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Sales Coordinator, Hotel Services Intercontinental Miami job

PSAVMiami, FL
PSAV jobs

Company

Company Description

Since 1937, PSAV has been connecting and inspiring people around the globe with impactful meeting and event experiences. Working closely with our customers, our talented professionals deliver strategic planning, creative production, advanced technology and staging services to make dynamic and impactful meetings and events of all sizes – always with an unwavering focus on you. Our experienced professionals are passionate about successful events, and take the time to learn about you and your goals. That close working relationship, along with our vast resources and ready-for-anything approach, gives you the peace of mind that PSAV can help create a unique event tailored to realize your vision and achieve your goals. We’ve earned a reputation for providing reliable, world-class service. It’s earned us the privilege of supporting more than 1,000 meeting planners and event organizers each day. We’re proud of our long-term relationships and position as the trusted, on-site provider of choice at more than 1,500 leading hotels, resorts, convention centers and sports/entertainment venues around the world. Our global footprint in the United States, Canada, the Caribbean, Mexico, Europe and the Middle East, along with our 40+ production branches, allows us to produce inspiring events anywhere you want to be.

Job Description

Description

Position Overview

The Sales Coordinator is responsible for assisting the Event Technology team by selling equipment and services for events of all sizes with a special focus on events under $5K in revenue. Complete sales order entries and other sales related activities. Provide general sales administration support as needed including order entry, opportunity management, billing, and customer follow-up. The Sales Coordinator is a developmental role for progression to a Sales Manager after one year. The position reports into a Sales Director or Director, Event Technology.

Key Job Responsibilities

Sales Support and Coordination

  • Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events, as determined appropriate by the Manager.

  • Maximize revenue and adhere to event profit guidelines for all assigned business.

  • Meet client needs through attending client meetings and responding to client concerns, questions and problems.

  • Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs.

  • Effectively use PSAV tools and resources to respond to customer requests.

  • Ensure CRM is accurate and up to date at all times.

Job Qualifications

  • Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience

  • Prior technology, sales, hospitality or event planning experience a plus

  • Technical aptitude and proficiency with computer software and programs

  • Strong written and verbal communication skills

Competencies (by Core Values)

  • Hospitality

  • Responsiveness

  • Ownership

  • Professionalism

  • Communicates Effectively

  • Action Oriented

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based on an individual hotel or a representation of hotels in that city or area.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

PSAV

Type

Company - Private

Size

5001-10000

Revenue

$500M to $1B

Location

Multiple locations

Industry

Marketing/Advertising/PR

Founded

1937

CEO

Mike McIlwain

Job Filters

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Closed Job Filters

Description Position Overview The Sales Manager is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in aRead more
Description The Sales Manager is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling eventRead more
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