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2.7
67 ratings
3.2
Salary & Benefits
1.1
Professional growth
3.4
Work-Life balance
2.9
Recognition & Support
3.1
Culture & Values
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Headquartered in Exton, PA, Ricoh USA, Inc. is the North and South American arm of Tokyo-based Ricoh Company, Ltd. The company delivers document workflow solutions, printing and imaging equipment, audiovisual collaboration technologies, IT support services, and more. Ricoh USA offers a range of career paths with plenty of opportunities for development and advancement. Joining the team, you will enjoy an inspiring, innovative culture rich in diversity. Your contribution will be rewarded with a comprehensive benefits package.

Company - Public
Over $10B
Large
Multiple locations
Computer Manufacturers, Navigational / Measuring / Electromedical / Control Instrument Manufacturers, Niche Manufacturers, Photograpy Companies, Clothing Retailers, Food & Beverage Retailers, General Merchandise Retailers
1936
Martin Brodigan
What departments Ricoh Americas Corporation employees work at?
DepartmentsRatio
other occupation60.6%
Sales / Retail21%
Computer / IT18.4%
See what companies are similar to Ricoh Americas Corporation
Appliance & Electric Manufacturers
Large size
Professional
Large size

Team

Professional experience

How many years of experience do Ricoh Americas Corporation employees have before joining?
Years of experience at Ricoh Americas Corporation: Newcomers: 17%, Experiencers: 19%, Experts: 19%, Veterans: 45%. Ricoh Americas Corporation employees have 8+ years experience on average before joining.
Where did Ricoh Americas Corporation employees work before joining?
Where they've worked before Ricoh Americas Corporation: IBM, Lanier Worldwide , Inc., Panasonic. Typical Ricoh Americas Corporation employees have worked at IBM.
IBM
Lanier Worldwide , Inc.
Panasonic
What industries did Ricoh Americas Corporation employees work in previously?
Industry Background: The most typical industries of Ricoh Americas Corporation: Niche Manufacturers, General Merchandise Retailers, Food & Beverage Retailers, Computer Manufacturers, Clothing Retailers. Ricoh Americas Corporation employees most likely come from a Niche Manufacturers industry background.
Where did Ricoh Americas Corporation employees work before joining?
Past employers' size at Ricoh Americas Corporation: Small: 19%, Medium: 10%, Large: 71%. Most Ricoh Americas Corporation employees have previously worked at large companies.

Educational background

What did employees at Ricoh Americas Corporation study?
Where did employees at Ricoh Americas Corporation study?
Clemson University
Fairleigh Dickinson University-Metropolitan Campus

Employee data

How long do people stay in a role at Ricoh Americas Corporation?
Time employed at Ricoh Americas Corporation: <1: 1%, 1-3: 8%, 4-8: 27%, 9-13: 23%, 14-20: 19%, 20+: 22%. Most Ricoh Americas Corporation employees stay with the company for 4-8 years which is the same as the industry average.
How does Ricoh Americas Corporation rank for age & gender diversity?
Gender ratio at Ricoh Americas Corporation: 70.8% Male and 29.2% Female. Age ratio at Ricoh Americas Corporation: 16-20: 0%, 21-30: 18%, 31-40: 21%, 41-50: 25%, 51-60: 19%, 60+: 17%. Ricoh Americas Corporation rates - 0.8% less female than the industry average. Most Ricoh Americas Corporation employees are 41-50, which is above the industry median age range.

