We're searching for a dynamic Sales Center Manager for our Hickory, NC location. The person in this position will be responsible for our day to day store operations as well as the financial performance of our Carrier Enterprise retail store. Our store manager will model excellent customer service as well as provide support to all of our store associates at the Hickory location. As an added bonus, our Sales Center Managers earn a competitive salary and participate in a bonus program!
In addition to developing and maintaining relationships with dealers and customers, our Sales Center Managers must also be able to effectively communicate with the team members. Team work and communication are two of the most valuable traits that we are looking for in our Sales Center Manager.
Duties of our Sales Center Managers include, but are not limited to:
* Train, enrich, and mentor all employees that directly report to them, within the framework of Company Policy * Maintain inventory and ensure all company assets are protected from theft or damage * Work directly with local sales teams to develop strategies for increased traffic in the store, as well as conduits for useful feedback from dealers regarding customer service efforts * Assign employees daily duties as fit to maintain a proper environment for the store * Maintain the ability to work and perform in a fast pace retail store environment * Additional responsibilities may include: Staff Development, Asset Control, HVAC Tech Support, Business Strategy, and Cost Control
Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).
Requirements for our Sales Center Mangers include:
* High School diploma required, but a College Degree is preferred
Application currently closed
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Listen to and resolve customer complaints regarding services, products, or personnel.
Provide staff with assistance in performing difficult or complicated duties.
Monitor sales staff performance to ensure that goals are met.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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