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security officer job

FirstService ResidentialFort Lauderdale, FL
FirstService Residential jobs




Company Description

FirstService Residential is a provider of residential property management services. It oversees more than 7,000 residential and commercial associations across 21 US states and three Canadian provinces. It provides a wide variety of essential property services, from concierge through maintenance to security and more.The managed communities include condominiums and cooperatives, single-family homes, and rental and commercial properties. Career areas with the company include community services, community management, and corporate. Working for FirstService Residential, you will find opportunities for moving up the ladder, or across the continent. As a full-time associate, you will be offered a variety of benefits and perks to promote the wellbeing of you and your family.

Job Description


Security ensures the highest possible level of service is being offered to residents, guests, and service providers.

Security is responsible for meeting, greeting, and registering guests and residents, as well as maintaining the safety of the property. Security accurately maintains daily logs, records, and forms. They must be able to understand and react to emergency situations and operate electronic security control systems. Security reports to the Security Supervisor.


 Demonstrates excellent customer service, communication, and time management skills.

 Monitors and operates Electronic Security Control Systems and Emergency Response Systems.

 Responds to emergency situations in a timely manner.

 Monitors and controls access to the building.

 Accurately maintains daily logs, records and forms.

 Maintains a safe and secure environment throughout the building/property.

 Follows safety procedures and maintains a safe work environment.

 Works shifts that are subject to change based on property needs.

 Needs to read and understand The Continental Employee Handbook/Security Standard Operating Procedures.


 Attends Security / Front Desk staff meetings

 May be assigned other duties by the on-site Community Association Manager.



High school diploma or equivalency required. College level courses in business or hospitality preferred.


Must possess strong customer service background. Two (2) to three (3) years of business experience in similar position preferred. Computer literacy: Command of information system hardware/software is required. Effective written and verbal communication skills. Multiple language fluency is desirable. Strong customer service, communication, and interpersonal skills required.

Special Requirements:

Ability to lift 30 -- 50 lbs;

Work in an upright, standing, or sitting position for long periods of time;

Handle, grasp, and lift objects and packages;

Reach with hands and arms;

Communicate, receive, and exchange ideas and information by means of the spoken and written word;

Ability to quickly and easily navigate the building/property as required to meet the job functions;

Complete all required forms;

Ability to work extended hours and weekends based on building requirements;

Ability to respond to emergencies and callouts in a timely manner;

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. If you require a reasonable accommodation to perform any of your job duties, you should contact Human Resources.

Estimated annual salary


  • Lock doors and gates of entrances and exits to secure buildings.
  • Answer alarms and investigate disturbances.
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.


  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.


  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Public Safety and SecurityKnowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

FirstService Residential


Company - Private




$500M to $1B


Multiple locations


Real Estate Firms
Real Estate Agencies & Brokerages Firms




Chuck M. Fallon

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