Career advancement

How does Ricoh Americas Corporation rank for career advancement?
Career advancement at Ricoh Americas Corporation: very low. Ricoh Americas Corporation ranks very low for career advancement which is below the industry average.
What companies do Ricoh Americas Corporation employees go on to work at?
Future employers of Ricoh Americas Corporation: Advantage Solutions, Canon Solutions America, DTI, Konica Minolta Business Solutions, Ricoh. People who work at Ricoh Americas Corporation most typically go on to work for the Advantage Solutions.
Advantage Solutions
Canon Solutions America
DTI
Konica Minolta Business Solutions
Ricoh

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Ricoh Americas Corporation Reviews and Ratings

Have some insight of Ricoh Americas Corporation?
Get the scoop on what others who have experience with Ricoh Americas Corporation think of working there or join the conversation by leaving a review.
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Sr. On Site Service Representative
August 24, 2022
Great colleagues - no room for major advancement
3.2
Ratings
3
Professional growth
4
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
3
Culture and Values
I enjoyed the men and women I worked with at Ricoh but I must say that the AM's and upper management really don't care about their people as much as I would have thought. Many times I was left with a feeling that the account is worth more than the employee

Pros and Cons
Benefits were actually good and being able to express yourself was encouraged
No support on a wide scale from management
avatar-of-creator
Katy, TX - May 24, 2021
Printer Operator/ Floor floater
1.6
Ratings
1
Professional growth
1
Salary & Benefits
3
Work-Life balance
1
Recognition & Support
2
Culture and Values
Lots PTO, but have no money to go anywhere, salaries are too low.. Lots of favoritism..... The same people get their vacations all the time, year after year...like the holidays

Pros and Cons
You get a lot of time off. PTO
Salaries are the lowest.

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Discussion about Ricoh Americas Corporation

