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Secretary Receptionist job

Fresenius Medical Care jobs

Company

Skills

Company Description

Fresenius Medical Care is a global service and product provider for people with chronic kidney failure with corporate headquarters in Bad Homburg v. d. Höhe, Germany, having its main office in Waltham, Massachusetts in the US. They treat more than 342,000 patients in more than 4,000 dialysis clinics worldwide in 150 countries, and they operate 42 production sites in more than 20 countries, to provide dialysis products such as dialysis machines, dialyzers and related disposables. Around 120,000 employees work for Fresenius Medical Care worldwide. You can be a good fit for the company if you are a healthcare professional with complex problem-solving skills, who can think outside the box, who are ready to manage diverse projects and be part of international assignments, in a multicultural team. You can explore career opportunities in the fields of IT, Engineering, Medicine / Nursing, Science, and Business / Economics. In return to your commitment, they will reward you with work-life balance options such as part-time positions, opportunities to work from home and assistance with child care; and in addition to salary, you can benefit from a variety of financial incentives such as profit sharing, retirement plans and financial assistance with child care.

Job Description

Job ID 20000260

Available Openings 1

PURPOSE AND SCOPE:

Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Under direct/close supervision, performs a variety of basic and routine clerical and secretarial duties. These may include but are not limited to:

  • Preparing and typing routine correspondence, form letters and reports

  • Answering telephone & routing calls to the appropriate person,

  • Greeting visitors and patients as applicable and conducting them to the appropriate location or person as needed.

  • Setting up and maintaining filing systems and basic databases as applicable.

  • Completing forms and reports as required by the various company offices and outside vendors and agencies.

  • Recording the minutes of meetings and providing the resulting documents as necessary.

  • Making copies of correspondence and other printed matter as required by manager.

  • Preparing purchase orders using the appropriate software application.

  • Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed.

  • Distributing incoming mail.

  • Maintaining calendar and daily schedules.

  • Scheduling appointments & arranging meetings.

  • Maintaining inventory of the necessary office forms and supplies.

  • Assisting with various basic personnel administrative functions as needed.

  • Acting as backup to other clerical personnel in office as needed.

  • Assists in the collection of Patient Statistical Profile and Continuous Quality Improvement Data.

  • Assists with month-end reporting requirements

  • Assists in auditing records for ongoing compliance with medical records standards.

  • Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.

  • Prepares medical records for facsimile or mail related to travel, transplant, disability and others.

  • Organizes travel for patients by contacting and providing requested medical records.

  • Coordinates with transient patient paperwork.

  • Coordinates transfer placements and confirmations along with Clinical Manager.

  • Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning.

  • Assist with medical appointment referrals and scheduling.

  • Assist with transportation coordination and referrals.

  • Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART.

  • Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS :

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials

EDUCATION :

  • High School Diploma required

EXPERIENCE AND REQUIRED SKILLS:

  • Minimum 6 months relevant experience without a degree 0-6 months experience with an Associate degree or secretarial school.

  • Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills.

  • Pleasant telephone manner.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

TASKS

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Create, maintain, and enter information into databases.
  • Use computers for various applications, such as database management or word processing.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Fresenius Medical Care

Type

Company - Public

Size

Large

Location

Multiple locations

CEO

Rice Powell

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Job ID 200000ZW Available Openings 1 PURPOSE AND SCOPE: Under the direction of Kidney Care Advocate Manager, collaborates with internal and external care teams, to ensure a positive experience forRead more
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