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Salesforce Administrator job

Eagle Creek Software Services jobs

Company

Salary

Company Description

Founded in 1999, Eagle Creek Software Services provides consulting and technical expertise to the Enterprise. We focus on CRM, Application Development, Data Integration and BI, helping our clients increase quality and efficiency while managing price and risk in software development, deployment and support.

Job Description

Job Description

Responsibilities:

  • Manage security, users, roles, profiles, groups, queues, sharing rules and other setup options
  • Perform administration of Salesforce including configuration, workflows, custom objects, and related lists
  • Manage and prioritize ongoing support requests and administrative needs of users
  • Develop reports, dashboards, and processes to continuously monitor data quality and integrity
  • Training and Documentation
  • Develop training plans, materials, and keep online content up-to-date, coordinate new user and ongoing training sessions
  • Develop, prioritize and communicate a schedule for future database releases/enhancements
  • Assist users with report design and management
  • Communicate, and manage the change management (release) process using standard tools
  • Process Discovery and Management
  • Keep up to date and recommend relevant Salesforce applications
  • Platform Integration

Required Skills

Requirements:

  • Deep understanding of Salesforce technical requirements, system configuration, user requirements and all related policies and procedures
  • Experience with custom reporting, modifying pages, views and dashboards
  • Experience working with the Salesforce Portal
  • Ability to troubleshoot and resolve issues in a timely fashion
  • SFDC roadmap:
  • Sales and Finance implementation
  • Service Cloud
  • Marketing
  • Ability to transition activities from current Admin
  • Document any missing tasks
  • Be responsible for all Administrative activities, including report
  • Strong communication, documentation, prioritization and training skills
  • Bachelor's degree in Information Technology or related field or equivalent
  • Salesforce Administrator Certification (preferred)
  • 3+ years of full time experience with Salesforce administration

Salesforce.com, SFDC, SF

Eagle Creek is an Equal Opportunity/Affirmative Action Employer

Tracking Code: 2295-506

Job Location: Wakefield, Massachusetts, United States

Position Type: Full-Time/Regular

Estimated annual salary
$86,974
average
Minimum
$72,912
Maximum
$140,824

Eagle Creek Software Services

Revenue

$100K to $500K

Location

184 Shuman Boulevard # 200Naperville, IL, 60563

Industry

Prepackaged Software

Closed Job Filters

Salesforce Technical Architect - REMOTEEagle Creek Software ServicesVirginia Beach, VA
Eagle Creek Software Services is a CRM and eCommerce services firm and the largest dedicated provider of on-shore and rural sourcing services in the US. Eagle Creek Software focuses on implementing,Read more
Project Manager/Scrum MasterEagle Creek Software ServicesFort Worth, TX
Company Overview: Eagle Creeks mission is to provide the highest quality digital transformation technical services to Fortune 2000 companies. We build digital platforms that include Java and .NetRead more
Java Technical Architect / Lead - RemoteEagle Creek Software ServicesBoston, MA
Tracking Code 2228-506 Job Description Job Description Architect and lead in the analysis and development of new applications and enhancement of existing applications in an Agile environment Lead andRead more
Salesforce ArchitectEagle Creek Software ServicesOrlando, FL
Salesforce Technical Architect Eagle Creek Software Services is a CRM and eCommerce services firm and the largest dedicated provider of on-shore and rural sourcing services in the US. Eagle CreekRead more
Salesforce ArchitectEagle Creek Software ServicesMiami, FL
Salesforce Architect Eagle Creek Software Services is a CRM and eCommerce services firm and the largest dedicated provider of on-shore and rural sourcing services in the US. Eagle Creek SoftwareRead more
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