Security Officer job

FirstService Residential jobs

Company

Salary

Skills

Company Description

FirstService Residential is a provider of residential property management services. It oversees more than 7,000 residential and commercial associations across 21 US states and three Canadian provinces. It provides a wide variety of essential property services, from concierge through maintenance to security and more.The managed communities include condominiums and cooperatives, single-family homes, and rental and commercial properties. Career areas with the company include community services, community management, and corporate. Working for FirstService Residential, you will find opportunities for moving up the ladder, or across the continent. As a full-time associate, you will be offered a variety of benefits and perks to promote the wellbeing of you and your family.

Job Description

Position Classification


Full Time - Regular

Position Description


Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FirstService Residential, North America's foremost property management firm. We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, we think you should get to know us.

POSITION SUMMARY:

Security ensures the highest possible level of service is being offered to residents, guests, and service providers. Security is responsible for meeting, greeting, and registering guests and residents, as well as maintaining the safety of the property. Security accurately maintains daily logs, records, and forms. They must be able to understand and react to emergency situations and operate electronic security control systems. Security reports to the Security Supervisor.

ESSENTIAL JOB RESPONSIBILITIES:

  • Demonstrates excellent customer service, communication, and time management skills.
  • Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
  • Responds to emergency situations in a timely manner.
  • Monitors and controls access to the building.
  • Accurately maintains daily logs, records and forms.
  • Maintains a safe and secure environment throughout the building/property.
  • Follows safety procedures and maintains a safe work environment.
  • Works shifts that are subject to change based on property needs.
  • Needs to read and understand The Continental Employee Handbook/Security Standard Operating Procedures.
  • OTHER JOB RELATED RESPONSIBILITIES:

  • Attends Security / Front Desk staff meetings
  • May be assigned other duties by the on-site Community Association Manager.
  • OPERATING SKILLS, KNOWLEDGE & ABILITIES:

    Education/Training:

    High school diploma or equivalency required. College level courses in business or hospitality preferred.

    Experience/Knowledge:

    Must possess strong customer service background. Two (2) to three (3) years of business experience in similar position preferred. Computer literacy: Command of information system hardware/software is required. Effective written and verbal communication skills. Multiple language fluency is desirable. Strong customer service, communication, and interpersonal skills required.

    Special Requirements:

    Ability to lift 30 -- 50 lbs;

    Work in an upright, standing, or sitting position for long periods of time;

    Handle, grasp, and lift objects and packages;

    Reach with hands and arms;

    Communicate, receive, and exchange ideas and information by means of the spoken and written word;

    Ability to quickly and easily navigate the building/property as required to meet the job functions;

    Complete all required forms;

    Ability to work extended hours and weekends based on building requirements;

    Ability to respond to emergencies and callouts in a timely manner;

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. If you require a reasonable accommodation to perform any of your job duties, you should contact Human Resources.

    Estimated annual salary
    $27,157
    average
    Minimum
    $18,739
    Maximum
    $43,385

    TASKS

    • Lock doors and gates of entrances and exits to secure buildings.
    • Answer alarms and investigate disturbances.
    • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
    • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

    SKILLS

    • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
    • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • SpeakingTalking to others to convey information effectively.
    • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

    KNOWLEDGE

    • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
    • Public Safety and SecurityKnowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

    FirstService Residential

    Type

    Company - Private

    Size

    Large

    Revenue

    $500M to $1B

    Location

    Orlando, FL, and others

    Industry

    Real Estate/Property Mgmt

    Founded

    1976

    CEO

    Chuck M. Fallon

    Job Filters

    PorterFirstService ResidentialDublin, CA
    FirstService Residential - Dublin [Custodian / Janitor / Cleaner] As a Porter at FirstService Residential, you'll: Maintain the appropriate level of sanitary and cleaning supplies for assigned areas; Furnish and burnish floors; Refill all dispensers such...Read more
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    FirstService Residential - Miramar Beach [Cleaning Technician] As a Common Area Cleaner at FirstService Residential, you'll: Maintain the appropriate level of sanitary and cleaning supplies for assigned areas; Furnish and burnish floors as required; Refill...Read more
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    FirstService Residential - Miami Beach [Guest Service / Concierge] As a Front Desk at FirstService Residential, you'll: Meet and greet residents, check guests and service providers in and out; Identify and clarify resident's needs and desires; Answer...Read more
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    Closed Job Filters

    MaintenanceFirstService ResidentialVero Beach, FL
    Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you mayRead more
    Massage TherapistFirstService ResidentialLaurel, MD
    Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you mayRead more
    Assistant General ManagerFirstService ResidentialRio Vista, CA
    Position Description Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lastingRead more
    Client Services CoordinatorFirstService ResidentialHouston, TX
    Position Description FirstService Residential is seeking a Client Services Coordinatoro whose primary function is to perform any and all Accounts Receivable related administrative functions. TheRead more
    ConciergeFirstService ResidentialBoca Raton, FL
    Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you mayRead more
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