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Sales Center Associate job

Carrier EnterpriseChattanooga, TN
Carrier Enterprise jobs

Company

Salary

Skills

Benefits

Job Description

The Southeast region of Carrier Enterprise sells residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through dealers (independent companies that sell, deliver and service Carrier, Bryant, Payne & HVAC products to residences and businesses in their respective markets). We currently have an exciting HVAC Counter Sales Associate Position at our Chattanooga, TN location.
Our Sales Center sell parts, supplies and equipment over the counter to HVAC contractors.
Company Website : http://www.carrierenterprise.com
The Counter Sales Associate is responsible for promoting our entire line of HVAC products (parts & supplies and Payne equipment) to increase sales as well as increase market penetration with our private label, Top Tech. This position has direct contact with customers; therefore, neatness in personal appearance and professional customer service is essential. The ability to multi-task is also a key skill for this position. This position is also eligible to participate in our Counter Sales Associate incentive compensation plan.
Job Responsibilities
· Responsible for promoting sales of HVAC replacement components and aftermarket products to our Customer/Dealer Network and HVAC Contractors.
· Establish and maintain good relations with customers by providing prompt and courteous service for all customers and potential customers of the Branch, including walk-in and telephone calls.
· Effectively communicate features and benefits of HVAC products and actively promote our private label brand
· Follow and adhere to all safety, health, security and environmental standards.
· Restocking of shelves and assist in unloading products with the ability to operate a forklift; may require lifting of up to 50 lbs.

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).
Requirements
· 1-3 years experience in HVAC sales, counter sales or other pertinent industry sales experience
· Excellent customer service skills; good computer skills required (Microsoft applications)
· Our Products are commercial and residential HVAC parts and equipment, therefore, experience working with contractors is desired.
Qualifications
· High School diploma or equivalent with one (1) year experience.
· Prior forklift certification preferred
Relocation not offered for this position
Estimated annual salary
$38,168
average
Minimum
$21,315
Maximum
$89,224

TASKS

  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases, and receive and process cash or credit payment.
  • Prepare merchandise for purchase or rental.

SKILLS

  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Social PerceptivenessBeing aware of others' reactions and understanding why they react as they do.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
401K PlanHealth Insurance
Dental InsuranceLife Insurance
Vision Insurance

Carrier Enterprise

Type

Company - Public

Size

Large

Revenue

$100M to $500M

Location

3000 South Hickory StChattanooga, TN, 37407and others

Industry

Manufacturing/Mechanical/Mining
Construction/Facilities/Trades

Founded

2001

CEO

John Bartro

Job Filters

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