Expired job

Just missed a job?

Sign up and never miss an opportunity again!

Room Service Order Taker job

Wyndham Hotels & Resorts jobs


Job Description

Wyndham Grand is now seeking a Room Service Order Taker to join our team at the Wyndham Orlando Bonnet Creek location in Orlando, Florida.

Job Summary

The Room Service Cashier/Order Taker is responsible for taking, communicating and processing guest orders accurately and timely. He/she is also responsible for ensuring that all paperwork is in order and proper payment is collected.

Education & Experience

+ High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical Requirements

+ Flexible and long hours sometimes required.

+ Medium work - Exerting up to 50 pounds of force occasionally, and up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

+ Ability to stand during entire shift.

General Requirements

+ Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

+ Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

+ Must be able to multitask and prioritize departmental functions to meet deadlines.

+ Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

+ Attend all hotel required meetings and trainings.

+ Maintain regular attendance in compliance with Wyndham Hotel & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.

+ Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

+ Comply with Wyndham Hotel & Resorts Standards and regulations to encourage safe and efficient hotel operations.

+ Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

+ Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

+ Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

+ Must be able to cross-train in other hotel related areas.

+ Must be able to maintain confidentiality of information.

+ Must be able to show initiative, including anticipating guest or operational needs.

+ Perform other duties as requested by management.

+ Maintain a friendly and warm demeanor at all times.

Fundamental Requirements

+ Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

+ Answer the telephone according to established standards.

+ Call all guests before delivery of order.

+ Ensure order is taken properly, by repeating orders back to the guest.

+ Ensure all special orders are communicated to servers and to the kitchen.

+ Process tickets upon servers return, and call back each guest to confirm satisfaction.

+ Process mini-bar tickets.

+ Know and upsell the current specials.

+ Be aware of "86" terminology and communicate items to servers.

+ Have a thorough knowledge of menus and current specials in applicable departments.

+ Adhere to all current service standards when receiving, preparing and delivering a guest's order.

+ Check all server side work duties for opening and closing.

+ Assist in the upselling of wine to guests.

+ Estimate delivery times according to business volume.

+ Handle money according to hotel standards, ensuring accurate balancing.

+ Assist servers in the preparing and delivery of guest orders, as needed.

+ Ensure cash is dropped in safe.

+ Pay out service gratuities and run appropriate reports.

+ Clear trays from floors according to established standards.

+ Ensure overall guest satisfaction.


Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio-distinguished by our leading economy and midscale brands-delivers just that.

We are AmericInn? by Wyndham, Baymont? by Wyndham, Days Inn? by Wyndham, Dazzler? by Wyndham, Dolce Hotels and Resorts? by Wyndham, Esplendor? Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham?, Howard Johnson? by Wyndham, La Quinta? Inns & Suites, Microtel by Wyndham?, Ramada Encore by Wyndham, Ramada Worldwide? by Wyndham, Super 8? by Wyndham, The Trademark Collection? by Wyndham, Travelodge? by Wyndham, TRYP by Wyndham?, Wingate by Wyndham?, Wyndham Garden?, Wyndham Grand? and Wyndham Hotels and Resorts?.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

