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Sales Order Specialist - San Francisco job

CollaberaSan Francisco, CA
Collabera jobs

Company

Salary

Skills

Company Description

With over 12,000 professionals, we provide cost-effective, high-quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions,) Permanent Placement Services, and Vendor Management Programs.

Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service, and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years.

Job Description

Job Description

Job Responsibilities  (essential job duties)

  • Generate and deliver accurate sales quote
  • Coordinate the submission of non-standard discount requests
  • Facilitate the submission of product evaluation orders
  • Manage asset transfers
  • Enter and review orders in Riverbed’s online order portal as needed
  • Ensure on time booking of all order types
  • Review sales order packets for completeness and accuracy
  • Interface between sales and manufacturing on shipment schedules and deliveries
  • Timely and efficient processing of Letters of Credit to include any and all amendments
  • Provide timely order status and tracking information
  • Resolve all backlog issues including order hold release, product configuration issues, item number discrepancies and missing purchase order requirements
  • Ensure orders adhere to documented Company policies and SOX procedures
  • Facilitate RMA submission per RMA policy guidelines and follow-up with partner until completion
  • Provides quarter and month end support as needed to achieve corporate goals
  • Answer internal/external customer questions on sales process and order requirements
  • Job Qualifications

  • Bachelor’s degree preferred or relevant 2+ years of job experience
  • Proven ability to provide exceptional high end customer service
  • Enjoys working in a fast paced environment
  • Must be able to multi-task and work under pressure
  • Multi-lingual capabilities preferred
  • Ability to solve problems and meet daily challenges
  • Extremely proficient in Outlook, Word, Excel, Power Point
  • Enterprise ERP and CRM user experience, such as, or SAP, preferred
  • A self-starter, fast learner, detail oriented and conscientious team player
  • Job Requirements

    Bachelor’s degree preferred or relevant 2+ years of job experience Proven ability to provide exceptional high end customer service Enjoys working in a fast paced environment Must be able to multi-task and work under pressure Multi-lingual capabilities preferred Ability to solve problems and meet daily challenges Extremely proficient in Outlook, Word, Excel, Power Point Enterprise ERP and CRM user experience, such as, preferred A self-starter, fast learner, detail oriented and conscientious team player
    Estimated annual salary
    $52,191
    average
    Minimum
    $33,313
    Maximum
    $99,496

    TASKS

    • Negotiate prices or terms of sales or service agreements.
    • Prepare and submit sales contracts for orders.
    • Visit establishments to evaluate needs or to promote product or service sales.
    • Maintain customer records, using automated systems.

    SKILLS

    • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
    • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
    • SpeakingTalking to others to convey information effectively.

    KNOWLEDGE

    • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
    • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
    • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    Collabera

    Type

    Company - Private

    Size

    10000+ employees

    Revenue

    $500M to $1B

    Location

    555 California StSan Francisco, CA, 94104and others

    Industry

    Computer Services

    Founded

    1991

    CEO

    Hiten Patel

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