Sales Support Specialist
Siemens - Charleston, WV

Sales Support Specialist

company building Siemens location Charleston, WV
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Job Description

Job Family: Sales

Req ID: 311780

We are accelerating and securing the energy transition sustainably and profitably.

Siemens Smart Infrastructure Grid Software enables grid operators as well as industry and infrastructure companies to accelerate and secure the energy transition in a sustainable and profitable way. We connect the physical and the digital world with an integrated OT and IT landscape along the entire value chain from planning through operations to maintenance – following its design principles of modularity, openness, user-centricity, interoperability and resilience.

Are you passionate about creating new possibilities?

As an excellent Sales Sales Support Specialist with a digital mind, you will support our Software sellers, performing Quote-to-Cash processing and fulfilling orders of licenses, maintenance contracts and SaaS for Grid Simulation Software. You will work in the headquarters of a global organization which consists of sales offices in over 30 regions. This role reports to the Global Head of Sales Operations.

It's your role, here's the part you can play:

  • You analyze customer needs, prepare price calculations and quotations, and fulfill orders of licenses, maintenance contracts and SaaS in the Grid Simulation Software business

  • You receive and distribute customer inquiries and support the global Siemens sales regions in the creation of quotations and order acquisition

  • You ensure the delivery of license files or dongles in strict compliance with the applicable ECC guidelines

  • You maintain customer data in Salesforce

  • You support the implementation and operation of digital sales processes and tools

Be part of our team, here's what's needed:

  • You have completed your bachelor's degree in business administration and bring first experience from Software sales. Alternatively, you have a commercial education in combination with several years of proven professional experience in international software sales and internal sales

  • You have a good business knowledge, especially in the field of quotations, calculations, and contract law (e.g. Terms and Conditions and License Agreements)

  • You have an advanced user level with MS Office (Outlook, Excel, Word), SAP, Salesforce.com and an affinity for the use of digital tooling

  • You convince through an independent, proactive and structured way of working, have strong English communication skills and intercultural competency

  • You can easily adapt to new tasks, solutions and customer needs, are strong in coordination and an engaged and helpful team player

We've got a lot to offer:

  • An opportunity to work with innovative and modern technologies - products and services in the field of electrification, automation, and digitalization

  • Competitive compensation (salary and bonus based on qualifications)

  • Health, dental, and vision plans with options

  • Matching 401(k)

  • Unlimited Flexible Time Off

  • Paid parental leave

  • Extensive product training and professional career development

  • Education and tuition reimbursement programs available

  • Siemens is recognized as being a top employer for diversity, sustainability, innovation, and technology. Check out this link (https://www.youtube.com/watch?v=G7XPmrPpMQs)

Bring your curiosity and creativity and help us craft tomorrow!

Find out how Siemens Grid Software is decoding the future of energy and what part you can play: https://sie.ag/DecodingTheFutureOfEnergy

Organization: Smart Infrastructure

Company: Siemens Industry, Inc.

Experience Level: Mid-level Professional

Full / Part time: Full-time

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click here (https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html) .

This job was posted on Thu Aug 11 2022 and expired on Fri Sep 02 2022.
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Summary
Siemens AG is a German multinational conglomerate company, the largest industrial manufacturing company in Europe with branch offices abroad. The principal divisions of the company are Industry, Energy, Healthcare, and Infrastructure & Cities, which represent its main activities. Siemens is present in the U.S. with over 50,000 employees spread across all the 50 states and Puerto Rico. Among other things, Siemens has transformed the Mercedes-Benz Superdome in New Orleans with energy-efficient lighting and temperature management systems, refurbished transit vehicles in Sacramento to expand their lifespan, and delivered world-class power generation equipment for Panda Power Funds projects to help produce cleaner, cheaper, natural gas. From making sustainable energy more economical to building intelligent infrastructure that change the cities we live in, a multitude of (global) opportunities are available in the areas of Engineering, Manufacturing, R&D, IT, Sales, Marketing and Operations.
Company - Public
Large
Over $10B
Multiple locations
Machinery Manufacturers
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Joe Kaeser
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Sales Support Specialist Interview Questions & Answers

How do you prioritize tasks in a fast-paced sales environment?

Answer

I prioritize tasks by assessing their urgency and importance, and creating a to-do list. I also communicate with my team to ensure alignment and avoid any bottlenecks.

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About the Sales Support Specialist role

Sales - Other Sales Support Specialist

As Sales Support Specialists, we provide sales support inclusive of proposal plus contract generation, new accounts auditing, and data entry. We provide continuance process enhancement suggestions. We stimulate sales productivity improvement to align with corporate goals. We also provide administrative assistance for the double global sales force.

Core tasks:

  • developing and managing prime performance indicators for the entire sales group
  • developing yearly sales tracking tools plus reports to obtain significant information
  • developing reports, tools, and database to assist the global sales estimation process
  • managing sales orders entry process inclusive of developing and logging new orders
  • presenting sales back-up support and assuming full sales responsibility in the absence of account manager
287 Sales Support Specialist jobs in Charleston, WV
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