Relief Operative job

company building Kerry location Baltimore, MD






Job openings

Job Description

Requisition ID 26997

Position Type (US)Full Time


Posting Type DNI

Kerry Global Business Services (GBS) is an integral enabler of Kerry’s vision to be our Customer’s most valued partner, creating a world of sustainable nutrition.

There are five key elements of our success:

• We are a key enabler for Kerry’s vision – we enable the business, by making it easier for everyone to deliver, to allow a focus on commercial excellence.

• We focus on continuous excellence – we apply continuous excellence to everything we do, eliminating waste and optimising our services across functions.

• We purposefully manage and develop talent – we attract and nurture talent to deliver innovative, digital business solutions and services.

• We are anchored in our operating model – through our scalable platform, we support Kerry’s strategic growth objectives.

• We win together as true partners – we unlock value by providing best in class solutions and services across all of Kerry.

About Kerry

A career with Kerry Taste & Nutrition offers you an opportunity to shape how people across the globe view food and beverage while providing you opportunities to explore and grow as your interests do. With our commitment to a sustainable future, a career with Kerry is something you can feel good about.

About the role

POSITION SUMMARY: Ensures efficient and continual plant vinegar production. Continually monitors production efficiency by taking and testing production samples, making nutrient batches and taking physical inventories. Works alone in the plant during assigned shift and is continually checking production status while ensuring other sections of the plant are running smoothly.

Key responsibilities

ESSENTIAL FUNCTIONS Monitors the levels of approximately 48 tanks. Knows the vinegar flow in and out of the tanks. Monitors the production by taking and checking physical samples on the autotitrator, Alkomat and other test devices and makes adjustments to ensure production remains efficient. Monitors two Koch filtrations units, reversing the flow as schedules once per shift Monitors nutrient levels in the feed tanks. Mixes batches as needed to maintain adequate supply Monitors several pumping operations simultaneously, aware of all pumping destinations and stops operations as necessary. Monitors and checks the progress of the R/O units as well as the foam tanks and performs any actions necessary to maintain production. Loads, unloads tanks trailers as required Fills out all paper work for tank trailers as necessary, i.e. Bills of Lading, Certificates of Analysis

Qualifications and skills

POSITION QUALIFICATIONS Competency Statements(s) Ability to work alone Ability to make timely decisions based on work production needs. Ability to monitor 48 tanks to ensure production of vinegar. Ability to give complete attention to detailed work. Education High School Diploma or equivalent Experience Two to three years in the food and or beverage industry preferred SKILLS & ABILITIES Computer Skills Beginning Excel ability to adapt to customized company computer programs

green circle info icon  This position is open. This job was posted on Sat Sep 10 2022 and expires on Mon Oct 10 2022.


  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
  • Suggest and check alternate spellings, locations, or listing formats to customers lacking details or complete information.
  • Offer special assistance to persons such as those who are unable to dial or who are in emergency situations.
  • Observe signal lights on switchboards, and dial or press buttons to make connections.
  • Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
  • Provide assistance for customers with special billing requests.
  • Calculate and quote charges for services such as long-distance connections.
  • Monitor automated systems for placing collect calls and intervene for a callers needing assistance.
  • Perform clerical duties such as typing, proofreading, and sorting mail.
  • Consult charts to determine charges for pay-telephone calls, requesting coin deposits for calls as necessary.
  • Interrupt busy lines if an emergency warrants.
  • Provide relay service for hearing-impaired users.
  • Promote company products, services, and savings plans when appropriate.
  • Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls.
  • Update directory information.
  • Keep records of calls placed and received, and of related toll charges.


  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Service Orientation - Actively looking for ways to help people.


  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
  • Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.



Based in Tralee, Kerry, Ireland, Kerry was founded in 1972 by Denis Brosnan. The company is dealers in food and beverage products. Kerry is globally known and respected for its consistent ability to provide outstanding food and beverages. The company operates comprehensively and is divided into several business parts; taste business section, food service business, beverage business, Pharma, and Biotechnology business and function service business, to mention a few. Kerry supplies over 15,000 foods, flavor products, and food ingredients to customers across 150 countries.

The major mission of the company is to become the world's best provider of food, food ingredients, beverages, and food pharmaceutical services. The company has up to 26,000 employees worldwide. The company offers its employees a wide variety of benefits packages ranging from 401k to paid sick leave, education reimbursement, and life insurance. In 2018, the company generated about £6.6 billion.

Company - Public




$5B to $10B


Baltimore, MD, 21202and others


Food Manufacturers




Michael O'Neill


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