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Share your thoughts and ideas about Ricoh Americas Corporation with others in our community.
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What industry does Ricoh Americas Corporation operate in?
avatar-of-creator
Liam Brown3 years ago
Computer/Internet.
Where is the headquarters of Ricoh Americas Corporation?
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Benjamin Gardner3 years ago
It’s in Malvern, PA.
What’s the gender distribution at Ricoh Americas Corporation?
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Liam Brown3 years ago
29.2% female, 70.8% male.
What year was Ricoh Americas Corporation founded?
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Liam Brown3 years ago
it was founded in 1936
What’s Ricoh Americas Corporation’s yearly revenue?
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Benjamin Gardner3 years ago
over $10b, i think
Who is the CEO of Ricoh Americas Corporation?
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Isabella Holmes3 years ago
Martin Brodigan.
What’s the average length of tenure at Ricoh Americas Corporation?
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Benjamin Gardner3 years ago
around 4-8 year(s) in my experience
what kind of companies did Ricoh Americas Corporation employees work for?
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Isabella Holmes3 years ago
Large companies before Ricoh Americas Corporation.
How often do employees get promoted at Ricoh Americas Corporation ?
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Sophie Hayes3 years ago
advancement opportunities are very low
Top future employers of Ricoh Americas Corporation employees?
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Liam Brown3 years ago
Advantage Solutions, Canon Solutions America, DTI, Konica Minolta Business Solutions, Ricoh, Ricoh Business Solutions, Ricoh USA, Inc., Sharp Electronics (US).
Where did employees work before joining Ricoh Americas Corporation?
avatar-of-creator
Isabella Holmes3 years ago
IBM, IKON, Lanier Worldwide , Inc., Panasonic, Ricoh, Ricoh Business Solutions, Ricoh USA, Inc., Xerox.
Does anyone know the average age of employees at Ricoh Americas Corporation?
avatar-of-creator
Isabella Holmes3 years ago
Here’s an estimate I found for Ricoh Americas Corporation: 41-50, 31-40.
Where did most of Ricoh Americas Corporation employees go to school?
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Isabella Holmes3 years ago
Clemson University, Fairleigh Dickinson University-Metropolitan Campus, Georgia State University, University of Connecticut, University of Phoenix-Utah.
what’s the hiring age ?
were you promoted?
What would you say is the most stressful part of working for Ricoh Americas Corporation?
How long is the hiring process for Ricoh Americas Corporation?
Is it a requirement to dress according to a strict dress code at Ricoh Americas Corporation?
From experience can you tell me how many hours do you work a day at Ricoh Americas Corporation?
Can someone tell me about the vacation policy at Ricoh Americas Corporation?
Does Ricoh Americas Corporation hire people with a criminal record?
what was the reason you left your job at Ricoh Americas Corporation?
did you work at a big company before Ricoh Americas Corporation?
What’s Ricoh Americas Corporation’s business mission statement?
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Liam Brown3 years ago
"For 80 years, Ricoh has transformed the way people work through technology. Today, our broad portfolio of services and technologies help organizations innovate and grow. Whether it's redefining a workplace, streamlining a workflow, or delivering solutions that help your people be more productive and efficient, Ricoh makes information work for you.".
Like any good martial artists, they value a strong work ethic, time-honored methods, and clear, focused attention. Employees who keep their eyes on the prize and respect the Sensei will surely achieve their black belt in record time.
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4 months ago
Busy and stressful work can be challenging, but it's great that you loved every minute of it.
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4 months ago
Learning about 3rd Party Leasing is valuable experience, good for you!
Nice place to work. Nice holiday gifts. Nice holiday parties. Nice team building luncheon and games. Co workers were like family even though I am not with the company
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3 months ago
It's wonderful that you have a deep appreciation for the company and feel that it was a blessing in your life.
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3 months ago
That's fantastic that you're looking to continue your career with a desk job in an office setting. Wishing you all the best in your job search!😎
Great place to work. Wonderful Supervisors, great time off. Many amenities. You are appreciated with the work you do and compensated greatly for it. Loved it.
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4 months ago
Good pay is always a plus! It makes work a little bit sweeter.
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4 months ago
Overall, it sounds like a great place to work! I'm glad you're enjoying your experience there.
The Ricoh USA management-level individuals at Eastman seem to be very good at identifying your strengths and allowing you to do your job while improving in other areas.
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4 months ago
if you show you are willing to go the extra yard, it is recognised by the management and can mean progression for
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4 months ago
I myself enjoyed kind of stressing to complete all the jobs I was given by the end of the day 😏
Helping staff and management team, very professional culture, excellent team work and environment. Supervisor/ managers always there to help, Over all amazing to work at Ricoh Canada!
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4 months ago
A busy and collaborative environment can be demanding, but it sounds like that's what makes Ricoh successful.
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4 months ago
Wishing them well after your time there shows you have a good relationship with the company.
I loved working with them and see them as Family. We are a global company but I worked for the national branch which was I melbourne florida until they moved (downsized) to Georgia.
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3 months ago
Flexibility in time off is a highly sought after benefit.
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3 months ago
Overall, it sounds like you had a positive experience at Ricoh.
You will get from Ricoh exactly what you put into your performance as a quality employee. Attendance, capacity for learning and advancement is are just a couple of quality's that Ricoh USA employees seek. Best employer I have ever worked for. Would be willing to be rehired again. I had to leave for Family Emergency
