Safety Security Officer - Overnight job

company building Doubletree Orlando location Orlando, FL
4.4 excellent trustpilot rating

Job

Description

Skills

Benefits

Job openings

Job Description

Job Summary

A Safety & Security Guard is responsible for providing protection for hotel guests employees and property. They are also responsible for providing guests with a sense of comfort and well being by maintaining a level of visibility. Depending on the hotel may be stationed in the base office for security of the Associate entrance and for conducting temperature checks during COVID procedures (as required).

Responsibilities

QUALIFICATIONS:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred
  • Certificate of Completion in Safety and Security Training (must comply with State requirements)
  • CPR First Aid and Heimlich maneuver Certified
RESPONSIBILITIES:
  • Approach all encounters with guests and employees in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Answer phone and dispatch in a timely manner in addition to demonstrating proper two-way radio etiquette at all times when communicating with other Associates; maintain radio contact with the Front Desk/Night Auditor at all times.
  • Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks.
  • Maintain and review daily activity log.
  • Maintain confidentiality with respect to guest and Associate incidents.
  • Hold briefing with Guest Services staff both at the beginning and end of shift.
  • Open secured areas for authorized personnel; checks ID of visitors/Associates as necessary.
  • Maintain an awareness of legal limitations of position (i.e. local ordinances state ordinances etc.).
  • Assist guests to their rooms or help guests enter their rooms.
  • Investigates room thefts auto accidents/thefts and assault complaints for guests (not for Associates); serves as the first responder partnering with Department Head/Hotel leadership to write the incident report.
  • Assist outside agencies as necessary.
  • Provide escort.
  • Assist HR/MOD with responding to Associate altercations.
  • Assist with intoxicated guests.
  • Be knowledgeable about hotel and guestroom locking systems.
  • Respond to security alarms and monitor TV cameras (CCTV) (if applicable).
  • Challenge suspicious persons.
  • Conduct rounds checking for safety hazards checking lights and door locks and picking up items left on the property.
  • Assist during medical emergencies administering First Aid/C.P.R/Heimlich maneuver as necessary.
  • In partnership with Department Head/Hotel leadership completes Incident/Accident Reports in a clear and concise manner.
  • Receive deliveries; deliver requested items to guest rooms as needed.
  • Assist Front Desk with Express Check-outs newspaper delivery and with van runs as requested or applicable to the needs of the Hotel.
  • Handle items for "Lost and Found" according to the standards.
  • Works special functions attends meetings and/or performs other duties as required.
Property Details

Our DoubleTree by Hilton at the Entrance to Universal Orlando, offers modern guest rooms and comforting amenities. Guests can enjoy our signature chocolate chip cookie, and know that this welcoming gift is only a taste of the warm, personal service they will experience.

Just steps from Universal Orlando Resort, our hotel is within walking distance of Universal Studios Florida, Universal's Islands of Adventure, Universal's Volcano Bay Water Theme Park and Universal CityWalk. We are also a short distance from all of Orlando's popular attractions, like The Mall at Millenia, Premium Outlets Orlando, SeaWorld® Orlando, Walt Disney® World Resorts, Camping World Stadium, Amway Center, home of the Orlando Magic, and Exploria Stadium, home of the Orlando City and Orlando Pride soccer teams.

Our full-service hotel features several dining options on property, including a full-service Starbucks® and our Sunshine Café, offering a full breakfast buffet and made to order omelets. From tasty burgers to pizza made with fresh dough, Pizza, Burgers and More satisfies our guest's all-day cravings. And in the evening, they can enjoy a delicious dinner and drinks at our American Grill and Bar, serving American cuisine.

We also offer a 24-hour fitness center, a junior Olympic sized pool, kids splash area, and an oversized whirlpool tub. Our property can host large meetings with 63,000 sq. ft. of flexible meeting space, including 19,624 sq. ft. of exhibit space.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan
4.4 excellent trustpilot rating
green circle info icon  This position is open. This job was posted on Mon Apr 25 2022 and expires on Wed May 25 2022.

Tasks

  • Recommend measures to help protect workers from potentially hazardous work methods, processes, or materials.
  • Order suspension of activities that pose threats to workers' health or safety.
  • Investigate accidents to identify causes or to determine how such accidents might be prevented in the future.
  • Inspect or evaluate workplace environments, equipment, or practices to ensure compliance with safety standards and government regulations.
  • Collaborate with engineers or physicians to institute control or remedial measures for hazardous or potentially hazardous conditions or equipment.
  • Develop or maintain hygiene programs, such as noise surveys, continuous atmosphere monitoring, ventilation surveys, or asbestos management plans.
  • Coordinate "right-to-know" programs regarding hazardous chemicals or other substances.
  • Conduct safety training or education programs and demonstrate the use of safety equipment.
  • Collect samples of dust, gases, vapors, or other potentially toxic materials for analysis.
  • Investigate the adequacy of ventilation, exhaust equipment, lighting, or other conditions that could affect employee health, comfort, or performance.
  • Analyze incident data to identify trends in injuries, illnesses, accidents, or other hazards.
  • Investigate health-related complaints and inspect facilities to ensure that they comply with public health legislation and regulations.
  • Collect samples of hazardous materials or arrange for sample collection.
  • Maintain or update emergency response plans or procedures.
  • Provide new-employee health and safety orientations and develop materials for these presentations.
  • Inspect specified areas to ensure the presence of fire prevention equipment, safety equipment, or first-aid supplies.
  • Maintain inventories of hazardous materials or hazardous wastes, using waste tracking systems to ensure that materials are handled properly.
  • Develop or maintain medical monitoring programs for employees.
  • Conduct audits at hazardous waste sites or industrial sites or participate in hazardous waste site investigations.
  • Perform laboratory analyses or physical inspections of samples to detect disease or to assess purity or cleanliness.
  • Prepare hazardous, radioactive, or mixed waste samples for transportation or storage by treating, compacting, packaging, and labeling them.

Skills

  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Speaking - Talking to others to convey information effectively.
  • Mathematics - Using mathematics to solve problems.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Coordination - Adjusting actions in relation to others' actions.
  • Persuasion - Persuading others to change their minds or behavior.
  • Instructing - Teaching others how to do something.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.
  • Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Knowledge

  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  • Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
  • Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Physics - Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes.
  • Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
  • Biology - Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • 401K Plan
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Retirement Plan
  • Employee Assistance Program
  • Disability Insurance
  • Vision Insurance
  • Vacation & Paid Time Off
Similar jobs in the area

Similar jobs