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Retail Cosmetics Sales - Counter Manager, Full Time: West County Cente job

Macy'sNot Specified, MO
Macy's jobs

Company

Salary

Skills

Job Description

Job Overview:


With a role as a Counter Manager in the Macy's Cosmetics Department, you will be responsible for supervising the complete operations of a cosmetics line, including developing a team of highly productive Beauty Advisors. Additionally, you will make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals. Perform other duties as assigned.

The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here .


Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.


Essential Functions:
  • Recruit, train, coach, motivate and develop new and incumbent associates on company policies and procedures, product knowledge, and personal/department productivity goals.
  • Alert Sales Manager of needs and concerns of the business and staff.
  • Communicate regularly with vendors, planners, distributors, and buyers regarding stock needs, customer preferences, and special events.
  • Develop and implement business-driving events and ensure proper execution to achieve counter productivity goals.
  • Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results.
  • Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration.
  • Regular, dependable attendance and punctuality.
Qualifications:

Education/Experience:
  • High school diploma or equivalent.
  • A minimum of one year of previous selling experience required, preferably in Cosmetics.
  • Previous supervisory experience preferred.
Communication Skills:
  • Ability to read, write, and interpret general business reports and labels including warnings and ingredient lists on products.
  • Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management
Mathematical Skills:
  • Basic math functions such as addition, subtraction, multiplication, and division.
  • Able to use a calculator and calculate percentages and ratios.
  • Must be able to make change in American monetary units
Other Skills:
  • Superior organizational and time management skills.
  • Must be able to build relationships and influence others.
  • Ability to set and achieve goals.
  • Ability to multi-task in a fast-paced environment.
  • Must posses a strong sense of urgency and a thirst for knowledge.
  • Must be able to lead by example.
Work Hours:
  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
This job overview is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. - including Macy's and Bloomingdale's - will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9 .
Estimated annual salary
$35,397
average
Minimum
$31,585
Maximum
$50,009

TASKS

  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Provide staff with assistance in performing difficult or complicated duties.
  • Monitor sales staff performance to ensure that goals are met.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Macy's

Type

Company - Public

Size

Large

Revenue

Over $10B

Location

Cincinnati, OH

Industry

Retail

Founded

1858

CEO

Jeff Gennette

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