**Job Location:** Wyndham Orlando Bonnet Creek, 14651 Chelonia Parkway, Orlando, Florida 32821

Employment Status: Full-time

Closed Job Filters

Sr. Guest Experience MakerWyndham Hotels And Resorts, LlcNewbury Park, CA
La Quinta by Wyndham is now seeking a Sr. Guest Experience Maker to join our team at the La Quinta by Wyndham Thousand Oaks-Newbury Park location in Thousand Oaks , California . Job Summary The Sr.Read more
Banquets Supervisor, F&BWyndham Hotels And Resorts, LlcAspen, CO
Job Summary The Banquet Supervisor is responsible for supervising and assisting with the set-up, service and clean-up of all assigned banquet functions. Education & Experience High School diploma orRead more
Franchise Operations ManagerWyndham Hotels And Resorts, LlcBirmingham, AL
Wyndham Hotels & Resorts is now seeking a Franchise Operations Manager to join our team in a field-based role in the Alabama territory. Job Summary The Manager, Franchise Operations (MFO) is a memberRead more
Food and Beverage SupervisorWyndham Hotels And Resorts, LlcOrlando, FL
Wyndham Grand is now seeking a Food and Beverage Supervisor to join our team at the Wyndham Orlando Bonnet Creek location in Orlando , Florida . Job Summary The Food and Beverage Supervisor isRead more
Maintenance SupervisorWyndham Hotels And Resorts, LlcOverland Park, KS
La Quinta by Wyndham is now seeking a Maintenance Supervisor to join our team at the La Quinta by Wyndham Kansas City - Lenexa location in Lenexa , Kansas . Job Summary This position is responsibleRead more
Similar jobs in the area
RREMC DENNY'S RESTAURANT OPERATIONS Job Title: HOST/HOSTESS Reports to: General Manager, Restaurant Managers Summary Statement: Greets and seats guests, receives payment and assists service personnel as needed to ensure guest satisfaction. Job Functions...Read more
PrepTGIFOrlando, FL
TGIF - - 7118 S SEMORAN BLVD [Prep Cook / Line Cook / Kitchen Staff / Food Prep] Ensures that all prepared food meets TGI Fridays standard of excellence, 100% recipe adherence, and adheres to product sensitivity and plate presentation guidelines. Complies...Read more
PrepTGI FridaysLake Buena Vista, FL
"> Description A TGI Fridays Prep Cook prepares a wide variety of foods according to recipe requirements and to adhere to product sensitivities and plate presentation. To ensure that all prepared food meets TGI Fridays food safety and quality standards...Read more
PrepCulver'sOviedo, FL
Culver's - - 889 W. Mitchell Hammock Rd. [Crew Member / Kitchen Staff] As a Food Prep at Culver's, you'll: Check food levels and adequately adjusts prep levels; Complete inventory of prep products daily to determine restaurant needs for the day; Prepare...Read more
Remote Product Tester - Earn $25-$45/hrAmerican Consumer PanelsLockhart, FL
In-Home Usage Tester (Product Tester from home) Part-time Presently we're recruiting Product Testers (from home) in several US cities to expand our private network of In-Home Usage Testers (IHUT) to fulfill upcoming contracts with national and...Read more
JOB SUMMARY: Prepares food for daily use using proper portioning, rotation of food products, and maintains a clean and food safe work environment. ESSENTIAL FUNCTIONS: Demonstrates sanitation and food safety practices consistently. Checks food levels and...Read more
Overnight AsmWalmartCasselberry, FL
Drives the financial performance of assigned area by ensuring that sales and profit goals are achieved and implements plans to correct any deficiencies; and scheduling and training associates to meet the needs of the customers.Drives sales in assigned area...Read more
A healthcare company is seeking a Remote Ohio Licensed Overnight Neuroradiologist. Must be able to: Coordinate care and clinical contact Read diagnostic radiology Applicants must meet the following qualifications: American Board of Radiology (ABR...Read more
Ulta Beauty - - 2801 E Irlo Bronson Hwy [Stocker / Backroom Associate / Team Member] As a Task Associate at Ulta Beauty, you'll: Assist the Merchandise Manager with daily store replenishment, merchandise flexing process; Execute load processing to...Read more
Regal Entertainment Group - JobID: 42f6313f-e5f0-4a0e-8377-d9411db4a0ee [Customer Service / Cashier / Retail Associate / Restaurant Server] Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher where they may operate a...Read more
Summary: Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests...Read more
Show more jobs
500+ more jobs

Similar jobs

Carrabba's Italian Grill - - 4675 St Johns Parkway [Restaurant / Food Server / Team Member / Wait Staff] Responsible for exceeding the customer expectations by providing them with friendly, prompt and attentive service. Develop extensive product knowledge...Read more
To Go SpecialistOlive GardenAltamonte Springs, FL
Olive Garden - - 300 West State Road 436 [Restaurant Associate / Team Member] As a To Go Specialist at Olive Garden, you'll: Ensure we deliver convenience without compromising quality; Thrive on making loyal guests by displaying a strong sense of urgency...Read more
Outback Steakhouse - - 8195 Vineland Ave [Restaurant Associate / Team Member] As a To-Go Specialist at Outback Steakhouse, you'll: Exceed the customer expectations by providing them with friendly, prompt and attentive service; Develop extensive product...Read more
The To Go Specialist is responsible for representing Miller's Ale House Restaurant by providing all To Go Guests with exceptional service that exhibits professionalism, attention to detail, sense of urgency and the desire to create a welcoming environment...Read more
Bonefish Grill - - 3276 Daniels Road [Restaurant / Food Server / Team Member / Wait Staff] Responsible for exceeding the customer expectations by providing them with friendly, prompt and attentive service. Develop extensive product knowledge of the menu to...Read more
As a To-Go-Specialist, you will be responsible for exceeding the customer expectations by providing them with friendly, prompt and attentive service that is tailored to the customer's preference. A To-Go-Specialist will be required to develop extensive...Read more
OVERVIEW: Every Carnival ship features a live band that is the heart and soul of our entertainment ranks. A 4-piece rhythm section, comprised of electric guitar, keys, bass, and drums, provide the foundation for each of these bands. Each rhythm section...Read more
Task (Temporary)Ulta Salon, Cosmetics & Fragrance, Inc.Altamonte Springs, FL
Under direct supervision, responsible for stocking merchandise, while following all company policies and procedures. The Task (Temporary) employee may also be assigned cashier responsibilities depending on the staffing needs of a particular store. Use your...Read more
As a To-Go-Specialist, you will be responsible for exceeding the customer expectations by providing them with friendly, prompt and attentive service that is tailored to the customer’s preference. A To-Go-Specialist will be required to develop extensive...Read more
SUMMARYDownloading, purifying, modification of Reports, Assisting sales reps, Filing, faxing Distribution Of Arrival Notices. Assisting Specialty Managers, This is for Orlando and outside guest. DUTIESRun daily Owner Referrals arrival reports for all...Read more