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Salesforce Service Cloud Implementation Analyst at South San Francisco, CA job

DroisysSan Francisco, CA
Droisys jobs



Company Description

Role :: Mobile Development Senior resource

Phone Interview

Job Description

Greetings Our " South San Francisco, CA " based direct client is looking for " Salesforce Service Cloud Implementation Analyst " Here are the job details: Job Role- Salesforce Service Cloud Implementation Analyst Location- South San Francisco, CA Duration- Long-Term Contract/ CTH/ Full Time Responsibilities: The SFDC Functional Consultant will be responsible for the full systems development lifecycle for Service Cloud from requirements gathering through implementation of various functional architecture solutions for SFDC and Force.com platform. This person will work closely with our clients and must demonstrate individual functional and professional knowledge to ensure that the work, products and deliverables are of the highest caliber to ensure client satisfaction. This person will also apply project management expertise to identify, develop, and implement techniques to improve engagement productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings and efficiencies. Desired Skills & Experience: 2 years' experience in implementation of Salesforce Service Cloud 2 years hands-on experience in developing and deploying Salesforce solutions Cloud and Service Cloud certification a plus Thanks & Regards, Prabhav Jain Delivery Manager, Droisys Inc. Desk : (408)-874-8333 Ext 244 Email: prabhav.jdroisys.com || www.droisys.com Ten-Time Inc. 5000 Honoree (2008-2017) - provided by Dice


  • Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
  • Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
  • Analyze data gathered and develop solutions or alternative methods of proceeding.
  • Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.


  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.


  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.



Company - Private




$25M to $50M


San Francisco, CA, and others






Sanjiv Goyal

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