Regional Account Manager job

company building NanoString location Denver, CO
4.4 excellent trustpilot rating

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Description

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Summary

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Company Description

NanoString is an international biotechnology firm that is involved in translational research and molecular diagnostics. The firm's nCounter Analysis System is used in life sciences research and has been cited in more than 2500 peer-reviewed publications. NanoString enables a broad range of basic research, translational medicine, and in vitro diagnostics applications. Krassen Dimitrov, Amber Ratcliffe, and Dwayne Dunaway founded NanoString in 2003, and its headquarter is located in Seattle, Washington, United States. The company provides competitive healthcare benefits and other learning opportunities to its employees.

Job Description

Who We Are:

NanoString Technologies ( NASDAQ: NSTG ) is a leading provider of life science tools for discovery and translational research. The company's nCounter® Analysis System is used in life sciences research and has been cited in more than 3,800 peer-reviewed publications. The nCounter Analysis System offers a cost-effective way to easily profile the expression of hundreds of genes, proteins, miRNAs, or copy number variations, simultaneously with high sensitivity and precision, facilitating a wide variety of basic research and translational medicine applications. The company's GeoMx® Digital Spatial Profiler enables highly-multiplexed spatial profiling of RNA and protein targets in a variety of sample types, including FFPE tissue sections. Built on pioneering principles in 2003, NanoString is blazing new trails and exploring new frontiers to adapt to the everchanging landscape and becoming smarter and more innovative in the process. We are dedicated to advancing scientific discovery and providing solutions that can have a meaningful impact in research and discovery.

Our purpose is to Map the Universe of Biology . We enable scientists to answer questions they have always wanted to ask to explore the boundaries of cellular structures and create an atlas of biological interactions that define life. We are relentless in our quest to Catalyze the Next Biological Revolution leading to Advancing the Human Condition . In addition to a pioneering spirit, we value: Grit. Authenticity. Ambition. Ingenuity. Customers. Join our team!

As the center of the NanoString Commercial Operating System territory. Clear strategic intentions convey the local team's purpose making it clear how everyone can contribute and make their mark to meet and exceed quota. The Regional Account Manager is responsible for identifying and establishing, a successful Regional Account Manager will provide strategic direction and tactical focus within the assigned relationships with new and established customer accounts for the sale of capital equipment and consumable utilization of existing instrument placements. The RAM will work closely with the Life Sciences commercial teams including Field Application Scientists, Consumable Sales Representatives, Regional Marketing and Technical Sales Specialists to ensure successful partnering to achieve territory revenue goals.

Requirements: MS or BS in Molecular Biology, Biochemistry or related field. A strong understanding and familiarity with gene expression technologies including qPCR, microarray analysis and Next Generation Sequencing. A minimum of 5 or more years of field experience with a proven track record of success. An ability to travel 25-50% of the time (territory dependent). Ability to create and deliver highly effective presentations. Highly self-motivated with a desire to participate in the growth and success of the commercial team. Effective organizational and administration skills including CRM and process documentation experience with a focus on accuracy and efficiency. Exceptional communication skills, both verbal and written. Excellent time management and project management skills. Ability to effectively participate in cross functional teams to launch new products or investigate customer issues

