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Regional vice president of operations job

EmeritusFarmington Hills, MI
Emeritus jobs

Company

Salary

Skills

Benefits

Job Description

About Meritus Meritus Communities is one of the nation’s largest and quickest growing owner/operator of Manufactured Housing Communities (MHCs). We were founded by industry experts in 2013 dedicated to providing quality and affordable housing to tenants. Since 2013 we have purchased 14,000 sites across the US. About the position Responsible for the Operations of multiple manufactured home communities. Major areas of responsibilities include creating and managing the annual operating and capital improvements budgets, personnel management, resident relations, community enhancement, and other related property management duties. Responsibilities Personnel Management Determine staffing levels for each community in conjunction with budget. Recruit and select qualified community management for assigned properties. Approve hiring and termination of all community level staff in conjunction with HR. Conduct annual performance review evaluations and recommend compensation adjustments for community management staff; coach and accurately appraise performance. Recommend and coordinate education and training of community management staff to enhance skill development. Ensure compliance with federal, state, and local agencies that regulate fair housing laws and community operations. Asset Maintenance/Physical Property Management Approve budgeted expenditures up to $10,000. Ensure that each community is consistently maintained to Meritus Communities standards at all times. Conduct monthly on-site inspections of assets in assigned portfolio. Review recommended equipment needs in conjunction with community management and sales. Ensure implementation of annual capital improvement program. Monitor safety, loss, and risk management at each community as it relates to property, vehicles and equipment. Approve the selection of all contractual services for assigned properties. Available for after hour emergencies and other activities as necessary. Budget Responsibilities Submit annual operating and sales budgets and accept total budget responsibility for each community. Control income and expense categories of portfolio. Develop annual occupancy, lease-up and sales projections; and implement programs to achieve them. Review monthly P&L statements, prepare a written report for investors, and include a corrective action plan where needed. Maintain accurate rent rolls in conjunction with Community Managers. Ensure timely collection of rent at each community in conjunction with Community Manager. Review monthly property accounting reports, as required. Prepare Pro-Forma Budgets as requested for newly acquired manufactured housing communities. Recommend changes to operating controls, as needed. Resident Relations Meet with residents, homeowner’s associations or boards as required and maintain effective communication. Work with Community Manager to develop effective resident relation activities at each community. Handle and resolve complaints. This includes asking questions to determine the validity of a complaint and offering possible solutions consistent with guidelines established by Meritus Communities. Ensure customers/residents receive a high level of service consistent with Meritus Communities Customer Service philosophy. Qualifications Bachelor’s Degree Demonstrated track record of success Five years of property management experience including two years’ supervisory experience preferred Proficiency with all Microsoft Office applications including Word, Excel, and PowerPoint Strong oral and verbal communication skills Ability to analyze qualitative and quantitative information to drive informed strategic output Personal characteristics Team oriented with an exceptionally strong work ethic and outstanding interpersonal skills Demonstrated analytical and organizational skills, problem solving abilities, and attention to detail Poised and polished professional with excellent oral and written communication skills Strong judgement and decision-making skills Compensation Competitive salary, bonus, and excellent benefits package including Medical, Dental, Vision, Life, Disability, FSA and 401(K) EOE
Estimated annual salary
$127,944
average
Minimum
$111,393
Maximum
$142,058

TASKS

  • Maintain accurate, detailed reports and records.
  • Administer medications to patients and monitor patients for reactions or side effects.
  • Record patients' medical information and vital signs.
  • Monitor, record, and report symptoms or changes in patients' conditions.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • MathematicsKnowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • BiologyKnowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Health InsuranceDental Insurance
Life Insurance401K Plan
Disability InsuranceFlexible Spending Account (FSA)

Emeritus

Type

Company - Public

Size

Large

Location

3131 Elliott Ave. Ste. 500Seattle, WA, 98121

Industry

Healthcare

Founded

1993

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