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5 months ago
That's fantastic they have a supportive work environment.
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5 months ago
It's always a plus to learn and grow professionally at a job.
I worked at Ricoh for 6 months. We received a very good training before we started. The trainer was amazing. My manager was always very helpful and also all the co-workers were great.Love the culture and the environment.
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4 months ago
A supportive and positive work environment is crucial for job satisfaction.
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4 months ago
Opportunities for growth and advancement are always a plus in a workplace. It sounds like you thoroughly enjoyed working at Ricoh.💫
The management is incredibly kind and willing to work with you, as long as you communicate effectively 👍
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4 months ago
My managers have always been very understanding of me and genuinely harbor a sense of belonging :)
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4 months ago
The care that the managers and staff have for the employees is unmatched from any other job I have had in my career :)
Great people, Communication, Benefits, Resources, Locations, training and delegation!
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4 months ago
I loved my time here as a new employee along with college and learning a lot daily! Management was great overall
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3 months ago
Management needs a little work but it's a decent place to work. Can be fast paced depending on the department
It is a great place to work. Staff are very supportive. The environment is very safe and welcoming. The staff makes you fell part of the team. Good pay.
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4 months ago
Being at the forefront of technology and services offerings is a big advantage.
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4 months ago
Your assessment of Ricoh as an industry leader is a great endorsement.
At Ricoh there has always been new that I learn each day. Always people that care about you and friendly personality of everyone makes you feel at home.
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4 months ago
A positive work environment, where coworkers care about each other, can make such a big difference in job satisfaction.
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4 months ago
It's heartening to hear that the friendly personalities at Ricoh make it feel like a second home.
Outstanding Corp , great values . Outstanding Corp citizen and celebrates diversity and sustainability practice
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4 months ago
I enjoy most are the customers really caring and I've met some true inspiring people working here and I enjoy it 😊
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4 months ago
When I had nothing this place took me and made me earn for myself and I've grown a lot with this job 🙂
The Ricoh I worked at was a great place to work, I learned a lot and grew into the job. If I hadn't moved I'd still work there. Working with the hospital and making forms was interesting and educational.
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3 months ago
The availability of online training shows the company's investment in their employees' development.
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3 months ago
Enhancing knowledge to better serve customers is always a positive for a company's success.🤝
Great corporate culture, higher management and corporate leadership is always supportive across all functional levels and willing to help navigate corporate processes as well as professional and personal growth.
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3 months ago
positive relationships with coworkers can make a big difference in job satisfaction.
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3 months ago
It sounds like you found a good balance between work and personal life at Ricoh.
Ricoh is a Awesome company to work for . Salary is high and lots of perks. Well organize company . i would love to work at ricoh until i retire but cost of living is a bit high so i am reaching out to find a new position with a company that pays more.
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3 months ago
The availability of supervisors and managers to help is a big plus.
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3 months ago
Your overall assessment of working at Ricoh Canada as "amazing" says a lot about the company culture.
I loved working for this company. My boss was the best teacher and made sure you knew what you were doing. An excellent work environment and room to grow!
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5 months ago
The provision of necessary tools and resources to excel in the role is a sign of a supportive employer.
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5 months ago
Overcoming daily challenges and being encouraged to learn and grow by management is a positive aspect of the job experience. It sounds like you enjoyed your time at Ricoh.
Amazing pay and growth opportunities with wonderful supervisors :)
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4 months ago
Pays fairly for the type of job you are doing. One of the few jobs in the area willing to hire within a few days.✌
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3 months ago
Management is strict. They expect very high standards but it is true that you can make good money here ;)
Thanks Ricoh is a great company in the name of Buddha! God blessed me with that job. I am interested in a desk job in the office. My career was advanced when working for Ricoh. Thanks
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4 months ago
The culture of a company can make a huge difference in job satisfaction, so it's great to hear that Ricoh has such a positive one.
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4 months ago
It's always good to hear positive recommendations from employees, especially about a company's culture. I'm sure others will appreciate your endorsement.🤟
This job is a lot of hard work, but it is also very rewarding. My coworkers are always just a phone call away and are willing to help when needed. There is a lot of training by good instructors you are always learning something new.
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3 months ago
Based on what you've shared, it seems like a fantastic workplace culture.
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3 months ago
If given the chance, it's understandable why you'd be willing to return to Ricoh.
Always given great support from management at all levels. Given opportunity to learn and grow in career.
