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Retail Supervisor job

Lakeshore Learning Materials jobs

Company

Salary

Skills

Benefits

Company Description

From that first brick-and-mortar shop, Lakeshore has evolved into a leading developer and retailer of high-quality educational items for children from birth to sixth grade. It was established in 1954. It now has a flourishing e-commerce operation, a national sales division, catalogs, and 60 retail locations across the country, but it still considers itself to be '64 years young'—a company that continues to expand at a rapid pace. It credits this expansion to their team of more than 2,000 employees. Since 1988, Lakeshore has been creating cutting-edge goods. From first drawings and 3-D models to extensive research and classroom use, the creators bring Lakeshore products to life. It is providing career opportunities like Administrative Assistant, Events Coordinator, Retail Sales Associate, and more.

Job Description

Job Description

You don’t need a background in education, but a desire to learn is essential! As part of the store management team, you get to play an active role in developing a first-class crew, help to maximize store sales, and provide our customers with an unforgettable retail experience—all in a fast-paced, fast-changing environment that demands operational expertise. Sound challenging? It is. But with success comes reward. Providing great customer service isn’t just a goal—it’s the essence of who we are.

Our energetic and friendly approach to exceeding each customer’s expectations is a hallmark of every Lakeshore Learning Store nationwide. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit.

Lakeshore Learning Store management teams have a knack for leading by example.
In fact, this is the glue that holds our successful retail team together. No job is too small to tackle…and no team success is too small to celebrate.

Responsibilities
Building Talent
• Recruit and develop an engaged, sales-driven team
• Involved in training and developing new store associates
Building Service Standards
• Surpass expectations regarding customer service
• Seek and communicate customer feedback in regard to school and home use of products
• Build a unique and lasting relationship with customers
Building Revenue & Operational Excellence
• Maximize sales and manage controllable expenses
• Maintain visual presentation of merchandise and signage
• Maintain company expectations regarding retail policies and procedures

Qualifications

Essential Skills & Attributes
• Passion for providing excellent customer service
• Positive and proactive approach to management and working as a team
• Excellent communication and training skills
• Exceptional time management and organizational skills
• Ability to demonstrate company standards and reinforce them with entire team
• Strong desire to recognize and reward achievements—big and small
• Capacity to give regular and clear feedback to team
• Ability to provide and receive constructive criticism
• Capacity to multitask in order to meet simultaneous demands

Requirements
• 1 year related retail management experience
• Ability to work flexible schedule, including nights and weekends
• Knowledge of retail POS systems

Additional Information

And here’s our end of the bargain!
•Competitive compensation
•401(k) retirement plan
•Benefit package for Full-Time employees
•Generous employee discount
•Quarterly bonus program

Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit, and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose. INDPLL2

Estimated annual salary
$37,221
average
Minimum
$30,659
Maximum
$47,408

TASKS

  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

SKILLS

  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • MonitoringMonitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Reduced or Flexible HoursEmployee Discount
Retirement Plan
401K Plan

Lakeshore Learning Materials

Type

Company - Private

Size

Large

Revenue

$100M to $500M

Location

Multiple locations

Founded

1954

CEO

Bo Kaplan

Job Filters

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Social Media SpecialistLakeshore Learning Materials, LLCCarson, CA
Company Description At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 6...Read more
Talent Acquisition PartnerLakeshore Learning Materials, LLCCarson, CA
Company Description At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 6...Read more
Senior System AdministratorLakeshore Learning MaterialsCarson, CA
Company Description At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 6...Read more
Visual CoordinatorLakeshore Learning Materials, LLCCarson, CA
Company Description At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 6...Read more
Senior Security AnalystLakeshore Learning Materials, LLCCarson, CA
Company Description At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 6...Read more

Closed Job Filters

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Retail Sales AssociatesLakeshore Learning MaterialsMaplewood, MN
As part of our retail team, you get to provide our customers with an unforgettable experience—all in a fast-paced, fast-changing environment that allows you to showcase your people skills and developRead more
Excel Savvy Administrative AssistantLakeshore Learning MaterialsCarson, CA
Excel Savvy Administrative Assistant Lakeshore Learning Materials is one of the most innovative manufacturers of educational materials in the country. Specializing in top-quality products for the homeRead more
Administrative Assistant - Sales SupportLakeshore Learning MaterialsCarson, CA
Have a passion for organization? Then we have something in common! To help us keep our ducks in a row, Lakeshore?s Sales Support Team in Carson could use the support of a full-time AdministrativeRead more
Retail Sales AssociatesLakeshore Learning MaterialsBellevue, WA
A day in the store looks like this: As part of our retail team, you get to provide our customers with an unforgettable experience—all in a fast-paced, fast-changing environment that allows you toRead more
Retail Sales AssociatesLakeshore Learning MaterialsSan Bernardino, CA
A day in the store looks like this: As part of our retail team, you get to provide our customers with an unforgettable experience—all in a fast-paced, fast-changing environment that allows you toRead more
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