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Sales Center Manager job

Carrier EnterpriseChattanooga, TN
Carrier Enterprise jobs

Company

Skills

Job Description

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, WATSCO, Inc. CE proudly distributes the Carrier, Bryant and Payne brands of HVAC equipment, as well as a full-line of aftermarket parts, supplies, and accessories. CE has over 150 locations throughout 28 states, Puerto Rico, the Caribbean, and Latin America, with over 1600 employees ready to serve and provide the best products with best-in-class customer service.

The Sales Center Manager is a sales leader responsible for the day-to-day operations conducted at our location. This individual presents a demonstrated ability to thrive and lead in a team-oriented and customer-focused environment. Strong computer skills are essential, as well as effective communication and interpersonal ability. The Branch Manager is ultimately responsible for growing sales and profitability in his/her branch. We have an exciting opportunity at our Chatanooga, TN location.

Job Responsibilities

* Manage daily store operations and achieve established sales and profitability goals as prescribed by Regional Leadership.

* Implement and maintain the highest level of customer service in the industry.

* Work directly with local sales teams to develop strategies for increased traffic in the store, as well as conduits for useful feedback from dealers regarding customer service efforts.

* Recruit, hire, train, enrich, and discipline all direct reports within the framework of company policy. Manage and mentor all direct reports.

* Maintain inventory accuracy and ensure all company assets are protected from theft or damage.

* Effective communication and interpersonal ability, integrity and a well-developed sense of personal accountability are a must.

* Assign employees to other duties as required including organizing shelves and displays of merchandise, cleaning areas to enhance sales/access to products.

* Full compliance with all SOX key controls.

* Additional responsibilities include: Cost Control, Business Strategy, New Business Development, Staff Development, Asset Management, Marketing Strategy and Technical Support.

Education

* High School diploma required. College degree strongly preferred.

Qualifications

* Ability to work well in a fast paced retail store environment

* 5 plus years retail management experience in a product driven business.

* Strong computer skills are essential; computer proficiency with Microsoft applications.

* Heightened focus on providing excellent customer service.

* Proven leadership and coaching abilities of employees at all levels.

* Must be sales driven with the ability to lead and motivate sales and operational staff.

* Prior forklift, warehousing experience desirable.

Carrier Enterprise is an Equal Opportunity Employer

TASKS

  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Provide staff with assistance in performing difficult or complicated duties.
  • Monitor sales staff performance to ensure that goals are met.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Carrier Enterprise

Type

Company - Public

Size

Large

Revenue

$100M to $500M

Location

3000 South Hickory StChattanooga, TN, 37407and others

Industry

Manufacturing/Mechanical/Mining
Construction/Facilities/Trades

Founded

2001

CEO

John Bartro

Job Filters

Sales Center ManagerCarrier EnterpriseWilmington, NC
We're searching for a dynamic Sales Center Manager for our Wilmington, NC location. The person in this position will be responsible for our day to day store operations as well as the financial performance of our Carrier Enterprise retail store. Our store...Read more
Warehouse AssociateCarrier EnterprisePharr, TX
Carrier Enterprise is a joint venture between Watsco, Inc. and Carrier Corporation. Carrier Enterprise sells and distributes Carrier, Bryant and Payne residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and...Read more
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Oversee the store operations and sales & profitability goals for a group of Wholesale stores in an assigned market. Formulate strategies and action plans to maximize sales at each respective Wholesale store in the assigned market. Ensure that each...Read more
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Staff AccountantCarrier EnterpriseSyracuse, NY
Carrier Enterprise is a joint venture between Watsco and Carrier. Carrier Enterprise distributes Carrier, Bryant and Payne residential and light commercial HVAC equipment products throughout the U.S. Sunbelt, Latin America and the Caribbean. We have an has...Read more

Closed Job Filters

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The Florida region of Carrier Enterprise sells residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through dealers (independent companiesRead more
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The Northeast Region of Carrier Enterprise currently has a Director of Warehousing and Logistics position open. This position will be based in West Caldwell, NJ. This role will oversee regionalRead more
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Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company and achieveRead more
Sales Center ManagerCarrier EnterpriseHickory, NC
We're searching for a dynamic Sales Center Manager for our Hickory, NC location. The person in this position will be responsible for our day to day store operations as well as the financialRead more
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Carrier Enterprise sells residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through dealers. Our dealers are independent companies thatRead more
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