Essential Responsibilities:
  • Establish relationships with new accounts and secure sales with new customers that achieve assigned sales quotas including monthly and quarterly linearity targets.
  • Drive the entire capital equipment sales cycle from initial customer engagement to closed sales including pilot projects.
  • Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking and partnering with FAS and CSR.
  • Create a funnel of current and future opportunities in territory to increase consumable utilization of each installed platform
  • Qualify prospects against company criteria for ideal customers and sales stage gating.
  • Consult with prospect about business challenges and requirements, as well as the range of options and value proposition of each.
  • Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects.
  • Identify and present to key decision makers including senior executives and managers.
  • Work with technical support and marketing product specialists where required to address customer requirements.
  • Develop and maintain territory plans with the TSS, FAS and CSR, which outline how sales targets will be met on an ongoing basis.
  • Develop and maintain key account plans that identify opportunities for company to deliver value, strategic motivators, main stakeholders, buying processes and forecasted sales.
  • Highly effective CRM management including detailed notes on prospect and customer interactions and funnel management to enable forecasts on best case and most likely sales revenue for current and next quarter.
  • Cultivate strong relationships with third party and partner companies that may be required to deliver full solutions to customers (ie. cell sorting and quality antibodies).
  • Partner with Marketing to plan and execute lead generation campaigns.
  • Provide feedback to sales management on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation.
  • Provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings.
  • Identify sales support requirements and work with marketing to develop improved sales tools.
  • Be a positive representative of the company and its brand in the marketplace.
  • Conduct all sales activities with the highest degree of professionalism and integrity.
Preferred Qualifications:
  • Laboratory experience preferred
  • candidate to be located in Colorado

NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.

Accommodations

If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com

#LI-MS1

IND123

NanoString is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. NanoString does not accept unsolicited agency resumes and will not pay fees to any third-party agency or company that it does not have a signed agreement with.

COVID-19 VACCINATION REQUIREMENT: NanoString has a COVID-19 vaccination policy that applies to ALL U.S. employees (regardless of work location), onsite contractors and visitors except as prohibited by applicable law. As a condition of employment, newly hired employees are required to provide proof of full vaccination within 31 days of their hiring date or have applied for an exemption for which an accommodation can be made. Being fully vaccinated means that an individual is at least two weeks past their final (or only) dose of an authorized COVID-19 vaccine regimen. Exemptions will be considered for medical conditions/disabilities and sincerely held religious beliefs, observations, or practices. For any visitor coming onsite to one of NanoString's facilities, we must verify that the visitor is fully vaccinated against COVID-19 prior to site entry and visitors must don a face mask at all times when onsite in a NanoString facility.

Accommodations

If you require assistance or accommodation when applying for open positions please contact recruiting@nanostring.com .
4.4 excellent trustpilot rating
green circle info icon  This position is open. This job was posted on Fri May 13 2022 and expires on Sun Jun 12 2022.
Minimum $54,217
$68,341 average
Maximum $84,857

Tasks

  • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
  • Recommend products to customers, based on customers' needs and interests.
  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
  • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
  • Provide customers with product samples and catalogs.
  • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  • Prepare drawings, estimates, and bids that meet specific customer needs.
  • Monitor market conditions, product innovations, and competitors' products, prices, and sales.
  • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
  • Obtain credit information about prospective customers.
  • Train customers' employees to operate and maintain new equipment.
  • Prepare sales contracts and order forms.
  • Negotiate details of contracts and payments.
  • Forward orders to manufacturers.
  • Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.
  • Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
  • Check stock levels and reorder merchandise as necessary.
  • Arrange and direct delivery and installation of products and equipment.
  • Buy products from manufacturers or brokerage firms and distribute them to wholesale and retail clients.

Skills

  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Coordination - Adjusting actions in relation to others' actions.
  • Persuasion - Persuading others to change their minds or behavior.
  • Negotiation - Bringing others together and trying to reconcile differences.
  • Service Orientation - Actively looking for ways to help people.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Knowledge

  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

NanoString

Description

NanoString is an international biotechnology firm that is involved in translational research and molecular diagnostics. The firm's nCounter Analysis System is used in life sciences research and has been cited in more than 2500 peer-reviewed publications. NanoString enables a broad range of basic research, translational medicine, and in vitro diagnostics applications. Krassen Dimitrov, Amber Ratcliffe, and Dwayne Dunaway founded NanoString in 2003, and its headquarter is located in Seattle, Washington, United States. The company provides competitive healthcare benefits and other learning opportunities to its employees.
Type

Company - Public

Size

Medium

Revenue

$25M to $50M

Location

Multiple locations

Industry

Scientific Research & Development

Founded

2003

CEO

Brad Gray

Website

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