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Sales Center Manager job

Carrier EnterpriseChattanooga, TN
Carrier Enterprise jobs



Job Description

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, WATSCO, Inc. CE proudly distributes the Carrier, Bryant and Payne brands of HVAC equipment, as well as a full-line of aftermarket parts, supplies, and accessories. CE has over 150 locations throughout 28 states, Puerto Rico, the Caribbean, and Latin America, with over 1600 employees ready to serve and provide the best products with best-in-class customer service.

The Sales Center Manager is a sales leader responsible for the day-to-day operations conducted at our location. This individual presents a demonstrated ability to thrive and lead in a team-oriented and customer-focused environment. Strong computer skills are essential, as well as effective communication and interpersonal ability. The Branch Manager is ultimately responsible for growing sales and profitability in his/her branch. We have an exciting opportunity at our Chatanooga, TN location.

Job Responsibilities

* Manage daily store operations and achieve established sales and profitability goals as prescribed by Regional Leadership.

* Implement and maintain the highest level of customer service in the industry.

* Work directly with local sales teams to develop strategies for increased traffic in the store, as well as conduits for useful feedback from dealers regarding customer service efforts.

* Recruit, hire, train, enrich, and discipline all direct reports within the framework of company policy. Manage and mentor all direct reports.

* Maintain inventory accuracy and ensure all company assets are protected from theft or damage.

* Effective communication and interpersonal ability, integrity and a well-developed sense of personal accountability are a must.

* Assign employees to other duties as required including organizing shelves and displays of merchandise, cleaning areas to enhance sales/access to products.

* Full compliance with all SOX key controls.

* Additional responsibilities include: Cost Control, Business Strategy, New Business Development, Staff Development, Asset Management, Marketing Strategy and Technical Support.


* High School diploma required. College degree strongly preferred.


* Ability to work well in a fast paced retail store environment

* 5 plus years retail management experience in a product driven business.

* Strong computer skills are essential; computer proficiency with Microsoft applications.

* Heightened focus on providing excellent customer service.

* Proven leadership and coaching abilities of employees at all levels.

* Must be sales driven with the ability to lead and motivate sales and operational staff.

* Prior forklift, warehousing experience desirable.

Carrier Enterprise is an Equal Opportunity Employer


  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Provide staff with assistance in performing difficult or complicated duties.
  • Monitor sales staff performance to ensure that goals are met.


  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.


  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Carrier Enterprise


Company - Public




$100M to $500M


3000 South Hickory StChattanooga, TN, 37407and others






John Bartro

Job Filters

Wholesale HVAC Territory ManagerCarrier EnterpriseHartford, CT
CE Northeast (CNE) is a division of Carrier Enterprise, a joint venture with Watsco and Carrier Corporation that sells HVAC equipment, parts and supplies to residential and commercial dealers. Wholesale HVAC Account/Territory Manager position will be...Read more
Pricing ManagerCarrier EnterpriseHouston, TX
The Pricing Manager is responsible for managing all aspects of our pricing strategy including, road map, development, implementation and reporting with a focus on maximizing price and margin opportunities. The Pricing Manager will partner with various...Read more
Customer Service RepresentativeCarrier EnterpriseHouston, TX
Customer Service Representative Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. Carrier Enterprise sells and distributes Carrier, Bryant and Payne residential and light commercial Heating, Ventilation and Air...Read more
HVAC Counter Sales AssociateCarrier EnterpriseWarwick, RI
Homans Associates (HA) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full-line of HVAC residential and commercial...Read more
Inside SalesCarrier EnterpriseWilmington, MA
Homans Associates (HA) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial...Read more

Closed Job Filters

Customer Assurance ManagerCarrier EnterpriseGreenville, SC
Carrier Enterprise sells residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through dealers. Our dealers are independent companies thatRead more
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Carrier Enterprise is looking for a dynamic individual who will work to develop employee training programs to support the transformation of our Company through people. This position will assist inRead more
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Carrier Enterprise distributes Carrier, Bryant and Payne residential and light commercial HVAC equipment products throughout the U.S. Sunbelt, Latin America and the Caribbean through 110 locations inRead more
Sales Center AssociateCarrier EnterpriseFrederick, MD
. We currently have an exciting opportunity for an experienced Sales Center (Store) Associate in our Frederick, MD location. Sales Center Associate Company Website: http://www.carrierenterprise.com/Read more
Warehouse AssociateCarrier EnterpriseWilmington, NC
Job Responsibilities: Shipping and receiving Stores materials/equipment Controls Inventory Upholds environmental health and safety standards Works closely with internal customers (Store Associates andRead more
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