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Receptionist job

Company

Salary

Skills

Job Description

Position:

Receptionist

Department:

Administration

Friday Evening 3:00 pm to 8:00 pm

Sunday Evening 3:00 pm to 8:00 pm

Wednesday Evening 3:00 pm to 8:00 pm

Purpose

The primary purpose of this position is to greet and assist visitors, residents, callers and provide exemplary customer service at all times. As directed by your supervisor, perform administrative support functions efficiently and in accordance with established procedures.

Essential Job Functions Duties and Responsibilities
Administrative Functions
  1. Greet visitors, residents, and vendors in a courteous and professional manner. Identify visitors and direct to appropriate location. Process and record visitor information as defined by the community.
  2. Answer the telephone, determine nature of call, and direct caller to appropriate individual or department.
  3. Respond to requests from within the community; identify and locate appropriate personnel.
  4. Maintain resident information by name and room number, eligibility to receive calls, emergency phone members of oncall personnel, department extensions, key personnel, etc.
  5. Exercise discretion in releasing information so that confidentiality and privacy are maintained. Information must be stored in a safe and secure manner at all times.
  6. Identify security concerns and notify supervisor or proper authorities. Effectively communicate facility policies and procedures to visitors, staff and vendors.
  7. Assist with administrative duties which includes, typing, copying, filing, posting accounts, sorting mail, ordering supplies and repairs.
  8. Provide support for other business functions that may include marketing, information and tours.
  9. Maintain a work environment that is clean and presents a professional image.
  10. As appropriate, document and resolve concerns or relay to the appropriate staff.
  11. Ethically and responsibly conduct small monetary transactions for ticket sales, etc.
  12. Attend and participate in service training programs to meet state and federal requirements.
Required Knowledge, Skills and Abilities

Must possess the ability to make independent decisions, follow instructions, and accept constructive criticism. Must be able to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public. Must be able to work with ill, disabled, elderly, and emotionally upset people within the facility. Must be able to speak, write and understand English in a manner that is sufficient for effective communication with supervisors, employees, residents, and families.

Education and Experience

A high school diploma or GED.

Prefer one year experience in a clerical position or successfully completed a secretarial science program from an accredited school/college.



Job Posted by ApplicantPro
Estimated annual salary
$34,671
average
Minimum
$23,733
Maximum
$63,709

TASKS

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Schedule appointments and maintain and update appointment calendars.
  • Hear and resolve complaints from customers or the public.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

The Commons on Marice

Location

1380 Marice DrSaint Paul, MN, 55121

Industry

Retirement Communities and Homes

Job Filters

Maintenance Assistant-Sign On Bonus!The Commons on MariceSt Paul, MN
PurposeWe are offering a $1,000.00 sign on bonus for this position. The primary purpose of this position is to maintain the grounds, facility, equipment in a safe and efficient manner in accordance with current applicable federal, state, and local...Read more
LPNThe Commons on MariceEagan, MN
Mission To enrich the quality of life of our residents by creating a sustainable, nurturing and professional environment through caring, personalized service. Purpose The primary purpose of this position is to provide high quality, holistic nursing care in...Read more
CNAThe Commons on MariceEagan, MN
Sign On Bonus!! Day Shift: $500 Full time, $250 Part Time Evening Shift: $1000 Full Time, $500 Part Time Night Shift $1500 Full Time, $750 Part Time Mission To enrich the quality of life of our residents by creating a sustainable, nurturing and...Read more
LPN, Every Other WeekendThe Commons on MariceSt Paul, MN
MissionTo enrich the quality of life of our residents by creating a sustainable, nurturing and professional environment through caring, personalized service.PurposeThe primary purpose of this position is to provide high quality, holistic nursing care in...Read more
CNA/Resident AssistantThe Commons on MariceSt Paul, MN
Sign On Bonus!!Day Shift: $500 Full time, $250 Part TimeEvening Shift: $1000 Full Time, $500 Part TimeNight Shift $1500 Full Time, $750 Part TimeMissionTo enrich the quality of life of our residents by creating a sustainable, nurturing and professional...Read more

Closed Job Filters

LPNThe Commons on MariceSt. Paul, MN
Seeking part time LPN for every other weekend. Day and Evening shift available. Sign on Bonus Job Description Mission To enrich the quality of life of our residents by creating a sustainable,Read more
ReceptionistThe Commons on MariceEagan, MN
Position: Receptionist Department: Administration Friday Evening 3:00 pm to 8:00 pm Sunday Evening 3:00 pm to 8:00 pm Wednesday Evening 3:00 pm to 8:00 pm Purpose The primary purpose of this positionRead more
Cook, Part Time, PM, OFFERING SIGN ON BONUSThe Commons on MariceEagan, MN
Cook 1 Mission To enrich the quality of life of our residents by creating a sustainable, nurturing and professional environment through caring, personalized service. Purpose The primary purpose ofRead more
Life Enrichment / Activities DirectorThe Commons on MariceEagan, MN
Position: Life Enrichment Director Department: Life Enrichment Reports to: Executive Director FLSA: Non-Exempt Purpose The primary purpose of this position is to develop, implement, facilitate andRead more
Rock Steady Boxing Program DirectorThe Commons on MariceEagan, MN
Mission To enrich the quality of life of our residents by creating a sustainable, nurturing and professional environment through caring, personalized service. Purpose The primary purpose of thisRead more
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