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5 months ago
Training is excellent, it really make you learn a lot about cleaning business plus you also have growth options :)
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5 months ago
the learning, the people here and the overall experience of working I had is something I feel I'm fortunate enough to be on the good side :)
Flexibility and room for advancements. Training via Ricoh website provides many opportunities to increase knowledge of practices to help customers.
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3 months ago
A positive and supportive company culture can make a big difference in job satisfaction.
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3 months ago
The benefits and compensation package being top-notch is always a bonus for employees.
Worked here some years ago in a marketing capacity. I was treated well, and found the people to be dedicated and professional. Good team dynamic, and lots of interesting assignments. Management were helpful and listened.
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4 months ago
you were treated well during your time here, it's important to feel valued in the workplace.
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4 months ago
you have some great memories from your time here, it's always great to look back on positive experiences in our careers.
Ricoh’s training was very comprehensive. It was a great learning environment. I loved the culture of Ricoh, the collaboration & support. Ricoh had excellent benefits and salary/ comp package.
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3 months ago
The focus on customer satisfaction and recognition for hard work is commendable.
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3 months ago
The investment in training and development opportunities shows the company's commitment to growth and excellence for both employees and customers.
Great management love working there. willing to work with you when you have family issues.. learned alot since working there
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3 months ago
I think it's important to have respect for authority figures in the workplace, it can create a more positive work environment."
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3 months ago
Working towards a black belt at work is a unique and impressive accomplishment, I bet it feels great to succeed.
Ricoh is the best company I’ve ever worked for! The culture of the company is unmatched. I had the best team and manager. I would recommend this company to anyone
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5 months ago
That's wonderful news! Companies that listen to their workers usually have a better outcome and employee satisfaction.
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5 months ago
Fantastic to see things are going well for the company, and it looks like you're a part of a flourishing work environment. Keep it up!
I truly loved my job and my co-workers. I miss being there. Ricoh is a great company to work for..just put in the effort as a great employee as well and you will go far..
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4 months ago
Do you feel like you got a good overview of the day-to-day work at Ricoh?
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4 months ago
I bet your colleagues appreciated having an extra hand to help out with all those tasks.
Thoroughly enjoyed my time at Ricoh and previous companies as part of the family group, I was lucky enough to experience lots of areas and feel it is an industry and environment to keep learning and interested
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4 months ago
Building relationships and friendships in the workplace can make a big difference in job satisfaction and success.
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4 months ago
Having a supportive environment and good connections can certainly lead to success and growth in a career.
I manage, support, and maintain various types and models of Ricoh printers and fax machines on daily basis. Every employee is treating with full respect and share ideas among on another. The most enjoyable part of my job is you have a chance to learn new ideas from your colleagues. You also have a chance to teach what working method is working best for the outcome. You receive Ricoh employee recognition as well as kudos from your boss and senior upper management teams.
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4 months ago
Sounds like a positive work environment all around.
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4 months ago
Happy to hear you loved working there!
My Supervisor was great! He checked on me frequently & occasionally🥳
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3 months ago
My work was mostly part time, & I covered for those who couldn't make it in to work that evening😊
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3 months ago
Liked the hours still have time to take care of personal business and family time. Very friendly people🙂
I enjoyed working at Ricoh. The managers were very supportive. It was a fun work environment. I learned alot working there. They were flexible with getting time off.
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3 months ago
A supportive team and balance of work and fun make for a positive work experience.
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3 months ago
It's clear you had a great time at this job, it's understandable to miss it.
Really amazing workplace staff friendly and really welcoming I was only there for work experience but it was an amazing experience nonetheless great team
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4 months ago
A great team can make or break the work experience, lucky to have found one.
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4 months ago
Sounds like a valuable experience overall, here's to future opportunities like this!
What about the raises here?
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3 months ago
3 to 6 months but overall fair pay and how much you work :)
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3 months ago
I'd say I got my first raise after completing a year lol
Very progressive company with great people and management. Competitive compensation and benefits focused on employee success. Great technology and services offerings and an industry leader
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3 months ago
It sounds like Ricoh provides employees with the support and resources to reach their full potential.
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3 months ago
Your enthusiasm for the company is evident and it's great to see employees who are passionate about their workplace.
