Scheduler I job

Company

Salary

Skills

Job Description



Are you looking to join and engage in a customer service driven opportunity in healthcare that provides a very important and valuable function?





Central Scheduling is looking for a Scheduler I to serve as a first point of contact for patients looking to schedule medical appointment at one of Kettering Health Network s patient care facilities.



Scheduler I position duties include, but are not limited to the following:



+ Maintain interpersonal relationships with patients visitors, and other office personnel, while assuring confidentiality of patient information


+ Actively participate in process improvement by sharing thoughts and ideas in a constructive manner either orally or written form


+ Keep Manager informed of situations involving discretionary concerns.


+ Using an electronic scheduling system, assist patients and physicians in scheduling appointments to ensure appointments are scheduled as expeditiously as possible.


+ Communicate and coordinate with other work units and other hospital departments to facilitate accurate and complete registrations.



Job Requirements



+ High school or GED diploma required


+ One or more years of medical office experience


+ One year customer service experience








+ Previous Scheduling experience highly preferred


+ Call center experience highly perferred





Requisition Number: 2017-7036

Shift: First Shift

Shift Time: Days

External Company URL:

Associated topics: assist, assistance, help desk, information technology, patient, pc, service, support specialist, technical, technician iv
Estimated annual salary
$39,576
average
Minimum
$24,033
Maximum
$102,716

TASKS

  • Distribute production schedules or work orders to departments.
  • Review documents, such as production schedules, work orders, or staffing tables, to determine personnel or materials requirements or material priorities.
  • Requisition and maintain inventories of materials or supplies necessary to meet production demands.
  • Arrange for delivery, assembly, or distribution of supplies or parts to expedite flow of materials and meet production schedules.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Production and ProcessingKnowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Job Filters

Kettering Health is a not-for-profit network of nine hospitals, Kettering College, and over 160 outpatient facilities serving southwest Ohio. Patients have access to high quality maternity care, state-of-the-art cancer fighting technology, Ohio's leading...Read more
Kettering Health is a not-for-profit network of nine hospitals, Kettering College, and over 160 outpatient facilities serving southwest Ohio. Patients have access to high quality maternity care, state-of-the-art cancer fighting technology, Ohio's leading...Read more
Kettering Health is a not-for-profit network of nine hospitals, Kettering College, and over 160 outpatient facilities serving southwest Ohio. Patients have access to high quality maternity care, state-of-the-art cancer fighting technology, Ohio's leading...Read more
Registered NurseKettering Medical CenterDayton, OH
Kettering Health is a not-for-profit network of nine hospitals, Kettering College, and over 160 outpatient facilities serving southwest Ohio. Patients have access to high quality maternity care, state-of-the-art cancer fighting technology, Ohio's leading...Read more
Kettering Health is a not-for-profit network of nine hospitals,?Kettering College, and over 160 outpatient facilities serving southwest Ohio. Patients have access to high quality maternity care, state-of-the-art cancer fighting technology, Ohio’s leading...Read more

Closed Job Filters

Sr Periop Specialist - Kettering Medical CenterKettering Medical CenterDayton, OH
Kettering Health Network is a not-for-profit network of eight hospitals, and over 120 outpatient facilities serving southwest Ohio. Patients have access to high quality maternity care,Read more
As a pharmacy technician based in the emergency department, the team member will work closely with patients and healthcare team members to collect, review, clarify and investigate patient medicationRead more
Processing Tech - Greene Hospital - (Varies)Kettering Medical CenterXenia, OH
Overview Kettering Health Network is a not-for-profit network of eight hospitals, and over 120 outpatient facilities serving southwest Ohio. Patients have access to high quality maternity care,Read more
Kettering Health Network is a not-for-profit network of eight hospitals and over 120 outpatient facilities serving southwest Ohio. Patients have access to high quality maternity care, state-of-the-artRead more
LPNKettering Medical CenterYellow Springs, OH
Kettering Health Network is a not-for-profit network of eight hospitals, and over 120 outpatient facilities serving southwest Ohio. Patients have access to high quality maternity care,Read more
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