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Salary and Benefits

Remote Support Engineer
$49K-$60K / yr. (est.)
$50K
$55,091 / year
$61K
Average base salary
The salary information provided is based on data collected from various reliable sources and may vary depending on individual qualifications and other factors.

About Remote Support Engineer

What does a Remote Support Engineer do?

As Remote Support Engineers, our primary tasks include providing technical support to clients over the internet. We diagnose and resolve software and hardware issues remotely. Our work also involves configuring and installing operating systems and applications as needed. We ensure that all support issues are logged and followed up thoroughly. Additionally, we continuously monitor system performance to anticipate and prevent IT-related problems.

Core tasks:

  • Diagnosing and troubleshooting client issues remotely
  • Installing, configuring, and maintaining operating systems and software
  • Logging support tickets and ensuring timely resolution
  • Monitoring system performance to prevent potential issues
  • Providing consistent communication and updates to clients throughout the support process

Insights

How Many Years of Experience Do Professionals Need Before Becoming Remote Support Engineer?
On average, people work 7+ years in other positions prior to becoming a Remote Support Engineer.
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Remote Support EngineerDenver, CO - A year ago
Maybe those Remote Support Engineers who took 7+ years to make it just lacked the dedication and skills. 🤔
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Remote Support EngineerSeattle, WA - A year ago
Just because it took some people a while to become Remote Support Engineers doesn't mean they're less capable. 💪
How Long Do Remote Support Engineer Employees Typically Stay in Their Roles?
On average, Remote Support Engineers works in this position for 3-5 years across multiple employers.
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Network AdministratorSan Francisco, CA - A year ago
Remote Support Engineers might not stick around for long, but they gain valuable experience in dealing with different network setups. 💻
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Technical WriterHouston, TX - A year ago
Remote Support Engineers are constantly learning and adapting to various software and hardware setups. It's a challenging job! 💼
What Is the Job Hopper Score for Remote Support Engineer Employees?
Steady employment history in Remote Support Engineer, with a tendency to stay with one company for extended periods of time.
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Systems AnalystHouston, TX - A year ago
i disagree! A long-term position in the same company can provide the in-depth knowledge needed for success as a Systems Analyst.
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IT ConsultantPhiladelphia, PA - A year ago
🙄 This infographic oversimplifies the complexity of working as an IT Consultant. There are various factors involved in job stability.

Career path

Path to job

How long does a Remote Support Engineer work in this position across multiple employers?
100 %
Systems Administrator
Avg. length of tenure:4 years
Show jobs
Read more
Discover a Remote Support Engineer's areas of knowledge sorted by their majors.
Explore the list of higher education institutions that a Remote Support Engineer typically studied at.
DeVry University-Arizona
ITT Technical Institute

Path after job

Community

Demographics

What Is the Age and Gender Ratio of Remote Support Engineer Employees?
Gender ratio in Remote Support Engineer position: 0.875650665124349 Male and 0.124349334875651 Female. Age ratio in Remote Support Engineer position: 16-20: 9%, 21-30: 62%, 31-40: 20%, 41-50: 7%, 51-60: 2%, 60+: 0%. Remote Support Engineer position is predominantly male (87.6%) with the largest age group being 21-30 years old, followed by 31-40 years old.
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Remote Support EngineerSeattle, WA - A year ago
Soooo, where my fellow 51-60 age group Support Engineers at? We deserve some recognition too, huh! 👵
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Remote Support EngineerNew York City, NY - A year ago
Hold up, did I just see zero Remote Support Engineers above 60? Ageism in tech is real, folks! 👨

Workplaces

Who Are the Top Employers for Remote Support Engineer?
Top employers of Remote Support Engineer position: All Covered, Blackboard, Coretelligent. People who work in Remote Support Engineer position most typically go on to work for the All Covered.
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Remote Support EngineerHouston, TX - A year ago
Y'all need to calm down! All Covered, Blackboard, and Coretelligent all have their pros and cons. As a Remote Support Engineer, it's important to consider the company culture and career progression.
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Remote Support EngineerPhiladelphia, PA - A year ago
I totally disagree with the statement that most Remote Support Engineers end up working for All Covered. I know plenty of successful engineers from other companies. Don't undermine the diversity in this field!
All Covered
Blackboard
Coretelligent
What Industries Does Remote Support Engineer Typically Have Experience In?
Industry Background: The most typical industries of Remote Support Engineer: Information Technology, Manufacturing, Administrative & Support, Retail, Professional / Scientific / Technical. Remote Support Engineer employees most likely come from a Information Technology industry background.
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Remote Support EngineerHouston, TX - A year ago
I'm tired of being blamed for every system malfunction, like I have control over everything! It's not fair. 😠
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Remote Support EngineerPhiladelphia, PA - A year ago
Do people not understand that polite communication can go a long way in getting their issues resolved? It's basic courtesy! 🤦

Find your job as Remote Support Engineer

Discussion about Remote Support Engineer

Want to know more about Remote Support Engineer position?
Share your thoughts and ideas about Remote Support Engineer position with others in our community.
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Is Remote Support Engineer a female or male dominated profession?
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Liam Brown4 years ago
10% are women in this profession only.
How old are people who work as a Remote Support Engineer?
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Isabella Holmes4 years ago
The typical age is 28 for a Remote Support Engineer.
How much experience is typically required to work as a Remote Support Engineer?
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Benjamin Gardner4 years ago
On average, people have 7 years of experience when they start working as a Remote Support Engineer
Which industries are highly likely to employ a Remote Support Engineer?
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Liam Brown4 years ago
Manufacturing is the most probable for a Remote Support Engineer to work in.
Is a higher education needed as a Remote Support Engineer?
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Sophie Hayes4 years ago
Most people have a Bachelor of Science degree
As a Remote Support Engineer, which company should I definitely check out for jobs?
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Benjamin Gardner4 years ago
All Covered, Blackboard, Coretelligent, Support.com and Xerox employs the most people in the Remote Support Engineer role.
How many years do people work as a Remote Support Engineer before changing their role?
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Isabella Holmes4 years ago
On average people change after 4 years.
How frequently people change companies if they work as a Remote Support Engineer?
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Benjamin Gardner4 years ago
People working as a Remote Support Engineer are not changing their employers frequently.
What do people usually work as before switching to Remote Support Engineer?
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Isabella Holmes4 years ago
Systems Administrator are the typical prior positions for a Remote Support Engineer
What typical professions people working as a Remote Support Engineer switch to?
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Benjamin Gardner4 years ago
Support Engineer or Systems Engineer are good next steps for a Remote Support Engineer
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Disclaimer

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