Quality Manager job

American WoodmarkLincolnton, NC
American Woodmark jobs

Company

Salary

Skills

Benefits

Job Description

Job Description

 2153 - Quality Manager

Purpose:
Overall Coordination of the Quality functions to optimize the use of all resources in meeting and/or exceeding established plant goals and customer expectations in quality. Coordinates the standardization and best practices surrounding quality related activities for the facility / facilities. Represents the Plant Group on Quality related issues / teams, as determined by Plant and Division Managers.

Essential Functions:
1. Leader in the identification and implementation of continuous improvement initiatives
2. Coordinate and report the audit and inspection processes to identify current reality as it pertains to product quality.
3. Effectively communicate between assigned departments, providers, clients and vendors.
4. Provide feedback to providers related to meeting or exceeding defined expectations.
5. Assure compliance to all product and process specifications
6. Maintain quality policies and manuals. Ensures plant team is fully trained on content.
7. Communicate with clients and customers. Coordinate plant and customer visits
8. Ensure plant location is fully updated on quality issues affecting our customers. Identifying the root causes.
9. Plan and coordinate department's activities to support SQDC targets, and meet and/or exceed client / customers expectations.
10. Actively participate on assigned teams and/or projects.
11. Ensure assigned departments perform tasks as outlined in Job Instruction Breakdowns, Quality Specifications, and Standard Operating Practices.
12. Participate in identifying hiring needs; employee selection and training process
13. Provide communication on departmental expectations, motivates team members, and identifies opportunity for improvements.
14. Provide team leadership consistent with company vision, mission, CITE principles.
15. Ensure policies and procedures are followed and provide guidance and discipline.
16. Effectively utilize all resources to maximum potential performance to achieve SQDC goals.
17. Establish individual goals for team members in alignment with overall organization goals and perform periodic performance reviews to determine progress.
18. Support and represent company in a union-free environment.
19. Provide a safe and productive work environment, including housekeeping.
20. Role model CITE and Working in Teams principles
21. Perform other tasks as directed by direct supervisor.
22. Actively participate in the employee selection process for their functional area.
23. Actively participate on the Plant Level Team and provide input / recommendations.
24. Assist in the employee relations activities on a daily and monthly basis (via day to day employee concerns as well as monthly meetings and quarterly bonus presentation meetings).
25. Provide mentoring / resource support to employees
26. Responsible for Dept. budget management
27. Demonstrate the ability to care for the individual employee as well as the Team
28. Participate on Component Division Quality Team
29. Responsible for the Quality functions on all shifts and must be willing to spend time on production floor on all shifts interacting with employees

Supervision Responsibilities:
Manage hourly and salaried employees (less than 5 salary employees), in the assigned department and/or departments. Is responsible for the overall direction, coordination, and evaluation of direct reports. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employee; addressing complaints and resolving problems.

Position Scope:
* Component Machining, Assembly, Sanding Finishing
* Component Receiving, Shipping, Warehousing
* Responsible for serving the Quality function needs for a facility of less than 500 employees (salary and hourly combined).

Company Description
Our cabinetry is created to bring fashion, beauty and function to the heart of the home. Our people are committed to providing outstanding value and a superior customer experience. Our company is focused on long term, sustainable growth. We offer our employees the opportunity for professional growth while maintaining a work-life balance.
American Woodmark offers over 600 cabinet styles for the remodeling and new home construction markets under four major brands: American Woodmark®, Shenandoah Cabinetry®, Timberlake® Cabinetry, and Waypoint® Living Spaces. To please our demanding customers, we fashion our kitchen and bath cabinets in an appealing variety of designs, materials and finishes. Our KCMA-certified cabinets are sold through a nationwide network of homebuilders, independent dealers and distributors, as well as Lowe’s and The Home Depot. American Woodmark is headquartered in Winchester, Virginia with manufacturing locations and builder centers across America. Our long-term vision is focused on maintaining our culture of excellence, creating best-in-class products and value, and delivering outstanding service to our customers. We renew this commitment every day.
We celebrate our passionate and dedicated workforce. They are our inspiration and strength, and the reason for our success and leadership in the industry. With their help, we pledge to bring the best quality and value to our customers, the best workplace and opportunities to our people, the best products and customer service to home centers, builders and distributors and the best investment for our shareholders. We are excited and humbled by the challenge of leadership. Our people are determined to continue to set the standard for our industry, promote American quality, and enhance our homes and lives with American Woodmark products.
Estimated annual salary
$78,696
average
Minimum
$58,496
Maximum
$111,968

TASKS

  • Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.
  • Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations.
  • Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports to detect production problems.
  • Review operations and confer with technical or administrative staff to resolve production or processing problems.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Vacation & Paid Time Off

American Woodmark

Type

Company - Public

Size

Large

Revenue

$500M to $1B

Location

Lincolnton, NC, and others

Industry

Business Services (Unclassified)

Founded

1980

CEO

Cary Dunston

Job Filters

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