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Repair Technician I job

AAA MountainWestSan Jose, CA
AAA MountainWest jobs

Company

Salary

Skills

Benefits

Company Description

AAA MountainWest is a not-revenue driven firm of clubs providing services in excess of 50 million individuals in America and Canada. AAA MW was established in the year 1902. The company is providing these services from 1927. It has assisted its clientele with making the most of their vehicles while meeting their protection, travel arranging and roadside assistance. The Club is providing services to a gigantic number of individuals I-e in excess of 180,000 in Montana, Wyoming, and Alaska. In addition, the outlets of the company operating in Billings, Bozeman, Great Falls, Kalispell, Missoula, Hamilton, Cheyenne, Anchorage, and Helena are also providing remarkable services to the customers. AAA MountainWest gives roadside assistance, insurance and travel requirements, auto glass repairing and financial services to the individuals and general society. Steer by an unequivocal obligation to plan and secure the individuals on their excursion through life in the Mountain West.

Job Description

At AAA, we strive to put our Members first and take care of their total automotive needs. We're on a mission to expand our Club Owned Repair business and are adding several new locations this year!

Employees perform automotive repair and or service under direct supervision and are accountable for production. Each location may be physically configured differently but all work is performed in a safe working environment. Employees must supply their own tools and uses shop supplied diagnostic equipment. Equipment may vary between locations but is sufficient to perform required repairs and services. Performance goals are set by production, quality and customer service scores when possible. Workload is dispatched by shop manager or team lead

Job Description

Essential Functions

  • Completes all automotive maintenance and repairs: engine repair, gas and diesel, automatic transmission/transaxle diagnosis and repair, manual transmission/ transaxle diagnosis and repair, suspension and steering diagnosis and repair, brakes diagnosis and repair, including ABS/traction control, electrical diagnosis and repair, heating and air conditioning diagnosis and repair, engine performance diagnosis and repair

  • Maintains in-depth knowledge of specialized skills, and continue to develop additional technical skills, to enable flexibility in work assignments

  • Maintains a clean, well-organized work area. Properly maintains tools and equipment and follow safety procedures as outlined in the safety information supplied by each equipment manufacturer and corporate safety policies

  • Organizes the work presented and plan for the highest efficiency in the performance of all job functions, including vehicle movement

  • Accurately performs repairs and maintenance on all vehicles presented in a professional manner, as specified in manufacturer-designed procedures or accepted industry practices

  • Accurately completes all paperwork, including, repair information on work orders, information for state and emission inspections, etc.

  • Verifies repairs are properly completed by re-testing repaired system to ensure proper function and road tests vehicles, as necessary, to identify concerns or validate repair

  • Returns vehicle in clean condition; does not disturb personal property in the vehicle unless movement is required for repair procedures

  • Completely reviews repair orders with Service Advisor to ensure all repairs requested are completed

  • Obtains approval from Service Advisor, who will create an estimate and obtain customer approval before work begins. Submits written requests to the service advisor for approval to sell any additional items that are identified and determined to be worn or defective upon disassembly of a system or sub system

  • Reads, understands and utilizes appropriate technical bulletins

  • Attends automotive classes, seminars and meetings, as recommended by management

  • Performs other related duties as required.

  • Why AAA?

  • Competitive hourly and flat rate pay with an annual incentive plan

  • $2500 Sign-On bonus

  • Exceptional benefits within 30 days of hire, to include 401k matching

  • 17 Paid Days off and no Sunday work hours

  • Tuition reimbursement for receiving additional ASE certifications

  • A free AAA Membership and numerous employee discounts

  • Knowledge/Skills/Abilities

  • Knowledge of PC-based automotive computer equipment and software applications

  • Effective organizational and analytical skills, along with effective written and oral communication skills to enable accurate completion of assignments and effective interaction with others

  • Ability to adjust work schedule and priorities to meet business needs

  • Bilingual communication skills (preferred)

  • Education & Experience / Licenses & Certification

  • High school or equivalent required. Automotive trade school certification or equivalent preferred

  • Must be ASE Certified in 4 levels from A1-A8, X1

  • EPA Certified in Refrigerant Recovery required

  • Smog license, ASE G1 and A9 a plus

  • Must possess and maintain a valid driver’s license with a satisfactory driving record and the ability to operate passenger vehicles and light and medium-duty trucks with automatic and manual transmissions

  • 3 yrs experience inspecting and repairing cars and light trucks

  • Work Environment/Physical Requirements

  • Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending and kneeling to vacuum and clean vehicles; pushing cars several times a month; and climbing ladders to retrieve parts several times a day. Some exposure to loud noises every day for up to 30 minutes at a time from air tools and auto repair equipment. A percent of time is spent traveling by car to pick up parts

  • Communication (Intermediate) Interpersonal Savvy (Learning) Customer Centricity (Intermediate) Time Management (Intermediate) Adaptive Learning (Learning) Problem Solving (Learning)​
  • #AUTO

    Estimated annual salary
    $40,637
    average
    Minimum
    $33,623
    Maximum
    $68,404

    TASKS

    • Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
    • Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
    • Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
    • Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment.

    SKILLS

    • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
    • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • SpeakingTalking to others to convey information effectively.
    • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

    KNOWLEDGE

    • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
    • Engineering and TechnologyKnowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
    • MechanicalKnowledge of machines and tools, including their designs, uses, repair, and maintenance.
    401K Plan
    Tuition Assistance
    Employee Discount

    AAA MountainWest

    Type

    Company - Public

    Size

    Small

    Revenue

    $10M to $25M

    Location

    Multiple locations

    Founded

    1902

    CEO

    Todd Burger

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    Director, Partnerships & InnovationAAA MountainWestWalnut Creek, CA
    We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative...Read more
    AAA Redwood CityAAA MountainWestRedwood City, CA
    We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative...Read more
    Gig Fleet Operations Support Team LeadAAA MountainWestSacramento, CA
    We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative...Read more
    Customer Service/DMV TechAAA MountainWestBozeman, MT
    We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative...Read more
    Insurance Sales RepresentativeAAA MountainWestBozeman, MT
    We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative...Read more

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    Insurance Sales AgentAAA MountainWestCheyenne, WY
    We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission toRead more
    Certified Auto TechnicianAAA MountainWestChandler, AZ
    We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission toRead more
    Access CoordinatorAAA MountainWestScottsdale, AZ
    To provide support for our customers with managed access and residential gated community services, including building jobs, troubleshooting, technician dispatching, changes in controls and continuedRead more
    Insurance Agent - Outside SalesAAA MountainWestGoodyear, AZ
    We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission toRead more
    Residential InstallerAAA MountainWestMilpitas, CA
    We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission toRead more
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