the industry average because we care about our people—at work and beyond.".
You comment as
It's a call center/support job basically, trainings are good, quite laid back and not hard just repetetive
A year ago
I love the people I work with, team building is the best part of my job.
A year ago
They are very passionate about your skills in the work place, good learning opportunities. Pay is decent
You comment as
The work life balance is not as great as the company claims! 😏
A year ago
As a sales coach! I find the work life balance was okay
A year ago
Work/ life balance and mental health is highly valued.
You comment as
What is their interview process like?
A year ago
start with a basic computer skills test. Then they talk about the company, and the open positions
A year ago
A lot of role playing to see what your customer service skills are 😏
You comment as
I’ve heard theres competition when it comes to promotions
2 years ago
There’re some course that u go through imo like a six sigma course etc
2 years ago
when u dare to work here then no fear bcz u can now do it, yea!!😎
You comment as
What is your typical day like at Qual
A year ago
Busy, with minimal assistance, or support
A year ago
Work from home, a little boring
You comment as
I loved working with ppl being here and the most pleasing aspect is they r understandable when it comes to schedule really😁
A year ago
but they r very strict with the schedule imo…
A year ago
they need the work on time & it depends on u whether they gey pleased or not :))
You comment as
How often do u get a raise at Qualfon?
A year ago
Not often
A year ago
Agents are eligible every 6 months if they pass certain requirements
You comment as
Does Qualfon offer employees a 401k plan?
A year ago
They do but most folks don't work long enough
A year ago
It doesn't matter
You comment as
The pay is low and is very hard to advance. The people are great to work with! good environment and a lot of support!
A year ago
nice hours (I picked 7 to 3:30) the pay is okay, amazing people, and yes, food
A year ago
Nice entry level place, they accept most backgrounds. Great diversity
You comment as
What shifts are available usually?
2 years ago
We have a morning shift 5 am to 1:30 pm and 6 am to 2:30 pm
2 years ago
around the clock.
You comment as
if you show promise and are good, you get a little up the ladder in the job 😊
2 years ago
Most supervisors are helpful. Upper management does not communicate very well.
2 years ago
The training is easy and the trainers are great.
You comment as
I appreciate the management at Qualfon for guiding me right whenever I needed, fair employer 😊
2 years ago
The trainers, management, and my team is great 😊 There are always some rough patches but we sail it
You comment as
Every one has different experience with the management but the management was really accommodating and helpful to me in my career 👍
A year ago
You work independently with little to no direction from management 🙂
A year ago
The managers work to ensure field techs have the tools and equipment necessary to succeed
You comment as
Ex employee, Qualfon have contributed highly in developing my marketing and communication skills 🙂
A year ago
Qualfon provided me to grow as a professional and judge myself for better
A year ago
Amazing collaborative culture! Professional organisation, diverse fraternity
You comment as
What is their promotion process like?
A year ago
I moved up to a lead position and that's as far as I got
A year ago
It's slow!!
You comment as
What are the chances to move up 👆
A year ago
Obviously it is very sales driven but again if you're up for it you can move up
A year ago
I don't even expect much! I get my commission and pay, this is doing for me
You comment as
Can i’ve insights into interview questions being asked here?
A year ago
You will not feel out of place whatever they ask😍
A year ago
Ummmm… questions r like tell me something interesting about u :) what do u usually do in your free time? Tell me about your fav movie :D, and she also told me to sell her pen being as a seller
You comment as
What an exceptional sales potential ✅ new learnings, findings, analysis and critical thinking practices makes so capable enough to know what you can do with the business
A year ago
True! A place where like minded business professional can meet and produce greatness 💯
A year ago
As a student, it's a great organization to join. Great college experience
You comment as
I’ve heard this company offers free continuing education programs, college degree courses for free and other studies support
A year ago
it attracts me truly!
A year ago
This is my dream workplace bcz they comply with my requirement tbh…
You comment as
I work from home full time and have tons of flexibility, as long as I get all of my work done.
A year ago
it's definitely very fast paced, There were a lot of OT hours but they are pretty flexible and will try to work w/ you
A year ago
Pro: Being able to work from home, learning new things everyday
You comment as
It was a decent place to work. You might need to teach yourself their programs tho, not all trainers are good 😒
A year ago
Working remote, but still surrounded by good management and Co workers.
A year ago
Pay is reasonable, wish training was more indepth.