I was paired with a senior Technician who gave me hands-on training. I was given the tools and training I need to Excell at my job. The hardest part of the job was Identifying what the problem was with the printer. But that was the challenge that I faced every day. Management encouraged me to take the time to learn the job and even kept me busy with different aspects of my job. I Loved this job.
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4 months ago
The experience of working with a hospital and creating forms sounds unique and educational.
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4 months ago
It's always a shame when a good work opportunity is lost due to external factors, but it's great to have those memories and experiences.👆
Fast paced work however you feel as if you are part of family. Shifts are long however the pay is very good compared to other companies and the management cares about their employees
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4 months ago
It's impressive that you got to see the implementation of technology in a professional environment.
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4 months ago
It seems like your time at the company was a great learning opportunity for you.
Ricoh is the place where they give you wings to fly and achieve everything you want. They motivate you to imagine and bring a change in society.It is great to work at Ricoh.
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3 months ago
It sounds like Ricoh is a company that values its employees and helps them grow.
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3 months ago
Your positive assessment of the opportunities for growth and development at Ricoh is great to hear.
Great management and work place you feel freedom when you work with Ricoh Canada there is no borders between employee and management i recommended so professional .
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5 months ago
a helpful manager and supportive coworkers can make a big difference in the work experience.
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5 months ago
A positive company culture and work environment are important factors for job satisfaction.🌈
Great Place to Work. Supervisors are always available to help you. I absolutely loved working there! Low stress and the hours were great with no weekends.
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5 months ago
Working for a national branch can have its own set of perks.
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5 months ago
Regardless of changes, it's good to hear you still see your time at Ricoh fondly.
I was so fortunate to learn the position with Ricoh just before Covid. I was able to work remote. Having this position the responsibilities the colleagues the supervisors, gave me a sense of normalcy every day. We were supported, encouraged to continue to work hard. it was a blessing
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4 months ago
I'm glad to know that the work environment at Ricoh has been supportive and encouraging.
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4 months ago
a sense of normalcy during these uncertain times is important and it's great that your job has provided that for you.🌈
Great company, promotes from within . Hard work is recognized . Like any to in life you get out of it what you put into it. Community and Diversity committee.
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3 months ago
The opportunity for growth and development through training and education is a valuable aspect of your job.
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3 months ago
Your workplace culture, with supportive bosses, must be a pleasant experience.👍
Ricoh cares about the employee wellbeing and makes sure that we have everything we need to work diligently and with passion. Excellent training and ergonomics.
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4 months ago
A supportive and professional work environment that fosters continual learning and development is a positive attribute.
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4 months ago
A strong company culture with opportunities to gain diverse work experience and a sense of accountability contribute to a successful career path.
I really enjoy working here The management and leadership are excellent and they absolutely care about their employees, Your voice is heard, company is doing well.
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5 months ago
The concept of getting out what you put in definitely applies in your job.
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5 months ago
a community and diversity committee shows the company values inclusiveness and diversity in the workplace.😋
Supervisor position job Training great benefits wnkd off. own office space customer maintain the mail department. Postal services. I enjoyed working with the staff and customers.
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4 months ago
It's great to hear you enjoyed working with both staff and customers, that's a great sign.
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4 months ago
Here's to a successful career as a supervisor and continued enjoyment of the job!
At Ricoh I took part in many different tasks shadowing the actual employees were they let me take part in many different tasks such as fixing LED lights and replacing safety tape on the stairs, replacing hand sanitizers, fixing toilet doors changing temperature on the boilers on the roof preparing meeting rooms
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4 months ago
It sounds like you enjoy a good balance between learning and teaching in your role.
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4 months ago
the opportunity to work with different types and models of printers and fax machines must keep things interesting.
It’s s very productive work place. Chances to progress. Good management and amazing people to work for. They pay is very good and especially for family oriented people.
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4 months ago
your coworkers felt like family, even after you've left the company. Those kind of connections can have a lasting impact.
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4 months ago
always a plus when a company puts effort into creating a nice work environment through things like holiday celebrations and team-building activities.
Good place to work for. Fits my schedule perfect👍
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3 months ago
True that it helped me a lot working at your own timings as I was studying n also working online 😊
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3 months ago
Definitely agree that if you're lookin to earn with your college and you can schedule your work hours 👌
Good company to work for with lots of travel opportunities. Gave me an insight on the business aspect of technology and how its used in a business professional environment.
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3 months ago
Your advice to "be creative and unique" really stands out.