As Retail Sales Consultants, we improve customer satisfaction and help clients purchase the products that suit their needs and preferences, welcoming customers, approaching potential buyers, offering advice, suggesting products, explain user instructions, collecting payments, and handling customer complaints. The Retail Sales Consultants issue phone usage guidance to extant, new, and potential clients to generate sales, advise these individuals about existing offerings, paying special attention to the products which meet the clients' demands. We attend training workshops to maintain an in-depth understanding of our offerings, making and receiving calls to discuss our products, working to overcome barriers like poor connections, language differences, and hearing impairments, tracking and engaging in follow-up conversations about products, as needed.
Core tasks:
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