You comment as
The workload and flexibility within the company are excellent and difficult to beat 🙂 the benefits are great!
A year ago
It's a good company from what I have seen so far. My current manager is very understanding
A year ago
I worked at this place for over a year and it was good experience. I learned a lot about sales, medical industry and applied some of my knowledge at work 🙂
You comment as
They treat their employees and their customers good. Pay is great 🙂
A year ago
They do care about their employees and want everyone to succeed. 💯
A year ago
Super inclusive, easy job but repetitive, good hours, overall I recommend working here
You comment as
it's by far the best place I've ever worked. Great environment and great people 😊
A year ago
Yes quite manageable and management also try to make sure we’re having work and life balance
A year ago
Supportive of all employees. Very inclusive and accepting and sure Provides a great work life balance 🙂
You comment as
What are the age requirements?
A year ago
HS diploma or Senior High
A year ago
18+
You comment as
Glad to be part of Qualfom, made me develop my skills and helped my career
A year ago
Outstanding company for students pursuing sales & marketing as a profession!
A year ago
I was manager/team lead at one time and couldn't be more proud to see people grow
You comment as
Pretty stressful job for me, but the management is fantastic. Everyone is friendly, loved the coworkers
2 years ago
I make more than most people in my town working here and there’s all kinds of bonuses and incentives for selling
2 years ago
they are accepting of all people and have diverse management 🙂
You comment as
Very inviting, welcoming and inclusive fraternity for the business students and more specifically sales n marketing professionals! Learned many great skills here
2 years ago
Fun filled activities with huge learnings 👍
2 years ago
Professional growth, build amazing relationships, and overall it gave me a sense/importance of communication
You comment as
This company provides the tools needed to advance in education and career paths 💯
A year ago
Fun work environment, unlimited overtime, offers free education programs 👍
A year ago
They always had my back, I was not punctual and this place is very strict on it but understanding as well
You comment as
What is the vacation policy like at Qualfon?
A year ago
7 per year
A year ago
Received one paid holiday for Christmas
You comment as
Do they background check while hiring?
A year ago
Yes they do it
A year ago
Definitely, but nothing major
You comment as
Workers here enjoy the remote working availability a lot & i’m too the person who will work hard if its remote working for me huh
A year ago
But ppl here also love the perks offered that r many to count😎
A year ago
Btw, working here itself is the best part bcz one dreams to work here
You comment as
They include everyone and make sure we completely understand the information needed to succeed
A year ago
my supervisors are very attentive and supportive.
A year ago
Not too much upward mobility but opportunities are there if you put the work in
You comment as
Their employees enjoys great perks & benefits like career path program, medical, dental, vision, 401k, discounts, ref bonuses, incentives programs, wellness end others😍
A year ago
Could always be better imo but still decent benefits so far…
A year ago
Choice of health plans r awesome
You comment as
I feel valued, I have been able to move up. I have the flexibility to work from home
2 years ago
Need to be punctual so you don't go over allotted times. People were nice to work with. Different work schedules available
2 years ago
Can sometimes be overwhelming, fun place though, fair pay
You comment as
What benefits do they offer at Qualfon?
2 years ago
Life and health insurance, paid time off
2 years ago
Health care, vision and dental options ✅
You comment as
What is covered by the health insurance?
A year ago
Not much. Basic health and dental
A year ago
Everything from eye sight to additional health compensations
You comment as
What r the schedules to work here🤔
A year ago
Schedule is flexible dont worry 💪
A year ago
there’s no pressure but u work your shift of course!
You comment as
What are the opportunities to grow within at Qualfon
2 years ago
They provide good trainings and make sure you grow 🙂
2 years ago
They do support your career goals if you're here to stay and show it
You comment as
Never under stress! Good work life balance ✅ Good employer so far
A year ago
Like all jobs, it has some weaknesses. The work life balance could be better, like it used to be some time ago
A year ago
No micro management! The work life balance is okay
You comment as
What are the working hours?
2 years ago
It's variable but anywhere from 6 to 10 hrs
2 years ago
8am - 5pm or 730am - 4pm
You comment as
Workplace is productive and fun to work with. Good people aroun and usually a fun atmosphere
2 years ago
Overall it is a fantastic company to work for. Great leadership and an amazing management team.
2 years ago
The trainers are up to mark and they really help engage all WFH employees.
