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Regional Resourcing Director job

APCO WorldwideParcel Return Service, DC
APCO Worldwide jobs




Company Description

Headquartered in Washington DC, APCO Worldwide is an advisory and advocacy communications consultancy assisting the leading private as well as public sector organizations navigating the challenges of the present day. Also, the company helps organizations navigate present-day challenges, act with agility, anticipate social risks, and builds reputations of the organizations, solutions and relationships to succeed. APCO is an independent and also a majority-women owned business. Most vitally, the company is a trusted partner of the clients helping them anticipate, execute, plan and secure their futures through its in-depth expertise, creative strategies, and more. In a mercurial global context and a time of transformational change, the company strives to add value to enterprises and benefit society. Jobs, as well as internship opportunities in the categories of finance, communications, and more, can be found on the company’s official website’s career page.

Job Description

APCO Worldwide is seeking a Resourcing to establish a Region-wide resourcing function and recruit a team to deliver best-in-class resourcing. The Resourcing will partner with the Regional President, MDs and Practice Leads, client and new business opportunity leaders to provide full operational and strategic resourcing support, as required by the business, for multiple markets.
This role is designed to add business value to the company by maximizing the efficiency and effectiveness of the process of deploying staff, yielding stronger utilization and realization, ensuring client needs are met, and driving retention by ensuring staff are meeting their professional development goals.? The role will work closely with the Regional President, Finance and Talent team to ensure open lines of communication on staff strength, areas of improvement and partner on developing recommendations for adjusting capacity to ensure the business is hitting its utilization and realization goals.?
This role reports to the Global Operating Officer, with a dotted line to the Regional President.
Primary Responsibilities:
Strategic oversight of the deployment of all staff in the region with a wide variety of skill sets and capabilities
Design and build a resourcing function that will add strategic value to the organization, managing the team to optimize headcount, increase utilization and positively impact employee engagement
Provide strategic focus on deployment and workforce utilization
Allocate teams with the right balance of skills and experience (factoring in individual strengths, development points, team needs, personalities and client profitability)
Drive an efficient staffing process, leading to balanced and optimized teams, and a feeling of equity in effort and opportunity among the staff
Be accountable to Regional President and Operating Officer for all deployment and planning in your region, including the resourcing of new business pitches and proposals
Anticipate the issues and concerns of stakeholders and providing strategic advice and support
Provide long-term and sustainable solutions to the business, whilst also balancing short-term business priorities
Be proactive in relation to global supply and demand challenges and opportunities of deployment, working closely with resourcing peers
Proactive communication with Regional President, MDs, Practice Leads and Finance on staffing optimization and innovative ways to source roles, as well as highlighting any resourcing issues or risks to the business
Develop positive working relationships and drive collaboration across the firm
Develop a deep understanding of individual development goals of staff they are supporting and deploy those staff members in ways that help them reach those goals
Promote the use of key resourcing systems to enable effective and efficient resourcing
Drive cultural change in the organization by embedding resource management into daily operational processes and strategic planning, in line with business goals
Train, coach and support the resourcing team
Key Performance Indicators:
Balanced utilization totals for staff, which in aggregate meet financial targets
Positive impact on realization rates for billable time
Responsive and efficient staff deployment, yielding high rates of satisfaction among client and new business leaders
Positive feedback from staff under management and reduced levels of voluntary departures
Degree in a related field desired
Excellent teamwork and relationship building skills
Strategic, forward planning approach, commercially astute
Strong analytical skills
Agile thinking and innovative problem solving
Understands and empathizes with client demands
Comfortable dealing with ambiguity
Proactive, highly motivated and results focused
Previous experience in similar role in a consulting/service firm desired
Promote resource management as an integral partner, driving the success of the business
Some travel will be required

Estimated annual salary


  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Direct administrative activities directly related to making products or providing services.
  • Prepare staff work schedules and assign specific duties.


  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.


  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

APCO Worldwide


Company - Private




$100M to $500M


Multiple locations




Brad Staples

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