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Quality Supervisor job

CaterpillarIsland Lake, IL
Caterpillar jobs




Company Description

For more than 90 years, Caterpillar Inc. has been making sustainable progress possible and driving positive change on every continent. Customers turn to Caterpillar to help them develop infrastructure, energy and natural resource assets. With 2016 sales and revenues of $38.537 billion, Caterpillar is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. The company principally operates through its three product segments - Construction Industries, Resource Industries and Energy & Transportation - and also provides financing and related services through its Financial Products segment.

Job Description

**Quality Supervisor**


What matters most to you? Is it being a part of a strong team? Supporting your family? Solving global problems? You can do these and more at Caterpillar; where your work enables progress around the globe and you contribute to meaningful work\. Together, we can build what matters\.

The Global Power Solutions Division has an exciting opportunity for a Quality Supervisor in Island Lake, Illinois\. As a Quality Supervisor at Caterpillar, you will provide support for quality initiatives in facility operations, supplier quality, and materials technology\. Position will ensure conformity to global quality processes defined in the Caterpillar Quality Management System \(QMS\), day to day management of quality resources, and ensure resources are trained and competent\.

**Job Duties/Responsibilities may include, but are not limited to:**


* Accountable for conformity to global quality processes and reporting to management on QMS process execution


* Responsible for setting priorities, establishing review schedules for product and equipment quality control, and managing shop floor quality controllers\. Decisions made by this position have significant impact on the quality reputation of company products\.


* Interprets inspection policies and procedures and supervises the activities and measures performance of quality control personnel daily\.


* Responsible for overseeing the execution of Quality Gates, Measurement and monitoring equipment strategy and scheduling equipment control\.


* Organize checking, repair of measurement devices\.


* Conducts initial testing, selection, training and assessment of quality controllers\.


* Responsible for quality associated with a product line or value stream including auditing and certification


* Supervises or manages a work unit of hourly employees where planning, scheduling, training, monitoring, and reviewing work of subordinates is required, and is responsible for all personnel issues and performance evaluation of subordinates


* Impacts key quality goals including Customer Satisfaction, Continuous Improvement, Timeliness, Efficiency, Process Quality, Part Quality, Internal Quality Certification, Vendor Certification, ISO 9000 Certification, etc\.


**Basic Requirements:**


* Bachelor's degree in Engineering/Manufacturing with an excellent understanding of quality management practices or equivalent experience


* 3 years of experience with Quality in a manufacturing environment with a degree, 5 years of experience without


* 1 years of supervisory experience

**Top Candidates Will Also Have:**


* Good human relations skills are required to develop a cooperative work relationship with others inside and outside the department\.


* Intermediate level of expertise with the Microsoft Office suite \(Excel, Word, PowerPoint, etc\.\)

Relocation assistance is not available for this position\. Any relocation costs incurred would be the responsibility of the selected applicant

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U\.S\. which can be found through our employment website at www\.caterpillar\.com/careers \(http://www\.caterpillar\.com/careers\)\.

EEO/AA Employer\. All qualified individuals - including minorities, females, veterans and individuals with disabilities - are encouraged to apply\.

**Job** Manufacturing & Supply Chain

**Primary Location** United States\-Illinois\-Island Lake

EEO/AA Employer\. All qualified individuals - including minorities, females, veterans and individuals with disabilities - are encouraged to apply\.

**Req ID:** 190001S8
Estimated annual salary


  • Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.
  • Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations.
  • Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports to detect production problems.
  • Review operations and confer with technical or administrative staff to resolve production or processing problems.


  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.


  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.



Company - Public




Over $10B


Island Lake, IL, and others


Manufacturing - Machinery




Jim Umpleby

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