You comment as
Heard about the compromised work life balance? How's that
2 years ago
Qualfon is great for getting your foot in the door but you just be ready for hard-work and long hours
2 years ago
No doubt it's a great stepping stone if you're starting out but the struggle is real
You comment as
What r the jobs that they offer🙆
A year ago
Currently, u can have these: CSR, operations assistant, associate, bilingual quality specialist etc :)
A year ago
Different jobs r available in diff locations throughout America, Asia & other regions🥰
You comment as
Do they pay weekly or biweekly?
A year ago
every 2 weeks that will be fortnight
A year ago
Most of the staff is on bi weekly
You comment as
Training is paid or un paid?
A year ago
2 weeks training, paid 👍
You comment as
Do they still drug test?
A year ago
They used to
A year ago
They did but not aware of now
You comment as
Most of there jobs is simple, would suggest giving this company a try
2 years ago
The work itself was engaging and fun. Never a dull day, but mangers would attempt to overload
2 years ago
Management, supervisors and even the trainers are nothing but encouraging 🙂
You comment as
I like the support and growth opportunities here 🙂
A year ago
Lots of room for growth that requires a good grind! lol
A year ago
Lots of different departments and positions to try. It's a good place to develop and build your career
You comment as
The work seems easy. I don’t stress over customers. People are usually nice and helps u
A year ago
The job is easy for what it pays, at least in my department 🙂
A year ago
it is easy to progress into top sales/get awards.
You comment as
What exact benefits do Qualfon offers and how's the pay?
A year ago
The only thing I'm hooked up to is their health insurance 😏
A year ago
Good for newbies, free education program, and overall a great start to consider 🥲
You comment as
Enjoyed my time here and management was helpful for the most part of it 🙂
A year ago
Covid was hard here but management at qualfon helped.
A year ago
Management can get on you for not being a team player!
You comment as
Worked here as a call center manager and I was provided with all the tools to be succeeded 😊
A year ago
Great work environment but sales isn't for everyone 😉 tho learned immensely from this place
A year ago
Competitive pay and good commission program ✅
You comment as
They have amazing team work and advancement opportunities and I appreciate everyone I worked under.
2 years ago
I would recommend Qulfon to anyone who's willing to go that extra mile with helping and learning
A year ago
It’s not bad here it just depends on what account youre working and theyre are many
You comment as
O-I-C.. they offer remote working opportunities as well 🥰
A year ago
Aw it maybe hybird🙆
A year ago
But u should be resident of the countries where they operate bro :)
You comment as
What does this company do for it’s customers?
A year ago
they r guys behind customer engagement of many industry leading companies:)
A year ago
I think it’s a name not hidden from anyone
You comment as
Is there any dress code on site ?
A year ago
When I worked on-site it was business casual. But I was a remote worker for the past year and a half.
A year ago
Just clean casual
You comment as
I have been here over one year and this is a great place to work. Working remotely helps to balance life with school and kids 🙂
A year ago
They have a care counselor at your finger tips 24/7. Their is education programs and so much more. They want their workers to succeed 😊
A year ago
The pay isn't competitive enough with other call centers. What it lacks in benefits, it makes up for in leniency
You comment as
I spent a long amount of time here and learned many of the job skills that I need for other opportunities in my life
A year ago
Qualfon seems to want the best for their employees so they offer nice incentives and discounted schooling ✅
A year ago
Definitely recommend for someone just starting out! Overtime bonuses, free schooling
You comment as
What is their wfh policy?
2 years ago
You can wfh but it depends what is campaign
2 years ago
I work on site
You comment as
Job alerts from Qualfon
Never miss new job openings
No, I'm not interested
Disclaimer
LENSA generates certain information provided on this website by compiling and analyzing publicly available data and data from employees/former employees. All company names are the registered trademarks of their original owners. The use of any trade name or trademark does not imply any association with the third-party company. None of the information provided is endorsed in any way by any of the companies mentioned. We do not guarantee the accuracy, currency, or suitability of this information (including regarding demographics or salary estimate) and you are responsible for how you use it. ALL INFORMATION IS PROVIDED “AS IS” AND “WITH ALL FAULTS”. We are not responsible for nor endorse third party content on our website. If you notice any inaccurate information or information you think is proprietary you can email us at [email protected]. See our Terms and Conditions and Community Guidelines for more information.
Isabella Holmes
Career Advocate
Are you and Qualfon a perfect pairing? Let's explore your common touchpoints.
